RoShunda Wright

***** ******** ***. ***** *******, Oh 44137 216-***-**** acubwg@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

I am a highly motivated, achievement-driven, organized, and reliable individual. I am skilled in the area of providing effective and efficient communication. I have experience in managing others, training, recruiting, customer service, purchasing, and new business development. I have direct experience with managing vendor relationships, price analyzing, freight expediting, processing purchase orders, and customer orders.

Key Attributes:

Analyze/Research Data

Effective Communicator

Adaptability/Multitask

Professional Experience

Management; Inventory Control; Purchasing; Customer Service; Billing/Invoicing; Application-Intake and Market Research

Work History

Divine Touch Nail Studio & Spa September 2013- March 2016

CSR/Retail Clerk

Courteously greet customers and efficiently process transactions within busy, fasted-paced retail environments.

Create company database of current and previous customers to maintain retention.

Schedule appointments and make follow-up calls.

Operate cash register to itemize and total customer purchases; collect payments.

KP McNamara Company September 2012 –July 2013

Procurement/Purchasing Specialist/Customer Service

Receive and review requisitions from warehouse managers from multiple divisions for purchase of supplies, equipment, and services for daily operations.

Track reports to provide information to management on receiving methods, stock control and purchasing procedures.

Process customer order for raw materials and equipment; verify order number and confirm request dates, pricing, quantity, and schedule, and track freight.

Prepare and submit purchases orders to vendor to manage inventory for production of raw materials for customers.

Prepare customer follow-up, provide weekly reports of the status of all PO’s and CO’s.

Perform market research to ensure adequate pricing from vendors, negotiate pricing, and responses to bid offers.

Develop and build working relationships with vendors, and customers to remain competitive.

Developed monthly marketing strategies to increase customer base, and meet quota.

Area Temps

KP McNamara Company May 2012-September 2012

Accounts Receivable/Billing Clerk/Purchasing Agent

Receiving payments, recording deposits, and processing deposits for multiple divisions of the company providing an accurate and timely posting of the deposit.

Creating and entering billing information into Quick books system to create billing invoice.

Track and maintain balance of purchasing budget for offices supplies, warehouse material, service, and inventory.

Responsibility of formulating purchase orders to fulfill requisition request for materials for daily operations, and raw material inventory for production.

Comprehensive Solutions September 2009-May 2012

Assistant Property Manager

Applications-intake, document verification (background, employment, income).

Payment processing, accounts payable/ accounts receivable, expense tracking (budgeting).

Develop marketing and advertising strategies, collaborated retention strategy to maintain 80% occupancy.

Maintain quality controls and satisfactions records, survey development, city inspections, property assessment, and performed external analysis.

Orientate new tenants on the process, and responsibilities of renting.

Studio 185 Hair and Nails February 2005-August 2009

Manager/Operator/CSR

Maintained complete decision-making authority within the areas of operations, finance, human resources, information systems and administrative affairs. Managed six individuals direct.

Organized operations, and replaced ineffective strategies. Lead strategic planning processes, initiate growth strategies, and approved all new product initiatives.

Professional Touch Nails July 2001- February 2005

Manager/ CSR/Marketing

Managed a staff of 4-6 employs.

Interpret and analyze team sales data to forecast and enhance productivity.

Facilitate orientations, host team building meeting initiate team collaboration.

Training and Developing team members in addition to teaching sales strategy, and product awareness.

Develop marketing strategies, marketing mix, and target market analysis.

Create company database of current and previous customers to maintain retention.

Technology/Sales Training

Microsoft Office Suites, 2003, 2007, 2010, Word, Excel, Power point, Access, Publisher and Outlook.

Quick Books, Quicken, Sage Act, SAP, 10 keys, and Tops

Asher Sales Strategies 2013 Sales Seminar

EDUCATION & EXPERIENCE

University of Phoenix, Bachelor of Science in BusinessGPA(3.07)Beachwood, OH, (2009-2012)

Lakeland Community College, Entrepreneurship Program, Mentor, OH, (2005-2007)

The Cut Beauty School, Licensed Nail Technician Cleveland Heights, OH, (1998)

REFERENCES*Available upon request

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