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Customer Service Manager

Goldsboro, NC
April 10, 2016

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Jeffrey Davis

**** **** ********** ****

Knightdale NC


Objective: Successfully utilize my years of management experience to build a team and oversee a dynamic, successful business operation.


• The Flying Shamrock- General Manager-April 2014-January 2016. Oversee operation of entire restaurant daily. Complete all staffing and scheduling duties. Build a successful sales team and accomplish monthly sales goals. Organize events and complete ordering and inventory control duties. Ensure complete customer satisfaction.

• Sparks Ribs and Wings- Front of House Manager. Sept. 2013-April 2014. Oversee all Front of House operations daily. Team building, staffing and scheduling. Coaching Front of House staff in sales and customer service skills. Beer, wine and liquor inventory ordering and control.

• Pizza Village- Assistant Manager/Cook/Server. January 2013-Sept. 2013. Assist in all phases of restaurant operation, including preparation of delicious food, providing excellent customer service and assisting in the supervision of employees.

• Botino’s Pizza- General Manager. January 2012-December 2012. Provide excellent customer service through superior team building skills and excellent organization and culinary development.


East Carolina University-1992-1994. Major-English

North Carolina State University-1998-2002 Major-Public Relations


John Ryan-910-***-**** Kyle Stembridge-919-***-****

Certifications and Skills

• ServeSafe Certified 2014

• Microsoft Office

• RASP-Certified 2014

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