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Customer Service Engineering

April 12, 2016

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Oscar Obinabo

***** ****, ********, *******, *** 2N2 • 1-709-***-**** •


Good research and analytical skills

Proficient user of Microsoft Office programs (M.S Word, M.S PowerPoint, M.S Access, M.S Excel)

Working knowledge of Reservoir Simulation Software (Eclipse and Prosper)

Good user knowledge of Geo-studio (Slope-W), Maptek Vulcan, AutoCAD, G-TILT

Excellent written and oral communication skills

Good team player and strong positive attitude

Strong ability to adapt to any environment or working condition

Excellent customer service focus

Work Experience

United Safety (Fort Saskatchewan) Mar 2016 – Present

Safety Monitor

Coordinating safe monitoring of shut-down and turnaround maintenance.

Performing gas testing in confined spaces and vessels on plant site.

Shell Canada Energy Ltd (Albian Sands, Fort McMurray AB) Jan 2014 – Dec 2014

Field Operations Engineering Intern

Coordinated the geotechnical & instrumentation team, to optimize safety, compliance and effective production daily.

Ensured effective and accurate monitoring of slope inclinometers, vibrating wire piezometers, outtake drainages, standpipes and hydrogeology wells in active mine areas.

Ensured the team achieved 100% compliance of all geotechnical instrumentation data while achieving goal zero safety record.

Coordinated piezometer and slope inclinometer elevations and maintenance in accordance with safe work practices and specifications.

Effectively monitored dyke construction via accurate test pits and compaction testing in active mine areas.

Proactively reported to the geotechnical team, dyke instability indicators via instrumentation data reduction/analysis and visual inspection of active mine areas.

Developed real-time stability analyses using Slope-W to ensure dyke structure performs to safety standards.

Coordinated and trained newly hired geotechnical & instrumentation team on the basis of safety, compliance and effective production while adhering to corporate values and safe field work practices.

Coordinated job safety assessment toolbox meetings discussing health, safety and environmental matters and shared ideas for improvements and changes

Zenith International Bank Plc (Lagos, Nigeria) Feb 2011 – Dec 2012

Retail Banker in Operations Department

Coordinated and performed teller and cash officer responsibilities.

Customer account relationship management, ensuring 100% customer satisfaction with bank products and services

Coordinated, supervised and trained interns on basic teller functions.

Developed smart recording and tracking of federal taxes revenue collections and other forms of revenue collections.

Monitored and reconciled the ATM general ledgers.

Acted as branch secretary during meetings.

Performed customer service functions.

Nigerian National Petroleum Corporation – National Petroleum Investment Management Services (Lagos, Nigeria) Feb 2010 – Dec 2010

Technical Assistant to the Manager of the Petroleum Engineering Department

Attended a 3 month offshore field training with the petroleum engineering team at Nigeria AGIP Oil Company (NAOC).

Attended technical conferences on behalf of the Petroleum Engineering Department.

Analyzed production figures, forecasting, project evaluations and resource evaluations brought in from the Joint Venture companies.

Maintained appropriate records of signed Joint Venture contracts with Oil companies in the Joint venture.

Dispatched mail to Managers and Technical Assistants within the department and Exploration Department.


Class 5 Drivers licence


OSSA Regional Orientation

OSSA Confined Space Entry & Monitor

OSSA Fire Watch

Shell Albian Sands OSSA Safe Work Permits Certificate

Alberta OH&S Safety Legislation (Due Diligence)

Construction Safety Training System (CSTS)

Enform H2S Alive Training

MX6 Gas Detecting and Monitoring Training Certificate

Energy Sector Driver Improvement Course (Defensive Driving)

Standard First Aid/CPR

Shell Albian Sands Mine General Skills Certificate


President’s List Academic Honors

Dean’s List Academic Honors

Inducted as a member of the American University Honors Society

Nominated as the Senior Prefect (Head Boy) in High School

Voted Best Soccer Player in National Service Soccer tournament, 2010


Memorial University of Newfoundland, St. Johns, Canada Jan 2013 – Oct 2015

Master’s Degree: Oil and Gas (Chemical) Engineering

American University of Nigeria, Yola, Nigeria Jan 2006 – May 2010

Bachelor’s Degree: Petroleum Chemistry & Engineering

Volunteer Organizations & Clubs

Aiesec Memorial Feb 2013 – Dec 2013

Member (OGX-R Team)

Participated in general organization activities

Scheduled and conducted class talks to recruit interested exchange students

American University Honors Society Sep 2008 – Dec 2009


Participated in the Society’s activities

American University Chemistry Club Sep 2006 – Dec 2009


Participated in club activities

American University Charity Club Sep 2006 – Dec 2009


Participated in community service

Trail Blazers Football Club Sep 2006 – Dec 2009

Club Vice Captain/Team Coordinator

Organized team meetings and friendly matches

Recruited new team players and procured team jerseys and playing kits

American University Student Government Association Oct 2006 – Apr 2007


Formulated student financial policies

Signatory to the Student Government Account

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