Genevieve Speicher

**** ******* *** *

Jacksonville, Fl 32211

Phone: 904-***-****

E-Mail: acucj1@r.postjobfree.com

Professional Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I have over ten years of customer service experience in a retail as well as an office setting.

Skill Highlights

Strong organizational skills

Active listening skills

Sharp problem solver

Courteous demeanor

Energetic work attitude

Markdown/promotional procedures

Store maintenance ability

Inventory control familiarity

Top sales performer

Telephone inquiries specialist

Customer service expert

Telecommunication skills

Adaptive team player

Visual merchandising proficiency

Work Experience

September 2014 to April 2015

Humane Society Pet Hospital Jacksonville, Fl

Customer Service Representative

I answered calls from clients setting up patient appointments & answering client questions & concerns. I also would input client & patient information & history using introvet.

June 2011 to October 2014

Wal-Mart Jacksonville, Fl

Department Manager

I was the department manager of ladies. I would oversee associates as well as set up displays. I also oversaw inventory.

October 2008 to June 2011

World Market Jacksonville, Fl

Sales Asoociate

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Excelled in exceeding daily credit card application goals.

Education and Training

12 Terry Parker Jacksonville, Fl

High School Diploma

Florida State Jacksonville, Florida

Associate of Arts Associates Degree

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