Mohammed Ismail

**-**** ********* **** ****, Mississauga, ON, L5M 6B6

Cell-phone: 647-***-****, Email: acub1u@r.postjobfree.com

OBJECTIVE: Customer service/ Sales Rep

Summary of Qualifications

Strong team player with the ability to build and nurture solid working relationships at all levels.

Achievement oriented and self-motivated with the ability to work under minimal supervision.

Ability to manage complex and conflicting demands.

Commitment to the delivery of high quality support and service.

Excellent analytical and problem solving skills.

Computer – Microsoft Office Applications (Word, Excel, PowerPoint, Publisher), Windows XP and Internet Explorer.

Work Experience

Service advisor/ Parts Assistant. 2015-16

Canadian-Tire. Brampton, ON

Service advising for the service-shop of the automotive department in the Canadian-tire store.

Helped customers identify their problems and needs with their vehicles. Maintained excellent, honest and communicative customer service to all the clients.

Used the computer system to book, operate and write work orders for clients attaining services and buying various parts. Sales improvement and upselling was to be used with almost every interaction with customers.

Worked in the automotive department. Stacked products and tires for both parts and service departments respectively.

Helped customers allocate parts based on their vehicles. Used a computer system to help assist customers with parts and service.

Cars Sales/ lot coordinate. 2013-2014

Meadowvale-Honda Mississauga, ON

Managed internet marketing and auto-picture advertising for used cars

Helped assign sales appointments for fellow salesmen by internet and phone traffic.

Prepared all the used vehicles in the lot for sale. Cleaned/ driven/ arranged cars interiorly and exteriorly.

Installed year plates daily. Made stock information stickers and price tags. Organized the used cars lot by making sure all the cars are parked perfectly and that they are all in a perfect retailing condition.

Printed all price tags for all pre-owned vehicles and following up with the used cars manager for any update in price or payment plans.

Identified and solved any problems with the vehicles or anywhere around the dealership.

Sales Associate/ Flooring-seasonal assistant. 2009-2012

The Home Depot. Mississauga, ON

Developed extensive knowledge in home supplies and application of products.

Provided customer services to near hundreds of customers on weekly basis.

Worked in a fast paced environment, with the ability to assist customers in a timely manner, maintaining professionalism and effective communication skills.

Service Cook. / Cashier/ Cook/ Line worker. 2007 – 2008

Wendy’s Restaurants. Mississauga, ON

Prepared fast food, while ensuring that the food handling was achieved according to the health and safety regulations.

Provided customer service in a fast, friendly, and professional manner.

Accomplished inventory work and restocking of products and materials.

EDUCATION AND TRAINING 2012

Algonquin careers academy paralegal diploma.

Mississauga, ON.

REFERENCES AVAILABLE UPON REQUEST

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