Customer Service Medical
Resume:
Keisha Motley
Jacksonville, Fl 32256
Mobile 775-***-****
PROFESSIONAL EXPERIENCE
Paris International Hair Salon, Detroit, Michigan
Receptionist, 2014-2016
*Scheduled and confirmed appointments in data base, cash and credit card transactions.
*Assisted stylists as needed by shampooing hair, kept stations clean neat.
MFS, Clinton Township, Michigan
Direct Care Worker, 2004-2013 (FULL-TIME)
*Transported patients from bed to wheelchair and assisted with hygiene.
*Prepared and maintained records of client’s progress and services performed. *Reported changes in client’s condition to a manager or supervisor.
*Performed healthcare-related tasks; such as monitoring vital signs and passing medication, under the direction of registered nurses or physical therapists.
*Ensured that patients had adequate supplies of their medications; documented all medications given to patients; re-submit medication orders to pharmacists as needed.
Dr. Warren Johnson & Associates, Detroit, Michigan
Dental Receptionist, 2009-2012 (PART-TIME)
*Answered telephones and gave information to callers, took messages, or transferred calls to appropriate individuals.
*Scheduled and confirmed appointments for clients; ensured that all patient paperwork was properly completed and filed.
*Entered the patient’s history into the database.
*Set up and sterilized instruments and prepared trays for patient’s procedures
Kelly Medical Center, Detroit, Michigan
Medical Receptionist, 2006-2009
*Scheduled and confirmed appointments in person or by phone.
*Kept patient appointments on schedule by notifying provider of patient’s arrival.
*Comforted patients by answering questions and anticipating patients’ anxieties.
*Maintained the reception area.
*Retrieved and filed patients’ medical records
*Protected patients’ rights by maintaining confidentiality of personal and financial information.
*Maintained patients’ accounts by obtaining, recording, and updating personal and financial information.
Paris International Hair Salon, Detroit, Michigan
Receptionist, 2014-2016
*Scheduled and confirmed appointments in data base, cash and credit card transactions.
*Assisted stylists as needed by shampooing hair, kept stations clean neat.
EDUCATION
*Denby High School, Detroit, Michigan
Diploma
*Crocket Vocational Center, Detroit, Michigan
Graduate, Dental Assistant/Receptionist Program
*Technical Career Institute, Clinton Township, Michigan
Graduate, Medical Assistant/Receptionist
SKILLS
Confidentiality Assurance, Problem Solving, Direct Patient Care, Multi-tasking, Telephone Skills, Customer Service, Time Management, Scheduling, Attention to Detail, Professionalism, Quality Focus, Specimen Collection, Biohazard Disposal, Rehabilitation Therapy, Sterile Processing.
REFERENCES: Available upon request
Contact this candidate