Page *

Dr. RAMESH KUMAR

Ph.D (IIT), PAHM®, ITIL®, MBA (NITK Surathkal), FAGE, R.Ph.

Email id: acuc9b@r.postjobfree.com

Mobile:+91-990******* ; : rameshkumar

Visa: US B1/B2

Summary – 9 Years of experience in Product Management, Business Strategy, Product Roadmap, Customer Collaborations & Engagements, Business Analysis & Scrum Master along with Research, Strategic Planning & Execution which helps our clients to be at an Competitive advantage.

Objective

Professional Qualification

Year Degree/Certificate Institute, City

2013

Ph.D (Strategic Management)

Thesis Title: Developing a framework for

Enhanced Service Delivery in Indian

Hospitals

Indian Institute of Technology (IIT),

Dhanbad

2009

MBA Full Time (IT, Marketing &

Strategy) – 2 yrs

National Institute of Technology (NIT),

Surathkal, Karnataka

2006

Pharmaceutical Sciences and

Technology – 4 yrs

Birla Institute of Technology (BIT), Mesra,

Ranchi

2013

PAHM (Professional, Academy for

Healthcare Management)

AHIP, United States

2013

ITIL (Information Technology

Infrastructure Library)

TUV, Germany

2012

FAGE (Fellow, Academy of General

Education)

Manipal University, Manipal, Karnataka

2008 & 2012 UGC – NET in Management UGC, New Delhi Leadership Trainings

Year Trainings Organization

2015

ASCEND (Acquiring Skills &

Capabilities to Empower & Develop

People)

Siemens, Bangalore

Objective

Seeking a challenging and responsible position in an esteemed Organization wherein I can apply my educational knowledge & core technical skills to strive for the growth of the organization.

Page 2

2014 CSM (Certified Scrum Master)

Undergone training under Andrea Heck,

Siemens, Germany

2014

CSPO (Certified Scrum Product

Owner)

Undergone training under Andrea Heck,

Siemens, Germany

2013 Crucial Conversation VitalSmarts - Cerner Corporation 2013 Targeted Selection

(DDI) Development Dimensions

International - Cerner Corporation

Additional Coursework/Certifications

International Journal Publications

Year Topic International Journal

2013

Improved service delivery in Indian

Hospitals through Public Private

Partnership

International Journal of Social Science &

Interdisciplinary Research. Vol. 2 (11).

[ISSN 2277 3630]

2013

Factors determining employee retention

A study on Indian Public Sector Unit

International Journal of Management and

Information Technology. Vol. 6, No. 3

[ISSN 2278-5612]

2013

Analysis of key factors of employee

retention through factor analysis – A

study of Indian Public Industry.

International Journal of Marketing, Financial

Services & Management Research. Vol.2, No.

11. [ISSN 2277- 3622]

2013

Healthcare Data Security: A challenging

game.

International Journal of Engineering and

Management Research. Vol. 3, No. 5.

[ISSN 2250-0758]

2013

Handling Business Rules for Business

Process Effectiveness with reference to

Healthcare IT application development.

International Journal of Engineering and

Management Research. Vol. 3, No. 5.

[ISSN 2333 - 7206]

Quality Six Sigma Yellow Belt Certified.

Business

Analysis

Requirement Engineering at Cerner Corporation

Completed the Requirements Planning & Management from Techgig. Healthcare IT

(Healthcare

Informatics)

Interoperability Basics Course for Stage 2 Meaningful Use Implementation from HealthIT.gov (US Government)

Certificate in Medical Informatics from eHCF School of Medical Informatics.

Intellectual

Property Rights

Certification on Intellectual Property Rights from WIPO, Geneva, Switzerland

Scrum /Agile

Practitioner

International Scrum Master Foundation Certified from Scrum Association

Scrum Fundamentals Certified from SCRUMStudy

Member Member of Foundation of Healthcare Technologies Society, New Delhi Digital

Marketing

Certified Digital Marketing Associate from SMstudy

Diploma in Digital Marketing from Shaw Academy

Diploma in Social Media Marketing from Shaw Academy Analytics

Analytics (Google Analytics & Omniture), IBM SPSS

Data Visualization & Analysis (QlikView & Tableau)

Knowledge of Big Data Ecosystems (Hadoop framework) Page 3

Work Experience & Skill Sets Summary

Work

Experience

Working as Manager – Product Management Group with Siemens Healthcare Private Limited, Bangalore, India

[Strategy and Innovation Group]

Focus on: Innovation, Business Strategy and Competitive Performance

9 years of work experience with well-rounded Product management, Business Strategy, Business analysis, Scrum Master and Agile applications development (Sprints) along with deep skills in Healthcare domain Software Development, (Healthcare IT, Insurance, Payer & Provider processes, IT-enabled business systems and solutions), Analytics, Presales, Business Development and Consulting.

