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Manager Project

Greenville, SC
April 14, 2016

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Greenville, SC ***** Email:

Mobile: +1-864-***-**** / 864-***-****

Executive Summary

Result oriented IT professional around 10 years of experience in Financial Domain as Quality Assurance Engineer, Technical Analyst with Mainframe technologies, Vision Plus, AS 400 & Web based Applications.

Highlights of Qualifications

• ISTQB certified Software Testing professional with extensive experience in implementing all the phases of Software Testing Life Cycle. Sound knowledge of Manual Testing Methodologies of Black box, UAT and implementing QA process.

• Conversant with Mercury testing tools such as Quality center, Test Director. Knowledge of planning/designing and coordinating the implementation and availability of software test environments, and ensure compatibility of QA test as well as providing test status and progress reports as appropriate to top management.

• Implementation of Predictive (waterfall development model, sequential release cycle) and Adaptive (agile/Iterative model, sprint release cycles).

• Automation framework Design and Implementation using QTP9.2.

• Developing automated test scripts to pinpoint software defects & maintenance of automated scripts.

• Proficient in Functionality, Regression, Integration, Acceptance and smoke testing across various projects and all Black Box Testing techniques.

• Proficient in Defect management and software configuration management.

• Extensively used IBM Doors to gather and manage requirements. Created and managed project templates, use case templates, requirement types and tractability matrix in IBM Doors.

• Experience in browser compatibility testing.

• Enjoy working collaboratively with both Technical (Developers, Business Analysts) and Non-Technical (Clients, management) members.

• Acted as a mentor for less experienced staff while capitalizing upon opportunities on the job development; training team members in software quality awareness.

Technical Skill Set

• Operating Systems: Windows 2007,2003, XP, MS DOS

• Database: SQL Server, Oracle, IMS DB, DB2,MS Access

• Scripting Languages: COBOL,JCL, VB script, VB 6.0, Java

• Web Technologies: VB.NET, ASP.NET, HTML, Java Script, Web Services, WCF, XML /XSLT,JQuery

• Testing Tools: Mercury Quality Center, Test Director, Winrunner 8.2, QTP 9.2, Clear Quest, Bugzilla

• Version management tools: Visual Souse Safe (VSS), Rational Clear Case, TFS, RTC

• MS office package: Microsoft Excel, Word, Power Point, MS Access, Microsoft Project plan

Career History

• Worked as ‘Technical Analyst’ in Scope International Pvt Ltd,Chennai from August 2004 to September 2009.

• Worked as 'Test Engineer' in HDFC Bank Ltd,Chennai from September 2009 to April 2010.

• Worked as 'Senior Test Engineer' in IBM India Pvt. Ltd,Chennai from April 2010 to June 2012.

• Worked as 'Software Test Lead' in COSI Consulting Pvt Ltd,Chennai from August 2012 to September 2015.


• ISTQB certified Software Tester (CTFL)

• Oracle Certified Java SE 6 Professional (OCJP)

• Microsoft Certified Technology Specialist (MCTS)

Professional Experience

Software Test Lead, COSI Consulting Pvt. Ltd., Aug 2012 to Sep 2015

Project: OLO / Client: MVR Technologies, Delhi

Environment: Web-Based Application, Front End Java spring, Back End Oracle 10

Technologies : HP QTP 10, HP ALM 11.0, Soap UI 3.0.8, Microsoft SharePoint 3.0

Description : Clinical value integration program/initiative aimed at understanding functional status, risk status, well-being, cost, healthcare satisfaction ratings, perceived benefits and clinical outcomes. This project aimed at measuring the value of care for similar patient population and analyzes the above mentioned factors in order to improve the value of healthcare services. It has several databases tracking in terms of purpose like Claims data, care based on evidence and preventing over use, patient centric information [Master data] from various OLTP systems etc.

The aim of the project was to build a Business Intelligence solution that will be responsible for extracting data from these systems and brings it into a centralized, secure, historical repository, which is organized for Business users to slice, dice, sort and sum it efficiently for use in making evidence based clinical decision-making.

• Responsible for testing release management and delivery. Writing test scenarios/scripts. Writing test strategy documents, master test plan and testing release schedule. Performing test executions, managing project deliveries and testing teams.

• Implementation of Predictive (waterfall development model).

• Requirements documentation, requirements traceability and configuration management (version control/baseline).

• Creating and reporting project status to enterprise management and business owners (BA/DEV/UAT). Creating testing metrics like effort variance, schedule variance and cost of quality. Release demand and capacity leveling and resource utilization.

• Performed Smoke, Functional, Integration, Wave, Cross Browser, Regression and Cross Application Testing. Supported User Acceptance Testing, Database testing.

• Web services testing using Soap UI 3.0.8.

• Improved the documentation of QA testing practices to enhance their repeatability, saving time and money and encouraging testing standardization and best practices.

• Experience in writing with HTML/Java Script in Cognos report studio reports as per the requirements.

