Customer Service Sales

Sharonda Burroughs

Rialto, CA

*******************@*****.*** - 909-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Sales Consultant

Romantic inc - Rialto, CA - September 2014 to August 2015 Responsibilities

helping customer and giving satisfactions of products.Sales of making store goals or over the goal having an energetic personality of enjoying a fast-paced team environment laced with challenges and opportunities, successful excellence in every area of their liking and satisfaction MAIL SORTERS / MAIL PROCESSORS

UPS - Fontana, CA - July 2014 to August 2014

Responsibilities

Date stamping mail

Sorting mail by lind of business

Batching and logging mail

Scanning of claim documents into the G, drive

Stock barcode's stations with boxes

Cut UPS tracking Labels

Cut Tracking Labels,shipping.Packaging

Loads and unloads packages onto or from delivery vehicles, Associate/Customer Service

Ca mini - Montclair, CA - June 2011 to July 2012

Responsibilities

Stocking and Packaging

Responsible for maintaining office procedure including data entry Phones, filing, faxes, handling e-mails, other correspondence Greeting Customers and Handling Cash register

Stock barcode's stations with boxes

Cut UPS tracking Labels

Cut Tracking Labels

Loads and unloads packages onto or from delivery vehicles, trailers, conveyor system carts and load gratings

Process and Maintain records of orders, Inbound Shipments Loss Mitigation Representative

Credit & Mortgage Solution Corporation - Rialto, CA - August 2009 to February 2011 Responsibilities

Make at least 100 calls per day using a dialer to clients/debtors. Confer with clients/debtors by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts and determine appropriate strategy. Generate payments via check/debit by phone from clients/debtors. Locate and monitor overdue accounts, using computers and a variety of automated systems. Locate and notify clients/debtors of delinquent accounts by mail, telephone. Negotiate credit extensions when necessary.

Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased clients/debtors.

Receive payments and post amounts paid to clients/debtors accounts. Record information about financial status of clients/debtors and status of collection efforts. Advise clients/debtors of necessary actions and strategies for debt repayment. Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.

EDUCATION

Diploma

zupanic high - Rialto, CA

2005 to 2009

SKILLS

Microsoft office (6 years), Microsoft word (8 years), Spreadsheets (5 years) ADDITIONAL INFORMATION

I consider myself to be a very professional individual clearly dedicated to succeed in any given situation that's challenging. I am loyal and ambition I also believe in honesty team work and getting along with other. I have extensive experience in customer service,cash handling experience, Word and Excel . I am seeking a position that will allow me to develop and excel while utilizing my personal skills and abilities for future career growth and advancement while giving my best to an employer.

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