EDUCATION
HARDING UNIVERSITY, SEARCY, ARKANSAS
Bachelor of Science in General Studies May 2009
Emphasis in Arts & Humanities and Social Sciences
Master’s of Business Administration Aug 2011 – Present
WORK EXPERIENCE
County Medical Equipment
Driver Feb 2016 – Present
- Deliver medical supplies to homebound patients
Arkansas Federal Credit Union
Direct Consumer Lending Agent Apr 2014 – Aug 2015
Service Center Trainer Oct 2013 – Apr 2014
Service Center Originator May 2010 – Apr 2014
Teller Aug 2009 – May 2010
-Followed up with members who submitted loan applications via Direct Web or Call Center
-Reviewed and interpreted credit reports and relayed decision information to members and other employees
-Uploaded and reviewed supporting documentation and prepared loan documents for closing
-Funded loans after signed paperwork was received and reviewed for accuracy
-Trained all new or promoted employees in teller, new accounts, specialty accounts, IRA/HSA accounts, and lending duties
-Remained up to date on all current policies and procedures
-Assisted with writing, testing, and implementing new procedures
-Performed all teller functions including cash/check deposits, withdrawals, cash drawer balancing, ordering personal checks, disbursal of official checks
-Performed all member services functions including opening new accounts and memberships, updating member information, account research, transaction disputes
-Originated loan applications and conducted loan closings
-Recommended and provided solutions to each members’ individual needs
Simmons First Bank of Searcy
Teller Aug 2008 – Aug 2009
-Performed all teller duties including deposits, withdrawals, cash drawer balancing, disbursing official checks
-Informed customers of the bank’s products and services
VOLUNTEER EXPERIENCE
Searcy Humane Society Nov 2015 – Present
Children’s Miracle Network Committee at AFCU Jan 2013 – Aug 2015
Various activities at Little Rock Air Force Base Aug 2009 – May 2014
SKILLS
Proficient with XP2, Teres SAIL, Evolve, Ascensus, and Ceto Cash Calculator
Exposure to AS400
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
Proficient in credit analysis
NMLS #1232918
Notary Public, AR #12383885