• Developed various test plans, such as Master Test Plan, User Acceptance Test Plan(UAT), and Test Results Evaluation Report(TRER)

• Cross browser testing using MS Explorer 9.0, Google Chrome 32.0 and Fire Fox 30.0

• Maintenance of automated regression suite using keyword frame work involving HP QTP 10 and HP ALM 11.

• Reviewing BRD/FSD/test scenarios/cases/defects.

• Providing testing signoffs, Approving QA artifacts and team expenses.

• Facilitating trainings, project team appraisals, talent acquisition, team rewards and recognition.

Sr.Software Test Engineer, IBM India Pvt. Ltd., Apr 2010 to Jun 2012

Project: OSO-ACS / Client: TD Bank (Toronto Dominion Banking and Financial Group), Canada

Environment: Mainframe Testing (IMS-DC, IMS DB, DB2, COBOL, and JCL) and Quality Center.

Description : OSO is the Internet site of TD Bank that provides customers access to their checking, savings, money market deposit, CD, IRA, credit card, mortgage, and Line of Credit account information.

• Reviewed Business Requirement documents (BRD) and Functional Specifications Documents to prepare Test Cases and identify test scenario.

• Within Software test life cycle (STLC) I have been involved both directly and indirectly with Test Requirement Identification, Project Setup, Planning Estimation, Test Strategy and Test Outline, Test Design, Test Plan reports, Automation, Test Execution, Regression reports, Code Freeze, and Post Project Analysis.

• Proficient in test strategy preparation, test plan development, test case creation, test execution and bug tracking. Enter defect into HP quality center .

• Prepared Test scenarios, Test cases and mapping to RTM to have test coverage.

• Prioritized test requirements and organized test cases accordingly.

• Wrote and executed SQL queries to perform the back-end testing in the driver information DB.

• Involved in Test data preparation.

• Tested the application in Functional and System Integration testing.

• Reviewed deliverables and log defects to Clear Quest tool.

• Excelled in finding, documenting and reporting bugs, errors, interoperability flaws and other issues within proprietary software applications development .

• Participated in various meetings and discussed Enhancement and Modification Request issues.

• Liaised with onsite team members to discuss progress of work packages and address issues faced.

Project: 3PD-ACS, ICTS / Client: TD Bank (Toronto Dominion Banking and Financial Group), Canada

Environment: Mainframe Testing (IMS-DC, IMS DB, DB2, COBOL, JCL) and Quality Center

Description : ACS module of the TD Bank is comprised of Credit cards and its transactions. 3PD aims in creation, Maintaining cards and its transactions in a daily basis that provides customers access to their card account to get statements, charges, due handling, disputes etc..

• Participated in Business Requirements reviews with peers and business users to understand the functional requirements of the project.

• Created Test cases, Executing Tests, Test data preparation and setting up of testing environment.

• Prioritized test requirements and organized test cases accordingly as per the testing needs.

• Involved in metrics preparation and reported to test Manager.

• Involved in system testing and system integration testing, Regression testing, BAT.

• Good understanding of FSD, SDD, Use cases, State Flow diagrams represented in the project artifacts.

• Reported and tracked the defects in Quality Center and coordinated with the development team for quick fix of bugs at the release of each build of the application.

• Daily backup and maintaining of databases attached to the test set.

• Peer review of deliverables and log defects to Rational Clear Quest (RCQ).

• Provided Root cause analysis of defects found and reported, Reviewed test results to manager.

• Supported the Test Manager in performing high level impact analysis.

• Extensive regression testing after defects has been fixed.

• Assisted test closure activities such as archiving test ware, preparing Test Summary Report, Lessons learned Document, Items Transmittal Reports.

• Provided trainings to junior staffs as required to the project.

• Liaised with onsite team members to discuss progress of work packages and address issues faced.

• Effective under aggressive timelines and high-pressure situations.

Project: Aviva-Motor / Client: : Aviva Life Insurance -UK/ Web Testing, Quality Center /UAT

• Requirements Analysis through SRS & SDS walkthroughs.

• Interacted with Business System Analyst and Software Engineers to implement the new changes in Solutions Requirement Document and to report any issues that was found during testing .

• Performed end to end testing in QA (Quality Assurance) Environments and UAT (User Acceptance Testing) environments

• Created and updated testing scenarios within Microsoft Test Manager .

• Involved in Test case design, Test execution, Bug tracking and Reporting

• Assessed and resolved client issues on a daily basis via inbound calls .

• Reported and tracked the defects in Quality Center and coordinated with the development team for quick fix of bugs at the release of each build of the application

• Daily backup and maintaining of databases attached to the test set.

• Utilized Team Foundation Server to keep track of daily tasks.

• Peer review of deliverables and log defects to Rational Clear Quest.

• Liaised with onshore team members to discuss progress of work packages and address issues.

