* * * * *

JEFFREY S. HANKES

**** *. ****** ***., *******, Illinois 60640 773-***-**** acucjm@r.postjobfree.com INSIDE SALES ACCOUNT MANAGER

Dynamic, hard-driven, integrated inside sales professional with success selling online and print research solutions, marketing and recruitment campaigns, and targeted email programs. Consistent leader in account retention and new business acquisition through effective cold calling, networking, strong relationship building, and creating innovative solutions. Skilled sales strategist exceling in creating applicable sales approaches and identifying opportunities which increase sales. Recipient of numerous awards for sales achievement. KEY STRENGTHS

New Business Development

Account Acquisition and Retention

Consultative Sales Approach

Cold Calling

Territory Management

Exemplary Customer Service

Forecasting and Planning

Negotiation

PROFESSIONAL EXPERIENCE

WOLTERS KLUWER LAW AND BUSINESS, CHICAGO, IL

2011 – 2015

ACCOUNT MANAGER, SPECIALTY LAW

Sold legal information research services (print and online) to small and mid-sized law firms and state/local government entities

Managed a $600K book of business within existing customer active inventory

Cultivated relationships with customer base and uncovered new customer needs

Generated incremental revenue through identifying cross/up-selling opportunities

Implemented lead generation programs to maximize customer acquisition and retention

Interviewed applicants and consulted with Director regarding potential hires Notable Accomplishments:

#1 Specialty Law Sales Representative in 2014

CAREERBUILDER.COM, CHICAGO, IL

2005 – 2010

ACCOUNT EXECUTIVE

Successfully sold hiring and recruitment solutions to small, medium, and large sized companies

Held meetings with business owners, C-Level Officers, Vice Presidents, and Human Resource Personnel to sell individualized advertisement and recruitment plans

Grew responsible territory from $0 to over $500,000 annually

Utilized Facebook, e-mail campaigns, video campaigns, and more to meet the clients’ goals

Attended over 200 hours of sales training

Notable Accomplishment:

Four time President’s Club award winner

2 P a g e

JEFFREY S. HANKES

BUSINESS NEWS PUBLISHING, BENSENVILLE, IL

2001 – 2004

ACCOUNT MANAGER

Managed inside sales territory for Quality and Assembly magazines

Generated sales exceeding $.5 million annually

Collaborated directly with publisher to create new revenue opportunities

Consulted with publisher to add and sell online service offerings and improve site’s design

Interacted with customers and potential clients at industry trade show events Notable Accomplishments:

Created new products to sell to generate additional revenue CAHNERS PUBLISHING, OAK BROOK, IL

1999 – 2001

ACCOUNT MANAGER

Managed inside sales territory for Consulting Specifying Engineer and EUN magazines

Successfully sold integrated media products to new and current customers

Worked closely with outside sales to ensure complete customer satisfaction

Proficient in SFDC, Excel, Word, PowerPoint and other programs Notable Accomplishments:

First recipient of Inside Salesperson of the Year award PROFESSIONAL EXPERIENCE PRIOR TO 1999

DONTECH (SBC YELLOW PAGES), CHICAGO, IL

1996 – 1998

SALES REPRESENTATIVE

Notable Accomplishments:

Performed at or above sales objective on a consistent basis

Achieved sales results of 135% to quota

EDUCATION

Bachelor of Science, Marketing

Northern Illinois University, DeKalb, Illinois

Contact this candidate