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Medical Assistant Customer Service

Harrisburg, NC
April 12, 2016

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Certified Medical Assistant

Medical, administrative and customer service experience utilizing articulate and effective communication and organizational skills; able to relate easily to a broad range of individuals including children. Demonstrates a positive attitude, courteous, respectful and punctual.


Prepare patients charts for appointments

Prioritize patient daily care according to patient diagnosis and needs, assists physician with patient care, keep efficient work flow, room patient and intake at office visit, take vital signs, weight, height blood pressures, pulse, temperature, perform EKG, apply heart monitors, prep patients for outpatient procedures, obtain specimen, perform urine dips, throat cultures, perform ear irrigations, suture removal, apply dressing and assist with casting, assist with gynecology procedures, take breath assessments, schedule, order and track diagnostic procedures, obtain Ins prior authorization. Review and update patient medication list. Documentation of Computerized Physician Orders (CPOE). Order and maintain clinical supplies. Train and orient new employees. Answer multi-line phone. Schedule appointments.

Travel to satellite office.


Sanger Heart $ Vascular Institute

Certified Medical Assistant

04/15/14 – 01/08/2016

Surgical Specialists of Charlotte

Certified Medical Assistant /Temp

06/2013 – 10/2013


Connecticut Children’s Medical Center

Orthopedic/Surgery Care Unit

Certified Medical Assistant

09/2001 - 11/2012

Connecticut Children’s Medical Center

Certified Medical Assistant /Float

10/2000 – 09/2001

Work as a float to (8) specialty practices

Ear Nose & Throat, Gastroenterology, Neurology, Nephrology, Orthopedics, Primary Care, Rheumatology


Connecticut Children’s Medical Center

Primary Care Unit

Certified Medical Assistant

02/1998 – 10/2000

Assisting in all patient care under key skills


Manchester Community College

01/2002 - 06/2002

Credits in Sociology and Psychology

Porter & Chester Institute

04/1996 - 10/1998

Diploma/ Medical Assistant

Certified/Registered Medical Assistant

CPR Certified since 1997

Train in Phlebotomy

Computer Training: Word Perfect

IDX, Cerner and Epic

State University NY

09/1984 - 06/1985

Completed courses in English & Accounting

GED New York State 1984

St Hilda’s High School / Diploma

08/1974 – 05/1978

Belize City Belize, CA

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