QA Analyst

CONTACT INFORMATION

Email_id: acub02@r.postjobfree.com

Contact number: 484-***-****

EXPERIENCE SUMMARY

•A versatile and skilled IT professional with excellent hands-on experience in test planning, execution, monitoring and controlling testing projects.

•9 years of IT experience including Test Lead, QA Analyst in Life Sciences Pharmaceutical Industry, Mobile technology, and Healthcare.

•Certified ISTQB foundation level tester

•Rich experience in Agile methodology based projects

•Proficiency in understanding the business & technical aspects of IT solutions.

•Performed variety of roles encompassing Test strategy, Estimation, Test Planning, Test case design, Test data setup, Test Execution and Validation for IT applications.

•Understands and implements organizational QA process and procedures to the project and product software life cycle.

•Around 1 year of experience in Automation tools- Selenium, QTP

•Active participation during the Requirements gathering phases with the Business team and Business analyst and define the test strategy and planning.

•Rich experience of involvement in acceptance testing phases with the Business, consumers and obtaining the signoff from quality perspective.

•Coordinates and provide inputs/publish the test results summary for the software releases.

•Strong defect and issue management practices encompassing logging, tracking and bringing to closure.

•Extensive experience in leading onsite and offshore model teams, mentoring onshore peers, provide guidance to offshore and tracking their status on a daily basis.

•Experience in Facets 5.1 suite of projects.

PROFESSIONAL EXPERIENCE:

Client

Med Decision, Chester brook, PA

Project

UI Rebranding –Aerial Care Management

Role

QA Analyst

Duration

Aug-2012 to till date

Description:

Aerial is a collaborative health care management platform for addressing case management, disease management and utilization management by providing a simplified and smart process for analyzing, applying and automating payer-driven best practices. Aerial includes the ability to automatically and intelligently administer and evaluate individual member and population-wide care programs, including approvals, referrals, and extensions. The implementation updates Organization’s Care Management solution to remove the name Alineo. Its goal, in short, is to remove any client-facing aspect of the product that says Alineo to instead be Aerial. This includes images, text messages, error messages returned from ServiceImpl and catch applications, and all other aspects of the Organization’s solution that is visible to the client.

Roles and Responsibilities:

•Involved in Agile Methodology practices.

•Participated in Daily scrum meetings, Sprints Kick off and Stabilizations meeting.

•Worked on the Epics and User stories for the winter release 2015.

•Preparation of Test plans, Test approach, Test scenarios, Test scripts.

•Prepared Test Data to support the execution of the test cases.

•Test Management in Mercury Quality Center 12.0.

•The Black Box validation (testing) method is used by selecting valid and invalid input and determines the correct output in Daily IN’s environment and QA environments.

•Functional testing for the user stories and logged the defects and issues in Clear Quest.

•Database testing MSSQL and Oracle.

Areas and Technology: Manual Testing, Functional Testing, SQL SERVER 2008, Quality center 12.0, Team Forge, Oracle, Reflection FTP,MS Excel, MS Word.

Client

Keystone Health Insurance company,Philadelphia

Project

QA Business support

Role

QA Lead

Duration

Mar-2012 to Aug-2012

Description:

Health plan organization is Pennsylvania's largest Medical Assistance (Medicaid) managed care health plan serving more than 300,000 Medical Assistance recipients. The plan offers members an extensive provider network of physicians, specialists, pharmacies and hospitals. In addition, members receive many benefits and services including vision care; dental care; prescription medications; vitamins for children under the age of 21; special needs case management; programs for expectant mothers; and Medical Assistance transportation, to name a few. Members have access to care 24 hours a day, seven days a week through their network of primary care physicians.

Roles and Responsibilities:

•Gathering requirements from business team.

•Onsite - Offshore coordination and managed team of 6 members at offshore and 1 Tester at Onsite.

•Preparation of Test plans, Test approach, Test scenarios, Test scripts.

•Prepared Test Data to support the execution of the test cases.

•Test Management in Mercury Quality Center 10.0.

•The Black Box validation (testing) method is used by selecting valid and invalid input and determines the correct output.

•Facets 4.6 to Facets 5.1 upgrade for the existing and new line of business.

•Database testing.

•Peer meetings and status meetings with Onsite team and offshore team.

Areas and Technology: Manual Testing, Functional Testing, Facets 4.6,Facets 5.1,sybase,Tidal, SQL SERVER 2005, Quality center 10.0,Reflection FTP,MS Excel, MS Word.

Client

Project

Aetna Insurance Company, Blue Bell,PA

BEAR PROJECT and Account Receivables

Role

QA Analyst, Lead

Duration

Jun-2011 to Mar-2012

Description:

Major Insurance Company has partnered with Benefit focus to provide support for its individual member (direct to consumer) business. Specifically, Benefit focus is building a portal to manually enroll a member and support the maintenance of individual members after the initial sale is complete. The complete implementation is being broken down into various projects. The current project related to Individual Member Maintenance (IMM) is Project J, which focuses on letter generation for various events like new enrollment, termination, reinstatement, address change, plan change events.

