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Assistant Service

Chicago, IL
April 09, 2016

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Ryan Paul Hohensee

**** ********** ***** *******, ** 14580 585-***-**** hohensee/82/517/25b


St. John Fisher College, Rochester, NY Graduation Date: December 2015 School of Business, A ACSB accredited

Bachelor of Science in Management, Minor in International Studies GPA: 3.5

Awards: Founder’s Scholar, Dean’s list (4 semesters) RELEVANT EXPERIENCE

St. John Fisher College, R ochester, NY

Fisher CRU President – R eligious Organization January 2013 – December 2015

● Analyzed current budget before meeting to make sure that our organization was adequately using our given funds while remaining within SGA Finance guidelines. Lead weekly leadership meetings of 10 individuals to engage in personal growth and discuss programs and decisions to aid in furthering Cru’s mission of “Providing a caring community passionate about connecting people to Jesus Christ”

● Engaged in bi weekly student government association meetings to receive updates and other club guidelines to make sure our organization adhered to all SJFC policies and procedures

● Traveled to East Asia with a Cru vision trip, developing an appreciation of East Asian culture and lifestyles

● Planned and oversaw the reservation of campus space and implementation of events St. John Fisher College, R ochester, NY

Office of Residential Life R esident Assistant , R esident Assistant Mentor September 2013 – December 2015

● Provided student support including community programming, policy enforcement, conflict resolution and mediation for a residential community of up to 75 students to assist students in developing life skills

● Assisted in conflict mediation, and assured timely follow ups to ensure conflict was resolved

● Supported the Residence Director and staff members after unexpected staffing changes

● Budgeted, organized, and implemented a wide variety of community building programs that focused on diversity, leadership, and personal development

● Maintained a safe a clean residence hall standard, by quickly addressing maintenance and cleanliness issues

First Niagara Bank, W ebster, NY June 2014 – August 2014 Intern Teller

● Developed and facilitated positive relationships with customers and other staff

● Processed transactions from customers including deposits, withdrawals, and loan payments with accuracy

● Provided support and information to the sales team regarding customer’s current accounts in order to refer them to appropriate growth opportunities

● Performed end of day procedures to secure currency and information Excellus Blue Cross Blue Shield, Rochester, NY June 2015 – August 2015 Medicare Operations Intern

● One of 70 interns accepted out of 4,000 applicants for the accelerated summer internship program

● Reviewed and updated initial versions of Medicare EOC(Evidence of Coverage) and ANOC (Annual Notice of Change) spreadsheets for upcoming Plan/Product year work efforts

● Following CMS guidelines and validated that Medical Benefit Grids and Medicare Crosswalk tables were updated accurately for 2016

● Engaged with a variety of individuals outside of my department to gain new knowledge and advice

● Gained a basic understanding of Trizetto Software as well as intermediate understanding of Wiki Pages and the creation and editing of pages


OMNI Securities Inc, R ochester, NY September 2015 – December 2015 Entrepreneur and Marketing Intern

● Analyzed the target market and potential competitors in the area of home and business security solutions

● Designed new social media pieces for the blog and website in order to direct consumer traffic

● Tailored new digital marketing pieces to help fit with the new brand, and create a better experience for the consumer

Barnes and Noble on Campus Bookstore , Rochester, NY Summer 2013 – December 2015 Cashier

● Addressed customer’s needs and accurately computed cash and credit transactions

● Ensured general store organization by filling book orders

● Gained cash handling experience, as well as communication skills ADDITIONAL EXPERIENCE

St. John Fisher College, R ochester, NY

National Residence Hall Honorary Member May 2015 – December 2015

● Recognized as the top 1% of leaders on campus for service to the residential hall community

● Attended NRHH chapter meetings to discuss organizational goals as well as plan service projects

● Identified individuals within the residential hall community that went above and beyond in service to the community, and provided them with recognition for their contribution Resident Student Organization – VP of Internal Affairs January 2014 – March 2014

● Designed and implemented leadership workshops for members of the general council

● Collaborated with other members of the executive board to implement programs and address student concerns

● Motivated members of the group through a series of self discovery activities that will help members learn more about themselves and the organization

Events and Conferencing Department Intern – Buffalo Bills Training Camp June 2013 – August 2013

● Demonstrated team building and cooperation by working with a staff of 50 members and seven other interns to manage practice and cleanup

● Created and maintained a positive environment for fans

● Organized building lines for players, staff, and other interns with guidance Athletics Department Student Manager – Women’s Basketball September 2013 – December 2015

● Prepared and Controlled the clock throughout practice to insure effective time use

● Monitored and communicated statistics to coaches throughout practice and games COMPUTER SKILLS

Intermediate skills in Microsoft Word, PowerPoint, Excel, Access, Outlook Basic understanding of Trizetto Facet software

Basic skills in creating and editing Wiki pages

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