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Customer service, sales, logistics.

New York, NY
April 09, 2016

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Chareise Valentine

Queens, NY - 347-***-****


Relief Manager

Public Storage - Long Island City, NY - 2014 to Present Responsibilities

To assist customers with renting storage units. Answer all questions and concerns about their rent or any other concerns. Make sure customers commit to the agreement on their lease. Take and process all payments. Make courtesy calls to remind customers of there bills to avoid auctions. Make sure the building is kept clean and all 1,088 units are properly secure.


I helped many customers with renting storage, downsizing units or vacating units. I have been able to help customers when they where financially unstable and get them on the right track with paying the bills and not loosing there items in a public auction. I have helped customers solve issues especially with first time storage rentals and moving around.

Skills Used

Being able to multitask with numerous customers. A strong team player as well as a leader. Being able to come up with solutions to customers issues.helping other employees out when they could not solve a issue with a customer or in general.

Over Night logistics

Target - Brooklyn, NY - 2007 to Present


Unload trailers, scan product to push to the sales floor for replenish. Locate items for guest. Replenish sales floor so product can be sold next day. Onload and offload freight elevators. Use hand jacks and power jacks when needed to move cartons. Assist in Backroom locations. Help customers with any questions or concerns when looking for an item. Build up displays (merchandise) for holiday or sale items. Accomplishments

Built strong multitask skills . I am able to work with a team either really large groups or small groups. Able to help team members when they may be falling behind,or just need assistance. Able to perform task in a timely manner. Able to work alone no matter the work load. Able to train other team members in the logistics process. Skills Used

Demonstrated strong communication skills. Able to follow through with any task given to me. Able to multitask. Able to lead a team when need be. Able to use and became certified in all machinery used in over night on load off load logistics.

Food preparation

Burger Brothers - 2006 to 2007

Shift Supervisor

Allied Security / Professional Security - 2002 to 2005 EDUCATION

Thomas Edison Tec&Voc H. S.


Medical Assistant

March 2006 to Present


The Leukemia and Lymphoma society.

2010 to Present

Particapate in volunteer events to raise awareness for the illness that took the life of my fiance and mother in- law. Also volunteer at childrens hospitals through my job (target).

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