Resume

Sign in

Customer Service Management

Location:
Dallas, TX
Posted:
April 09, 2016

Contact this candidate

Resume:

RENEE PITTS

**** * ******* ** ******, TEXAS, ****7 214-***-**** acuald@r.postjobfree.com

WORK EXPERIENCE

FORTIFIED STUCCO & MASONRY, LLC, DALLAS, TX

Execut ive Assi stant to CEO, May 2013 – Present

Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Compute figures such as balances, totals, or commissions. Receive incoming memos and reports to determine their significance and plan their distribution.

Organize and file corporate documents, records, and reports. Make travel arrangements for executives.

Manage and maintain executives' schedules.

INFINITY STRUCTURES, INC, DALLAS, TX

Execut ive Assi stant t o CEO, Aug 2009 – Apr 2013 Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.

Compute figures such as balances, totals, or commissions. Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance. Monitor inventory levels and requisition or purchase supplies as needed. Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.

Make travel arrangements for executives.

Manage and maintain executives' schedules.

STARCREST REALTY, PLANO, TX

Execut ive Assi stant to VP of Operat ions, Aug 2006 – Jul 2009 Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.

Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.

Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.

Interpret administrative and operating policies and procedures for employees. Set up and oversee administrative policies and procedures for offices or organizations. Manage and maintain executives' schedules.

Make travel arrangements for executives.

Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. Prepare responses to correspondence containing routine inquiries. Provide clerical support to other departments.

Answer phone calls and direct calls to appropriate parties or take messages. Attend meetings to record minutes.

TEXAS INSTRUMENTS, DALLAS, TX

Execut ive Assi stant, Jan 2004 – Jul 2006

Prepare reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.

Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.

Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.

Inform job applicants of their acceptance or rejection of employment. Prepare badges, passes, and identification cards, and perform other security-related duties. Make travel arrangements for executives.

Manage and maintain executives' schedules.

Answer phone calls and direct calls to appropriate parties or take messages. Provide clerical support to other departments.

WALGREENS, FRISCO, TX

SIMS Coordinator / Administrat ive Assi stant, Jan 2002 – Dec 2003 Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.

Take inventory or examine merchandise to identify items to be reordered or replenished. Receive, open, unpack and issue sales floor merchandise. Compare merchandise invoices to items actually received to ensure that shipments are correct.

Stock shelves, racks, cases, bins, and tables with new or t ransferred merchandise. Requisition and store shipping materials and supplies to maintain inventory of stock. EDUCATION

ALIEF HASTINGS HIGH SCHOOL, HOUSTON, TX

High School Diploma, Dec 1998

TECHSKILLS, DALLAS, TX

Medical Transcription Certificate, Aug 2005-Feb 2007 ADDITIONAL SKILLS

15 years administrative experience, half of which was at an Executive Level 7 years management experience

6 years accounting experience with use of QuickBooks Type 60 wpm

Knowledge of multiple software applications, including but not limited to: MS Office Suite

(Word, Excel, Outlook, Power Point, Access), Adobe, PeopleSoft, NTREIS, QuickBooks, Focus, Aloha, Internet Explorer, Google, Facebook, Instagram, Twitter, Linked In Former Texas Notary, renewable at any time



Contact this candidate