Well conversed with Microsoft Technologies C++/VC++/C# and Java based applications development along with SQL concepts

Agile Practitioner (Played the role of Scrum Master in multiple projects) Product

Management

Skill Sets

Experience in Product Management, Business Strategy & New Product Development, Merger & Acquisition, Business Analyst, Project Planning for Strategic (Enhancement) Projects, Knowledge Management, Project Delivery

& People Management.

Expertise in business strategy planning & development, Product Roadmap Strategy, Project execution, Consulting & business development, Merger & acquisitions, Key account management, team management and Business Analysis.

Good Communication skills with strong leadership, coordination, relationship management, analytical and team management skills. Comfort in interacting with people across hierarchical levels for ensuring smooth project execution as per client specifications.

Working with Business Teams, Developers, Architects to ensure timely delivery of a high quality overall solution that meets business requirements.

Planned and scheduled multiple product release management activities, building knowledge repositories for HIS Clients and tracked release deliverables to meet deadlines while effectively managing priorities.

Carried out Presales activities for Emerging Markets in UK, Russia, Middle East & Asia Pacific regions.

Page 4

Professional Experience

Siemens Healthcare Pvt. Ltd, Bangalore Manager – Product Management Group

[Strategy and Innovation Business Unit] Jul, 14 Onwards Group

Imaging Solution

a) Syngo Business Line

b) Syngo Team Play [Healthcare Analytics]

Organizational

Responsibility

Responsible for Syngo [PACS - Radiology] Product line. I am working with various stakeholders both Internal & External to drive various strategic directions and management of the projects throughout the organization which helps the Syngo Product [Syngo Business Line : syngo plaza (for archival) and syngo teamplay (for healthcare analytics)] to move in the market with current and future market requirements hence resulting in enhanced customer experience.

Internal: Product Manager, Product Owner, Architect, Usability Engineer, Product Risk Manager, Test Engineer, Developer, Scrum Master

External: Hospital Executives (CEO, Physicians, Stakeholders), Customers – Radiologists, Radiology Technicians, Hospital Administrators, IT Administrators etc.

Project

Responsibilities

Formulating Strategies for Syngo Business Line and targeting new geographical locations for Syngo Product Line penetration by Client Engagement strategy.

Formulating Product Roadmap Strategy and execution.

Handling a team of Product Managers, Lead & Sr. Business Analysts belonging to Clinical Information System, Radiology Information System & Revenue Cycle Management

Building cross-functional knowledge and capability across different teams

Develop Teams, Individuals and Organizations

Drive & Coach Continuous Improvements

Drive & Coach Innovation, Knowledge Sharing and Learning Key Projects

Executed

Database Migration Tool from VB10A (Older Released Version) to VB20A (New Version)

Client

Management

Working with Business Teams leadership to elicit product requirements.

Collaborating across the Business and Technology teams to ensure investments align with corporate strategy and standards.

Ensured that the solution delivery is as per the client needs by conducting intermediate reviews and tollgate sessions

Core

Competencies

and Leadership

Formulating Strategies and Concepts

Product Development/Technical Knowledge

Product Life Cycle Management Knowledge

Product Roadmap Strategy

Business Understanding

Customer Insight & Analytics

Coaching and Mentoring Skills

Delivering Results and Meeting Customer Expectations

Working with Global associates and partners

Persuading and Influencing

Achievements

Motivated the team to deliver the “DB Migration tool” within stipulated time frame, with high quality which is considered as 1st successful migration project Page 5

delivered.

Developed an internal protocol for Business Analysts to develop and deliver high quality requirements and solutions with less turnaround time.

Achieved Cost Optimization – Delivered DB Migration tool which can be operated remotely, thus need for travel of Support Engineers is not advisable, hence overall revenue is optimized.

Tools &

Technologies

Database Migration – SQL

Analytics – Internal Dashboard

Cerner Healthcare Solutions, Bangalore Product Manager Jan, 12 – Jul, 14 Group

Revenue Cycle Management/Financial System [Cerner Millennium] Revenue Cycle Management (Patient Accounting) – Charge Services, Billing, Account Management, Transaction Posting, Workflow & Analytics Responsibilities

Led a team of 5 Business Analysts for analysis and creation of functional requirements, uses case models, uses case specifications, activity diagrams and/or other artifacts as per Scrum Team process.

Defines/develops or supports product vision through client interaction, market research, interpretation of regulatory and accrediting agency guidelines.

Tracks solution functionality and performance to ensure that it meets market needs through validation of functional requirements, visual design, test plans and code delivery/ code development.

Experience of working in Agile teams (SDLC) – Ability to convert requirements into user stories and acceptance criteria.

Carried out CHIA Process, Hazard Analysis & Mitigations along with GAP analysis

Was part of HealthConnect Program where carried System study for Pharmacy & Billing Solutions at Vikram Hospital, Bangalore.

