Customer Service Medical Assistant

Hillarie Farr

*** **** ******* *** **** Valley UT,84069

Phone: 435-***-****

E-mail: ********@*****.***

Objectives

To secure a position, where I can apply my patient communication and medical skills to enhance your patient’s experience. I will continually improve my knowledge and skills to become a great asset to your medical practice.

Skills

Dependable and punctual

Excellent patient care

Great listening skills

Responsible and self-motivated

Keyboard (40WPM) Excel, Power point, Microsoft word

Excellent customer service

Telephone Reception, Filing charts, EHR

Medical Terminology

CPR, First aid certified, HIPPA certificate

Vital signs, taking ECG’s, ICD9, ICD10 and CPT codes

Phlebotomy

HCT/HGB, Pharmacology, Injections, Urinalysis, Microscope and slide set up

Strep, Mono, influenza, and ESR tests

Minor office surgery, setting up trays, autoclaving and wrapping instruments

Instrument sterilization

Surgical tray, and Procedure tray set up

Oral/Written communication

Education

TATC (2015)

88 S, Tooele Blvd, Tooele UT 84074

Phlebotomy

Medical Office Laboratory Technician

Medical assistant

Grantsville High School (2010)

155 east cowboy drive, Grantsville UT 84029

High School Diploma

Experience

Medical Assisting Externship (Jan 27th – April 7th 2016)

Neurobehavioral Home Program/ University of Utah healthcare

(650 Komas Dr suite #200 Salt Lake City, UT 84108)

As a student Medical Assistant I have been able to learn how to use the skills I learned in school, And learn how to apply them adequately and effectively in a clinical setting. Some of these skills are as listed below.

Oral/Written communication, Telephone reception, putting patient info EHR system

Excellent customer service, patient care

Great listening skills

Epic (electronic medical records system), Keyboard(40WPM), Microsoft Word, Microsoft Office, Microsoft Outlook 13

Vital signs, taking patient’s back to exam rooms

Phlebotomy, labeling and storing specimens in fridge or according to lab test, spinning down blood in the centrifuge, separating serum and placing in labeled specimen container and stored according to lab test needed.

Injections, Urinalysis, taking EKG’s

Assisting Providers with procedures as requested and as needed per type of exam or procedure

Prescription refills requested by fax or by phone threw refill line, E-scribed with HER system or by phone.

Cleaning and preparing exam rooms after each patient

Assisting anyone as needed as I was able to within my scope of practice guidelines as a medical assistant.

Certified Nursing Assistant (2010 – 2011)

Cottage Glen Assisted Living (1892 Aaron Dr. Tooele UT 84074)

A Certified Nursing assistant to elderly patients, with varying needs such as, assistance with bathing, Hygiene, emptying catheters, getting dressed and undressed, assistance with transferring to and from wheelchairs, charting, recording vital signs, assistance with walking, helped serve meals and washed dishes and cleaned dining area afterwards, cleaning their rooms and bathrooms, changing sheet’s and washing laundry, vacuuming carpeted areas and emptying garbage cans and replacing with new bags every shift.

Experience Cont.

Certified Nursing Assistant (July 2012- Oct 2012)

Diamond Jane’s Assisted Living (345 S Hale St, Grantsville UT 84029)

A Certified Nursing assistant to elderly patients, with varying needs such as, assistance with bathing, Hygiene, emptying catheters, getting dressed and undressed, assistance with transferring to and from wheelchairs, charting, recording vital signs, assistance with walking, helped serve meals and washed dishes and cleaned dining area afterwards, cleaning their rooms and bathrooms, changing sheet’s and washing laundry, vacuuming carpeted areas and emptying garbage cans and replacing with new bags every shift.

Certified Nursing Assistant (June 2013- Sept 2013)

Kindred Home Health (Haven Home Health) (5292 S College Dr. Suite #304, Murray UT 84123)

A Certified Nursing assistant I traveled to and from patient’s houses or residential living buildings with many age ranges from young adults’ with special needs, to elderly patients with varying needs such as, assistance with bathing, Hygiene, emptying catheters, getting dressed and undressed, assistance with transferring to and from wheelchairs, charting, recording vital signs, assistance with walking, helped prepare meals, housekeeping as needed such as, cleaning their rooms and bathrooms, changing sheet’s and washing laundry, vacuuming carpeted areas and emptying garbage cans and replacing with new bags every shift.

References

Kim Langi Misty Johnson

Instructor, CMA Lead Medical Assistant, CMA

Tooele Applied Technology College Neurobehavioral Home Program/U of U Hospitals & Clinics (88 S, Tooele Blvd, Tooele UT 84074) (650 Komas Dr suite #200 Salt Lake City, UT 84108)

435-***-**** 801-***-**** ********@*****.****.***

Sherri Johnson Kim Whiting

Instructor, CMA Medical Assistant, CMA

Tooele Applied Technology College Neurobehavioral Home Program/U of U Hospitals & Clinics

88 S, Tooele Blvd, Tooele UT 84074 (650 Komas Dr suite #200 Salt Lake City, UT 84108)

435-***-**** 801-***-**** ***.********@***.****.***

Dean Weedon

Program Director

Neurobehavioral Home Program/U of U Hospitals & Clinics

(650 Komas Dr suite #200 Salt Lake City, UT 84108)

801-***-**** ****.******@***.***

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