SIVANESAN S/O MALAYALAM
Address: No *** Blok A Tkt 3, Taman Desaria 1, Jln Pjs 5/11,
***** ******** ****, ******** ***** Ehsan
H/Phone no: 014-******* Email: acua1j@r.postjobfree.com
Marital Status : SINGLE
Date of Birth : 8 DECEMBER 1989 Health : GOOD
Gender : MALE Height : 172cm
Religion : HINDU Weight : 83kg
Race : INDIA Nationality : MALAYSIAN
PERSONAL INFORMATION
CAREER OBJECTIVE
Expect to begin an experienced level position in banking sector and gain experience in the functions of administration, employment, department activities, training programs and organization’s performance management. And also utilize my communication, interpersonal, organizational and customer service skills, in order to increase productivity within an organization.
To obtain a full time position in a banking sector that offers a professional working environment and enables me to grow while meeting the organizations and national goals.
EDUCATIONS & QUALIFICATIONS
Year Institution
2009-2012 : Universiti Utara Malaysia, Sintok, Kedah
Bachelor Degree of Business Administration (Hons)
GPA: 3.7
CGPA: 2.99
2007-2008 : Pre-University (Sekolah Menengah Kebangsaan La Salle P.J)
Sijil Tinggi Persekolahan Malaysia (STPM)
1A, 2B,1C
CGPA 3.1
2005-2006 : High Secondary School (Sekolah Menengah Kebangsaan La Salle P.J)
Sijil Pelajaran Malaysia (SPM)
4B,3C,
2002-2004 : Secondary School (Sekolah Menengah Kebangsaan La Salle P.J)
Penilaian Menengah Rendah (PMR)
1A,6B,1C
ADVANTAGES
The best student in business studies (Pengajian Perniagaan) at Pre-University.
Able to work in-group and handle conflict and problems independent and capable of handling task.
Capable to become a good team leader and perform well.
Able to work individually as well as in a team.
Fast learner.
LANGUAGE PROFICIENCY
Reading Writing Speaking
English : Excellent Excellent Excellent
Malay : Excellent Excellent Excellent
Tamil : Excellent Excellent Excellent
COMPUTER SKILLS
Knowledge of application software such as: Microsoft – Word, Excel, Power Point, Access, Information Technology, and Internet, Format PC, Software updates.
Internet
Microsoft Office Excel
Microsoft Office Word
Microsoft Office Power Point
Adobe Photoshop
CO-CURICULAR ACTIVITIES
Project Director Pesta Muhibah(UUM)
Asst. Project Director Hope Day (UUM)
Treasurer of Silambam Society (UUM)
Representative of Form Six Club(Kelab Tingkatan 6)
Representative of Economy and Consumer Club (Form 6)
Member of Football Club
Representative of scout society
Sports Team Leader
President of Tamil Language Society
Vice President of Prefect Sports Club ( MSSM Level)
INTEREST AND ACTIVITIES
Surf Internet
Playing Football/Futsal
Reading Novels
Watching Cartoons
WORKING EXPERIENCE
2012: Royal Customs Department of Malaysia (Internship)
- Paper works; do filing, faxing the documents, photocopy.
- Application form for the disposal of files, Reference on purchase order form include supplier or non-consulting services agreement.
2013: TGV Cinemas KLCC(Supervisor)
- Assist in the management of the outcomes of monthly Customer Reviews, linking these to changes in procedure and team training.
- Ensure the use of current Standard Operation Procedures by all team members within the department.
-Handle daily operation and maintain staffs
-Handle cash, be familiar with credit/debit card procedures, and be responsible for large sums of money at times
2013: Customer Care Executive(Maxis)
-Maintain an accurate and current database
-Customer Contact
-Effectively communicate with clients via telephone communication
-Develop and maintain relationships which benefit client
-Feedback/ comments relating to product content and pricing as well as companies performance
-Enquiry Handling
-Take accurate enquiry details from client
-Internal Communications Skills
-Maintain a current and accurate knowledge
-Maintain accurate records of all contacts with clients
-Represent company in a professional manner at all times
-Undertake all responsibilities with reference to procedures
2014: Standard Chartered Bank (Customer Due Diligence Analyst – Review Task Force)
-Maintain an accurate and current database
-Customer Due Diligence analysis and risk level determination
-Clients' information and documentation gathering
-Conduct Source of Wealth (sow), Source of Fund (sof) and transaction activity reviews where judgment is
required
-Reporting unusual client activities which might relate to money laundering or terrorist financing
-Conduct commercial reviews on FCCRAM High Risk/PEP/SCC clients to ensure the cost of
Enhanced Due Diligence (EDD) is justified
-Applying and imparting knowledge of money laundering processes
2015 - Current: Citigroup Transaction Services (Assistant Manager - Anti-Money Laundering (AML) Operations Analyst
-Investigate and assess alerts relating to potential money laundering risks in the organization
-Monitoring of corporate and/or retail banking client transactions to detect any suspicions of money laundering or terrorist financing activity
-Decision making on when to case escalation or closure
-Ensure efficient identification and monitoring of activities and transactions considered suspicious
-Ensure timely and efficient reporting of transactions considered suspicious
-Daily assessment of SWIFT and AML reports relating to potential suspicious activity
-Stay current with money laundering and terrorist financing behaviors, issues, policies, regulations, criminal typologies, industry best practices, and developing trends
-Help in identifying potential weaknesses in processes
-Act as a subject matter expert to employees, providing guidance on what actions to take in dealing with high risk accounts
-Conduct proper investigation of money laundering alerts or transactions considered suspicious
-Help with AML compliance training on how to identify and report suspicious transactions
-Collect documentary proof and build and maintain case files for transactions deemed suspicious
-Ensure proper record-keeping of data collected and analyzed
REFERENCES
MR.Saravanan
Global Vision Research
E-03A-02, 1st Floor,
Block E,Plaza Glomac
JalanSS7/19,
Kelana Jaya,47301 Petaling Jaya
H.P: 012-*******
MR.Faizal
Manager
TGV Cinemas KLCC
Level 3 Suria KLCC
50088, Kuala Lumpur
H.P: 012-*******
MR.Trevor Kelly Stephen
Senior Executive
Maxis Mobile services
Menara Sunway Annexe
Bandar Sunway
H.P: 017-*******
MS.Daarshanaa Kurup
KYC Checker
Standard Chartered Bank
No 18 Jln SS21/39
47400 Petaling Jaya
Selangor Darul Ehsan
H.P: 012-*******
MS.Lailatul Azrena
Manager
KL AML HUB
CTSM, Level 6, Capsquare Tower II
Jalan Munshi Abdullah
50100 Kuala Lumpur, Malaysia
H.P: 012-*******