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Service Management

Location:
Toronto, ON, Canada
Posted:
April 13, 2016

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Resume:

ANDREA SUTCLIFFE

****** *TH AVE N SASKATOON, SK 639-***-**** acub7f@r.postjobfree.com

Professional Summary

Enthusiastic commerce student majoring in operations management with a strong passion for international business. Has significant experience managing time, prioritizing and working within a team. With a drive to work hard and thrive within the business industry.

Skills

Service-oriented team player

Energetic, friendly and enthusiastic

Strong client-interaction skills

Critical thinking

Attention to detail

Strong time management skills

Education

Bachelor of Commerce, Operations Management - Current

University of Saskatchewan - Saskatoon, SK

Business Certificate – 2015

Parkland College / Saskatchewan Polytechnic – Yorkton, SK

Work History

Server, 12/2015 to Current

Alexander’s Bar and Restaurant – Saskatoon, SK

Enthusiastically and appealingly described food and drink specials to guests.

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.

Answered telephone calls and responded to inquiries.

Server, 07/2013 to 12/2015

Western Pizza - Melville, SK

Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Built long-term customer relationships and advised customers on purchases and promotions



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