Roles and Responsibilities:

•Gathering requirements from Benefit focus team.

•Managing onsite team of 2 Testers and 9 at offshore

•Preparation of Test Estimates, Test plans, Test approached Test scenarios, Test scripts.

•Prepared Test Data to support the execution of the test cases.

•The Black Box validation (testing) method is used by selecting valid and invalid input and determines the correct output.

•Performed Web based and GUI testing.

•Performed Soap UI testing with specific web services.

•Peer meetings and stand up meeting with Organization’s team and Benefit focus team.

Areas and Technology: Manual Testing, Functional Testing, Soap UI, XML, SQL SERVER 2005, MS Excel, MS Word.

Client

IMS Health,Plymouth meeting,PA

Project

SYNAPSE RED RELEASE

Role

QA Analyst

Duration

Aug-2010 to May-2011

Description:

Synapse Red Release is order entry based system. This product is used to extract the pharmaceutical related information for projected time period and also applying different filters to the syndicated queries which are extracting the data out of Synapse Query builder process. The extracts of data which comes from synapse process will contain different files and xml's and these xml's will be the input for cube building process. Though this product may be used for different clients, in particular it is used for IMS Health Root Germany.

Roles and Responsibilities:

•Gathering requirements from Business Analysts.

•Preparation of Test Estimates, Test plans, Test approached Test scenarios, Test scripts.

•Test Management in Mercury Quality Center 10.0.

•Prepared Test Data to support the execution of the test cases.

•Performed back end testing by design and executing complex SQL Queries to extract data from different data sources to validate the corresponding reports.

•The Black Box validation (testing) method is used by selecting valid and invalid input and determines the correct output.

•Performed GUI Testing.

•Scheduled meetings with the Developers to discuss the Issues logged in Quality Center 10.0 and updated its status.

Areas and Technology: Manual Testing, Quality Center 10.0, Shell Scripts, XML,SQL SERVER 2005, MS Excel, MS Word.

Client

Hertz, New Jersey

Project

Advantage product 10.3

Role

QA Analyst

Duration

Mar-2010 to Aug-2010

Description:

Advantage.com is car Rental Company owned by organization. They have the same feature of making car reservation, View, modify, cancel a reservation through online check in.In this project they had different versions and enhancements including Credit card details validation for Pre-paid vehicles and included non-prepaid vehicles. Providing discounts and special offers for Gold club members. This application has different sections such as Making reservation, Validating Advertisement promotions, Vehicle upgrade details for the customers who booked similar car and for various point of sales(UK,South Korea, US) with various dialects(English,Spanish,Korean,etc).

Roles and Responsibilities:

•Gathering requirements from Business Analysts.

•Effectively participating in Agile scrum meetings for sprint release.

•Effectively managing the team of 6 at offshore Testers.

•Preparation of Test scenarios, Use cases, Test scripts.

•Implemented QTP 10.0 scripts for regression testing.

•Implemented Agile Methodology and actively participated in SCRUM meetings.

•Defect reports in JIRA.

•Test life cycle management in Quality center 10.0 for Requirement Analysis, Traceability of Requirements. Test case execution status, Maintaining Test cycles.

Areas and Technology: Manual Testing, QTP 10.0,Quality Center 10.0,Jira,Toad 9.0, SQL SERVER 2005, MS Excel, MS Word, VISIO.

Client

IMS Health

Project

RDM

Role

QA Analyst, Lead

Duration

Oct-2009 to Mar-2010

Description:

The system helps the Pharmaceutical companies and the sales person to get statistical information. Relational Data Model (RDM) Version 1.0 is used to extract data from SMI data warehouse. The number of subject areas that are available for extraction from SMI through RDM 1.0 is limited. The proposed RDM Version 2.0 aims to provide accessibility to all the subject areas/ panels available through SMI. The key features of the system are (a) Capability to extract all available subject areas in SMI,(b) Extract multiple subject areas through the same request, (c) Expanded event based request capabilities, (d) Extract and deliver Dimensional data (Relational Data Files), Flat files and Cubes, (e) Provide File express delivery features, (f) Split extracted data across different markets.

Roles and Responsibilities:

•Reviewed Test Strategy based on Functional Requirement Specifications and System Design Specifications prepared by test team.

•Managed the team of 2 testers and 6 offshore Testers.

•Reviewing and approving Test cases based on the technical specifications and business requirements.

•Actively participated in reviews and meetings to evaluate project artifacts which include design documents, project requirements, business specifications and technical specifications.

•Participated in all phases of the SDLC of this project

•Prepared Test Data to support the execution of the test cases.

Areas and Technology: Manual Testing, Quality Center 10.0, Cybermation, Shell Scripts, Abinitio, Oracle, Toad 9.0, SQL SERVER 2005, MS Excel, MS Word, VISIO.

