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Customer Service Manager

Location:
Christchurch, DOR, United Kingdom
Salary:
$50000+
Posted:
April 14, 2016

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Resume:

KIRSTIE CAMPBELL

** ****** ****, ********, ******.

BH23 3QS acuc3n@r.postjobfree.com +44(0)782-***-****

OBJECTIVE

I am a hardworking, reliable and enthusiastic hair stylist who highly skilled in delivering excellent treatments and a high level of customer service. I possess a sparking and easy going personality, which I use to great effect to make customers feel special and want to come back. I have a great sense of style, along with excellent hand-eye co-ordination and steady hands. I am truly passionate about my profession and I am currently looking for a sponsored hairdressing position within an exciting salon with a view to obtain a 457 visa.

SKILLS & ABILITIES

Extensive knowledge of past and current hairstyles and trends.

How to tactfully advise clients on styles that suit their hair type & lifestyle.

Shampooing and conditioning hair.

Knowledge of head massage, colour application, setting rollers and basic blow dry techniques.

Understanding of how different hair & skin types react to various chemicals and colouring. Identifying hair or scalp problems, and suggesting treatments.

Cutting hair using clippers, scissors or razors.

Highly developed sense of colour, contour, and form.

Cleaning the salon, including work areas and equipment.

Also qualified & experienced in staff & salon management.

EXPERIENCE

STUDIO 56 (PREVIOUSLY “CREATIFS”) APPRENTICE– ASSISTANT MANAGER

SEP 2001 - APRIL 2010

This is where I completed my work placement with a day release to college and gradually worked my way up to Assistant Manager.

In this role my key responsibilities would include; taking bookings & receiving clients as they arrive, conferring with clients to determine their individual hair requirements, I would provide cutting and styling services, provide services such as bleaching, coloring and conditioning, hair straightening and perms.

Recommending hair care products and attempting to sell the salon’s retail products.

Additionally I would assist in the management of the salon staff, including conducting scheduled appraisals and I would be responsible for cashing up daily and banking takings.

SELF EMPLOYED MOBILE HAIRDRESSER

APRIL 2010 - MARCH 2015

I decided to become a mobile hairdresser after having a baby in 2009, as it is more flexible with hours when it comes to childcare, school holidays etc.

I believe that my years in this role have made me a more diverse and improved my social and consultation skills.

THE HAIR LOUNGE SENIOR STYLIST

MARCH 2015 - MARCH 2016

I was offered the role of senior stylist at the Hair Lounge, this salon is owned by my first boss, whom I had completed my training with.

Although I enjoyed working at the Hair Lounge and have great passion for working in the salon environment, the hours were not enough to match the earnings I was getting before. And my husband and I had decided to save to hopefully emigrate to Australia.

EDUCATION

THE GRANGE COMPREHENSIVE SCHOOL, CHRISTCHURCH, DORSET

GCSE 1996 - 2001

English Language (c) Information Technology (b)

English Literature (c) Business Studies (a)

Mathematics (c) History (d)

Science (b) French (d)

Science 2nd Award (b)

BOURNEMOUTH COLLEGE, DORSET

NVQ 1&2 2001 - 2004

Pass

BOURNEMOUTH COLLEGE, DORSET

HABIA (HAIR & BEAUTY INDUSTRY AUTHORITY) 2001 - 2004

Pass

COMPETITIONS

I have twice been a finalist in Redkens, “claim your fame” regionals.

I have competed in various national competitions such as;

Wella Trends, L’oreal Colour Trophy, and Redken Creative Unplugged.

INTERESTS & HOBBIES

My interests include all aspects of health & fitness, reading fashion magazines to stay up to date with the latest trends and hair styles, spending quality time with my family and going to the gym.

REFERENCES

ANGELA & ADRIAN SIMMONS CAROLYN VICKERSTAFF

Studio fifty-six Hair lounge

56 Bargates, Christchurch, Dorset. St Catherines Parade, Christchurch

England Dorset. England

012**-****** 012**-******



Contact this candidate