DERRYL DISMUKES

**** ***** ***

Spring Hill, TN *7174

acuby9@r.postjobfree.com

706-***-****(M)

Over 25 years of experience in Healthcare as an Information Technology Director and Manager. My responsibilities have included project management of enterprise wide clinical and financial revenue cycles system implementations, application upgrades and management of technical support of Meditech, GE, McKesson, Lawson, Kronos, Service Now, Remedy and Siemens/Cerner Hospital Information Systems. In addition I have experience with the installation and development of corporate network infrastructure administration, management of day to day data Center operations, strategic planning, telephony and application security for clinical and financial systems. In addition, I have experience with the technical implementation, upgrades and support of Allscripts, Greenway and Nextgen EMR for the Ambulatory Services.

PROFESSIONAL EXPERIENCE

National Revenue Cycle Applications Manager October 2014 – February 2016

Ascension Healthcare - Shared Information Systems

Revenue Cycle Applications Manager for Ascension Leveraged and Non Leveraged Ministries supporting Cerner Invision, MedSeries IV applications and Custom Programming

Performed management rounding and support for 4 ministries for strategic planning and work prioritization

Established national support for revenue cycle applications for PWC Smart, JDA, Valetude, Revenue Cycle Plus and Crowe Revenue Cycle Analytics

Successfully lead team to perform transition to ICD10 for leveraged ministries

Developed and maintained departmental annual operating and capital budgets for 3 teams

Continuously driving process improvements with the Revenue Cycle Team by developing a team dashboard and standardized metric reporting

Created Executive metric reporting utilizing Service Now for performance improvement analysis

Information Technology Manager March 2012 – October 2014

Community Health Systems

Franklin, Tennessee

Corporate IT Manager Service Operations Level 2 Support which includes Application Security, Network Support, Server Support, Clinical Applications and Financial Applications for 206 CHS owned Hospitals

Managed support for McKesson, Keane, Cerner, Meditech and HMS Clinical and Financial Applications

Performed management rounding and support for 7 hospitals in South Texas for Division 2 strategic planning and work prioritization for the enterprise

Managed a staff of 35 employees including deployment Application Security contractors

Provide leadership and coordination of compliance activities related to information security policies and standards, security activities, and Internal Audit to resolve operational issues at facilities

Lead Clinical and Financial Teams to maintain service level targets of 98.4% and average days to resolution of incidents to 1.79 days.

Information Technology Contractor September 2011 – December 2011

Southeastern Cardiology

Columbus, Georgia

Migrated Southeastern Cardiology\Pediatric Acute Care Greenway EMR Application Server from the Florida Data Center to the Texas Data Center

Setup Greenway EMR Application on workstations at Pediatric Acute Care

Connected wireless devices to access Greenway EMR on SEC Domain

Maintained and configured Greenway EMR Application on the network

Director Information Technology & Telecommunications April 2001 – June 2011

St Francis Hospital

Columbus, Georgia

Responsible for the implementation and management of the project management portfolio of the McKesson, Siemens and 3rd party applications for enterprise wide clinical and revenue cycle systems for more than 1500 users at 9 locations.

Directed the day to day operations of the St Francis Data Center with over 200 servers and over 60 applications while maintaining service levels for the organization.

Managed the implementation and technical support of Allscripts and Nextgen electronic health record (EHR) for physician offices owned by hospital.

Participate in strategic and operational project planning processes as a member of the management team to develop a $ 5 million annual IT operating and 5 year $22 million capital budgets for the implementation of McKesson Star Financial, Horizon Clinical System and management of current and future IT systems across the organization.

Managed all aspect of multiple Information Technology projects to provide direction and communication, financial budgeting, planning, scheduling of resource management while maintaining customer service levels to support patient care.

Developed the hardware strategy to maintain the appropriate organizational IT infrastructure that supports the needs of the hospital plus 9 locations.

Lead the planning, scheduling, budgeting and implementation project of Lawson 8.03 (ERP) implementation and 9.0 upgrades for General Ledger, Accounts Payable, Accounts Receivable, Procurement, Mobile Supply Chain and Human Resources Absences Management.

Identified opportunities for process improvement by performing regular assessment of IT operations to improve system efficiency.

Ensure IT system operation adheres to applicable laws and regulations such as HIPPA by providing the privacy and security needed for the organization.

Developed and communicated with departments regarding policies and procedures for the acquiring, implementing, and maintaining hospital information systems.

Direct development and execution of an enterprise-wide disaster recovery and business continuity plan by performing regular risk management evaluations.

Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.

Keep current with trends and issues in the IT industry and educate executives and management on their competitive or financial impact.

Promote and oversee strategic relationships between internal IT resources and external entities, including vendors and partner organizations.

Directed a staffing level of 32 employees and managers. Management experience with recruitment, development, retention and evaluation of all IT staff in accordance with hospital Human Resources policies.

Collaborates with other departments to create systems and provide guidance on problem solving issues that impact departmental/organizational goals and patient care delivery

Responsible for the department’s operational excellence and ensures that the department delivers quality customer services in accordance with applicable policies, procedures, and professional standards.

Director Information Systems October 1995 – April 2001

HCA Capital Medical Center (Formal1y HCA Tallahassee Community Hospital)

Tallahassee, Florida

Managed the implementation and development of Meditech and 3rd party applications for enterprise wide financial and clinical systems.

Responsible for IT department operations, project planning, and organizing resources.

Developed budgets for and from IT department divisions and ensure they comply with stated goals, guidelines, and objectives.

Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.

Develop bid requirements for all hardware and software upgrades, reviews submitted bids for compliance with stated requirements, and makes the appropriate award.

Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs.

Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

Oversee negotiation and administration of vendor, outsourcer, and consultant contracts and service agreements.

Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.

Director Information Systems October 1990 – October 1995

HCA Doctors Hospital

Columbus, Georgia

Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies.

Manage IT department operational and strategic planning, including business requirements, project planning, and organizing and negotiating the allocation of resources.

Where necessary, re-engineer applications support to ensure it aligns with business processes, tactical planning, and strategic vision.

Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users.

Develop and review budgets for and from IT department divisions and ensure they comply with stated goals, guidelines, and objectives.

Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.

Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and IT systems.

Develop bid requirements for all hardware and software upgrades, reviews submitted bids for compliance with stated requirements, and makes the appropriate award.

Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs.

Develop business case justifications and cost/benefit analyses for IT spending and initiatives.

Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts.

Oversee provision of end-user services, including help desk and technical support services.

Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

Oversee negotiation and administration of vendor, outsourcer, and consultant contracts and service agreements.

Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.

EDUCATION

Auburn University BS, Management Information Systems (MIS)

Auburn Alabama

June 1990

Glenwood High School, High School Diploma

Phenix City Alabama

May 1983

PROFESSIONAL ASSOCIATIONS - CERTIFICATIONS

Healthcare Information Management System Society (HIMSS)

Member Georgia and Tennessee 2005 – 2015.

FEMA- National Incident Management System (NIMS) Certification (NIMS 100, 200 & 700)

Agile For Executive Training- Davisbase Consulting -October 2015

REFERENCES

References available upon request

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