Well versed with Requirement Management Tools like RequisitePro (IBM), HP Quality Center 11.0, VersionOne & Balsamiq Tool.

Promoted Healthcare IT Software Industry Solutions in events like CHC (Cerner Health Conference) – 2012.

Achievements

Conceptualized and successfully delivered the following features for Charge Services & Revenue Cycle (RCA):

o Big Sequence, Relative Value Units (RVU) for Physician Billing o Global Billing project for Providers

o Charge modification capability to Revenue Cycle charge view o National Drug Code (NDC) Project

o ICD 10 Multinomenclature Support

o Hospitalist 1500 Billing (Owned & non-owned Physicians based billing) o Revenue Cycle Charge Batch Entry (CBE) Usability Project

Awarded Night on the Town Award at Cerner Healthcare Solutions Private Limited, Bangalore.

Page 6

Griha Software Technologies, Bangalore Domain Expert – Healthcare (Business Analyst) Mar, 10 – Jan, 12

Group Pharmacy, EMR, CPOE, Nursing, ADT

Responsibilities

Business Analysis, Process Reengineering, Requirement gathering, documentation and training.

Implementation and Training on modules of Hospital Information System.

Domain expertise on hospital operations and HIS implementation, support and development.

Exposed to various phases of SDLC (Requirement elicitation, Design, Implementation, Business Process Testing and functional support)

Undertaken Solution Training exercise.

Responsible for customer satisfaction.

Tender Responses and Solution Demo to prospective clients.

Organized and completed User Acceptance Tests.

Interaction with clients and end users to understand requirements.

Conducted training sessions for Doctors, Nurses & other Paramedical Staff.

GAP analysis

Achievements

Was part of Software Technology Team in developing Pharmacy, EMR, CPOE, Nursing, ADT Modules for smaller hospitals.

Star Award for the Month of August 2011 at Griha Software Technologies Pvt. Ltd., Bangalore.

ICICI Group, Bangalore Associate Health Assurance Manager Aug, 09 – Feb, 10 Responsibilities

Worked in close contact with clients to identify their needs & delivering them the best optimal solutions to their problems, thereby increasing their overall revenues.

As an associate was involved in interactions with clients and end users to understand requirements on HIS (Hospital Information Solutions) so that client’s expectations can be met successfully.

Delivered Solution Demo to prospective clients as part of Indian Market entry initiatives.

Achievements

Developed business strategy for targeting smaller chain of hospitals and clinics so that HIS modules developed by company can be easily adopted. Corporation Bank, Mangalore Management Trainee (R & D – New Product Development) Nov, 08 – Jul, 09

Responsibilities

Developing new products & services for the young generation groups so that the bank can target them now itself for their future business prospects.

Conceptualizing the idea of new products and services that shall meet the growing needs of these young generation customers in coming days.

Analysis of pro and cons of the products and services that the company is going to develop and total revenue generation estimation by doing various analyses by statistical tools.

Achievements

Developed and launched 2 New Products for young generation groups, a) Young Bank Account tied up with Institute with Loan Facility, b) Corporate Bank Account for New Joiners in Govt. Organizations. Page 7

Genom Biotech Pvt. Ltd, Mumbai Officer – Regulatory Affairs June, 06 – Jul, 07 Responsibilities

Led a team of 2 for filing registration dossiers in CIS Countries & getting the Registration certificate for individual’s products.

Served as an Business analyst for gathering requirements for new geographies in CIS countries

New market developments for the company's existing & new products.

Involved in market research, interpretation of regulatory and accrediting agency guidelines for CIS markets.

Implemented training modules for employees in Pharmaceutical System with special reference to Regulatory requirements for CIS countries. Achievements

Conceptualized and developed an Effective SOP for Evaluation of registration dossiers in CIS Countries.

Confirmed and promoted as Officer in 4 months from the time of joining. Extra Curricular Activities and Achievements

Leadership

Served as Vice-President for AVEC (Audio Video Educational Club) at BIT, Mesra, Ranchi (2005-2006)

Professional

Awards

Night on the Town Award for Q1 2013 at Cerner Healthcare Solutions Private Limited, Bangalore.

Star Award for the Month of August 2011 at Griha Software Technologies Pvt. Ltd., Bangalore.

Sports

Secured 1st Place in 800m Athletic games in Annual Sports Meet at De Nobili School, Sijua.

Secured 3rd Place in 800m Athletic games in Inter Nobilian Sports Carnival Meet. Debates

Competitions

Participated in college and school level debates and essay competitions and received applauds.

Management

Fest

Secured 2nd Place in Marketing Event at the National B-School Fest event, KURUKSHETRA – 2008 organized by Manipal Institute of Management, Manipal University on 15th & 16th February, 2008.

Contact this candidate