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Customer Service Office

Cornelius, NC
April 11, 2016

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Clariesa Thompson

* ********* *****



Motivated and organized professional with educational and hands on knowledge in office administration and dental assisting. Strong communication and interpersonal with the ability to build rapport with clients. Trained in insurance processing practices office support. Proficient in Microsoft Office


•Operating computer system and software

•Sanitation and set up of examining room

•Well versed in greeting patients and providing instructions

•In depth knowledge of analyzing health benefits and verifying insurance information

•Proficient inn Dentrix, MS Office Suite and word processing software

•Knowledge of both front office and clinical operations

•HIPPA Compliance


Palmetto School Completion: April 2015

Of Career Development, Columbia, SC Certificate of Dental Assistant

Relevant Coursework: Knowledge of Dental Anatomy; Decontamination procedures and techniques; Sterilization Principals and Methods; Principles of Office Administration

Richland District One Adult Education GED


Osha Certification December 2014

Dental Front Office Administration Assistant December 2014

Dental Radiology Certification April 2015

Certified Dental Assistant Chair side April 2015

CPR Certified August 2015


Internship/Dental Office Administration January 2015

Dr. Forbes, Total Dental Care

Provides Excellent customer service over the phone and in person

Performs dental insurance processing

Schedules patients utilizing the office database

Clariesa Thompson resume continued

Internship/Dental Assistant April 2015

Christ Central Dental Clinic

Perform Preventative Dentistry measures

Observe all required clinical procedures for the collection and proper disposal of biohazard materials

Sterilize instruments, prepares instrument packages, and clean equipment in accordance to health standards and regulations

Creates sealants, oral hygiene, periodontal disease, oral prophylaxis, and topical fluoride

Takes impressions, pouring, trimming, bite registration


Circle K, Columbia, SC Cashier 2015-2016

•Greeted customer entering store

•Operated cash register and processed customer purchases

•Inventoried and stocked store

•Maintained cleanliness of store

Love and Care Home Health Care PCA 2011-2012

•Take vital signs and collect specimen

•Observe and report any changes in patient condition

•Assist with personal cleanliness, oral hygiene, making beds and straightening rooms

• Setup apparatus and monitor intake/output of patients

• Transport patients to other departments and operation unit of the hospital

•Distribute patient education materials

•Maintain current patient information on tracking system

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