Software Test Engineer (Assistant Manager Grade), HDFC Bank Ltd., Sept 2009 to Apr 2010

Project: WAYFORWARD / Environment: Vision plus Systems (Mainframe)/ Backend: SQL Server 2000 / Web Testing / .Net 4.0 / WAS Server / Microsoft Visio / Java Script / TFS

Wayforward is a web based application to generate process and quality analysis reports in an easily customizable format based on the individual user needs. This application acts just like data warehousing application by pulling data from 10 different Card applications ( Corporate Cards, Auto pay, Mini Cards, SMS Alerts, Smart pay, Data Convertor, Disputes etc) and it was designed to be easily scalable for future enhancements.

• Gathering and Understanding of business requirements from the application owners and end users. Liaising with TSG (Bank's technology group), vendor to address project activities.

• Involved in maintaining detailed plans and schedules to govern all testing activities, and delivering against these plans.

• Created RTM, Test Plan, Test Strategy,Test scenarios, Test cases design for ASM, FAS, CDM,CMS modules of vision plus.

• Involved in end to end Functionality, Usability, Performance testing and Bug tracking & Reporting.

• Understanding of COBOL, CICS, JCL, MVS,VSAM file structures to test modules of vision plus.

• Testing tables, views, stored procedures, functions with the business logic in SQL Server 2000.

• Checking SQL jobs for Data migration from 12 applications which are executed at different intervals.

• Responsible for preparing Quality Metrics and reporting Team Manager.

• Involved in delivering regular, comprehensive Status Reporting at appropriate levels.

• Knowledge on SOAPUI tool to test web services couples with Wayforward.

• Facilitated and/or participation in structured walk-through and reviews before go-live.

• Ability to respond and accept production issues and coordinate with stake holders.

• Involved in various Design / Development / Enhancement as per client's requirement.

Scope International Pvt Ltd., (Subsidiary of Standard Chartered Bank), Aug 2004 - Sept 2009

Technical Analyst (Mar 2005 - Sept 2009) / Business Support Engineer (Aug 2004 - Mar 2005)

Project: Scope Imaging Systems(SIS) / Role: Technical Analyst / Application: ASP .Net, C#, Oracle / QTP

• Recognized by management as point of expertise to whom others look for guidance and direction in respect to relevant business, testing, development and operational environments.

• Coordinating all aspects of projects such as initiation, planning including, scheduling, task assignment and tracking, change Management, status reporting and risk management.

• Volunteered in setting up the process to improve the quality of deliverables for Consumer Banking operations.

• Handled all migration works of SIS as SPOC in the absence of team lead for approx. 8 months and received appreciation from functional head of CB.

• Understanding of process flows and support systems of Consumer Banking (CB)

• Created workflows for CB-BAU processes which were to be migrated to SIS.

• Creation of user profiles, ACL(access Rights) for appropriate users who would use SIS.

• Extensively involved in the planning, creation and control of the test environment(s).

• Involved in Requirement Analysis, System design with Agile process.

• Supported Process Improvements(LEAN) methodology & initiatives across CB Units.

• Assisted to deploy workstation OS packages, Patch deployment

• Involved in Regression testing using QTP 9.2

• Facilitated and/or participation of structured walk-through and reviews before go-live.

• Creation of scenarios and end to end functionality Test Cases.

• Executed test cases and generated test case execution reports and peer reviews.

• Involved in Batch clean up, purging of Core SIS, SIS New Gen.

• Involved in Functional Testing, Integration testing, BAT and UAT.

• Mentored new users of SIS and demonstrating awareness of the project. Managed team of 11 FTE’s.

• Reported all system issues, server responses, performances, downtimes, Access controls to the project manager.

• Involved in effective documentation and updating plans for testing and integration, in respect of complex and wide ranging system changes.

• Facilitated new process unit which migrated to SIS from traditional AS400 applications.

Rewards and Recognition

• Successful Development and implementation of the STS-ECS process: developed and implemented this system with the primary objective of removing the use of excel sheets used to segregate the Credits & Debits of each SCB customers transactions which took longer and could often get corrupted.

• Usage of Macros: Prior to the introduction of macros, any bulk changes were carried out manually in various systems, resulting in consumption of time and effort. Now with the help of macros, repetitive bulk exercises are automated thereby enabling users to carry on with other work while the macro runs by itself and reduces the occurrence of errors while processing and checking.


• Received Key Contributor Award for performing well at Scope International Pvt Ltd (2006).

• Received ‘Business Champ’ award at Scope International Pvt Ltd., for Best performer across the functional unit (2008).

• Received best team award for delivery among IBM-GBS awarded by Account owner.


• B.Tech (CSE), Erode Sengunthar Engineering College, Bharathiyar University, India, Apr 2004 (Distinction)


• Linux System Administration at NIIT

• Session on Test Management, Testing Process and Metrics, TFS

• Session on Basic Training on Mainframes, IMB DB, QTP, TAC model.

• Business continuity plan Training

• Lean Six Sigma Green Belt ILT

• Insurance Industry Overview

Contact this candidate