Client

IBM UK Limited,India

Project

MMO2

Role

QA Analyst

Duration

Jul-2006 to Apr-2007

Description:

MmO2 is one of the leading Cell Phone Service Provider in UK. The Companion project aims to enable O2 UK to focus on product innovation and offer market-leading propositions for all customer segments. This requires an architecture model that is flexible, responsive and scalable to meet the business requirements by employing market-leading software packages with powerful out-of-the-box functionalities. The customer care applications manage the workflow for the provisioning process of the services that are offered. The order data is passed on to the Billing and provisioning systems. The Billing system takes care of the credit validation and such things while the Provisioning applications take care of configuring the service on the network.

Roles and Responsibilities:

•Prepared Test plan and Test specifications based on Functional Requirement Specifications and System Design Specifications.

•Developed Test cases based on the technical specifications and business requirements.

•Mentored the offshore team with team of 4 offshore testers.

•Used Mercury Quality Center 8 to write test cases.

•QTP scripts to automate the phone validation module.

•Executed SQL statements to check the database.

•Extensively involved in manual testing of the Application.

•Reported software defects and interacted with the developers to resolve the defects investigated in the application during testing.

•Responsible in Creating & Updating the Documentations related to its Architecture and its Releases.

•Involved in entire testing process including Functional testing, Integration, Regression testing and User acceptance testing.

•Communicated with Client in understanding the requirements and Change request.

•Generated status reports and Bug reports and presented them in weekly status meetings.

Environment: Manual Testing,QTP Scripts, ASP.NET, SQL SERVER 2005, MS Excel, MS Word.

Client

Ford IT Services,India

Project

Timekeeping and work order system

Role

QA Analyst

Duration

Oct-2004 to Oct-2005

Description:

The TIMEKEEPING AND WORK ORDER SYSTEM (TWOS) is an application for reviewing, changing, and creating hourly employee time records and for tracking labour distribution, including work order information. TWOS retains personal and status information about all hourly employees, reducing the need for hard copy files. It maintain hourly employee personal information, absence information, discipline information, overtime equalization, general rate increases, training, medical and restrictions.

Roles and Responsibilities:

•Prepared Test plan and Test specifications based on Functional Requirement Specifications and System Design Specifications.

•Developed Test cases based on the technical specifications and business requirements.

•Followed up with the development team to check with the development status of the project and make changes appropriately to the requirements.

•Extensively involved in manual testing of the Application.

•Prepared and executed test cases in HP Environment and Linux environment.

•Involved in preparation of the Test Data.

• Daily Status meetings with QA Manager. Conducted Test plan Walkthroughs.

•Used Test Director 8.0 as defect tracking management tool.

•Responsible in setting up Defect meeting with the Developers to discuss the Issues logged in Test Director 8.0 and its status.

•Performed the Functional, System, Integration, and performance of the Web application.

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Environment: Manual Testing,Web based testing, QTP,GUI, Test Director 8, SQL SERVER 2005, MS Excel, MS Word,

Client

Cognizant Technology Solutions,India

Project

Pan European Scriptrac

Role

QA Analyst

Duration

Jul-2003 to Oct-2004

Description:

The system helps the Pharmaceutical companies and the sales person to get statistical information. The information is gathered through the questionnaires that are distributed to doctors and nurses. The responses are collected and stored in a text files. Then we perform Quintile calculation on this data to give helpful information to the Pharmaceutical companies. Designing User Interface screens for Master screens and Demography screens. New maintenance screens for Group questions, Sub-group questions and responses have been added. This will maintain a unique ID and respective descriptions for each group question, sub –group question and responses.

Roles and Responsibilities:

•Involved in preparing Test plans and Test cases based on business requirement documents.

•Developed positive and negative test scenarios for Black box and performed Manual Testing.

•Open the Defects using bug tracking tool Test Director 8, and assign them to the development team.

•Performed Regression testing by executing the test scripts.

•Participated in Regression testing, Compatibility testing between versions and Integration testing.

Environment: Manual Testing, GUI, Microsoft Visual Basic 6.0,Test Director 8, SQL SERVER 2000, MS Excel, MS Word

EDUCATIONAL EXPERIENCE

Master of Science, Information Technology

Bachelors of Science, Mathematics

University of Madras

Valliammal college, University of Madras

Matriculation Class XII

Infant Jesus Matriculation Hr. sec School, Chennai

Certification:

ISTQB Certified Tester- Foundation level

PROFESSIONAL EXPERIENCE

SBSA Soft Systems, Inc - May 2013 – till date

Cognizant Technology Solutions - June 2011 – Apr 2013

Zagge inc - Oct 2009 - May 2011

IBM India pvt ltd - July 2006 - April 2007

Ford IT services - Oct 2005 - July 2006

Madras markets - May 2005 - Oct 2005

Cognizant Technology Solutions – July 2003 – Oct 2004.

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