Neal Dhillon

Student with Sales and Restaurant background

Winnipeg, MB

acucdj@r.postjobfree.com - 431-***-****

Enthusiastic and Diligent, has strong interpersonal skills, demonstrates leadership and always prompt and attentive. Would like to obtain a position to utilize my education, skills, and passion for helping others while gaining experience and help build the business. Offer excellent customer service skills, a “can-do” approach to all tasks and a consistently high level of productivity along with a great attitude. WORK EXPERIENCE

Appliance Specialist

Home Depot - Winnipeg, MB - December 2015 to Present Responsibilities

Actively seeking Customers on the racetrack within the Appliance and Custom Kitchen Show Rooms Asking open-ended questions and expressing interest in projects in order to best serve the Customer Assisting Customers in other sales areas when appropriate Providing customer service over the telephone

Assisting Customers with special orders and install sales Communicating with the Inventory Associates (IAs) regarding ordering issues Attending all scheduled product knowledge and training seminars Accomplishments

Consistent growth in ability to close sales (January 24-31 33%, February 1-29 60%, March 1-31 89%) Skills Used

Politeness, excellent communications, experience with POS systems, excellent customer service skills, friendly, positive attitude, honesty, offer great product knowledge, calming down disgruntled customers Sales Associate/Customer Service

Cellular Walk In - Winnipeg, MB - June 2014 to Present Responsibilities

Greet the walk in customers and listen to their complaints regarding the malfunctioning of their phones Examine the mobiles phones to identify the cause of trouble. Provide the customers with cost estimate and a tentative date to conclude the repair work

Recheck the performance of the mobile phones

Deal with clients while returning the cell phones and receiving fees Complete inventory checks weekly

Assit technicians if needed

Skills Used

Knowledge of operating and repairing different models of mobile phones Excellent communication skills that help listen to clients and make suggestions Skilled at handling data and maintaining records of the completed work Excellent with Microsoft Programs (Word, Excel, Powerpoint) Line cook/Prep Cook

Browns Social House - Winnipeg, MB - May 2015 to September 2015 Prepared food in a timely matter, assisted chef in tasks, prepped food items, and kept my work station clean

● Worked in a fast paced location and completed all tasks effectively and efficiently

● Closed the kitchen correctly and followed the closing checklist for kitchen stations Prep Cook/Dishwasher

Joeys Restaurants - January 2015 to June 2015

• Washed dishes, glassware, flatware, pots, or pans, using dishwashers or by hand

• Placed clean dishes, utensils, or cooking equipment in storage areas.

• Cleaned or prepared various foods for cooking or serving.

• Maintained kitchen work areas, equipment, or utensils in clean and orderly condition Cashier/Trainer

A&W Restaurants - September 2013 to January 2015

• Provided front counter service, which includes greeting customers, taking food and beverage orders, maintaining customer satisfaction, handling money, and ensuring quality A&W products.

• Trained three cashiers

• Opened and closed store

EDUCATION

MB in Business Administration

Red River College

2015 to 2017

High School Diploma

West Kildonan

2011 to 2015

ADDITIONAL INFORMATION

Skills

Sales

Able to engage and speak to customers.

Superb people and sales skills.

Customer service experience in a retail environment. Knowledge and experience in using computer systems. Communicating effectively and professionally.

Can work at a sustained pace and produce quality work. Personal

Highly enthusiastic individual who has a strong desire and commitment to achieve both personal and professional goals.

High energy levels.

Physically fit and capable of repetitive bending, prolonged standing, twisting, stooping, squatting and climbing. Willing to take ownership of problems.

Dependable and trustworthy.

Willing to work late nights, overtime and weekends. Punctual and always on time for work.

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