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Microsoft Office

Petaling Jaya, Selangor, Malaysia
500 per week
April 11, 2016

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Address: No *** Blok A Tkt 3, Taman Desaria 1, Jln Pjs 5/11,

***** ******** ****, ******** ***** Ehsan

H/Phone no: 014-******* Email:

Marital Status : SINGLE

Date of Birth : 8 DECEMBER 1989 Health : GOOD

Gender : MALE Height : 172cm

Religion : HINDU Weight : 83kg

Race : INDIA Nationality : MALAYSIAN



Expect to begin an experienced level position in banking sector and gain experience in the functions of administration, employment, department activities, training programs and organization’s performance management. And also utilize my communication, interpersonal, organizational and customer service skills, in order to increase productivity within an organization.

To obtain a full time position in a banking sector that offers a professional working environment and enables me to grow while meeting the organizations and national goals.


Year Institution

2009-2012 : Universiti Utara Malaysia, Sintok, Kedah

Bachelor Degree of Business Administration (Hons)

GPA: 3.7

CGPA: 2.99

2007-2008 : Pre-University (Sekolah Menengah Kebangsaan La Salle P.J)

Sijil Tinggi Persekolahan Malaysia (STPM)

1A, 2B,1C

CGPA 3.1

2005-2006 : High Secondary School (Sekolah Menengah Kebangsaan La Salle P.J)

Sijil Pelajaran Malaysia (SPM)


2002-2004 : Secondary School (Sekolah Menengah Kebangsaan La Salle P.J)

Penilaian Menengah Rendah (PMR)



The best student in business studies (Pengajian Perniagaan) at Pre-University.

Able to work in-group and handle conflict and problems independent and capable of handling task.

Capable to become a good team leader and perform well.

Able to work individually as well as in a team.

Fast learner.


Reading Writing Speaking

English : Excellent Excellent Excellent

Malay : Excellent Excellent Excellent

Tamil : Excellent Excellent Excellent


Knowledge of application software such as: Microsoft – Word, Excel, Power Point, Access, Information Technology, and Internet, Format PC, Software updates.


Microsoft Office Excel

Microsoft Office Word

Microsoft Office Power Point

Adobe Photoshop


Project Director Pesta Muhibah(UUM)

Asst. Project Director Hope Day (UUM)

Treasurer of Silambam Society (UUM)

Representative of Form Six Club(Kelab Tingkatan 6)

Representative of Economy and Consumer Club (Form 6)

Member of Football Club

Representative of scout society

Sports Team Leader

President of Tamil Language Society

Vice President of Prefect Sports Club ( MSSM Level)


Surf Internet

Playing Football/Futsal

Reading Novels

Watching Cartoons


2012: Royal Customs Department of Malaysia (Internship)

- Paper works; do filing, faxing the documents, photocopy.

- Application form for the disposal of files, Reference on purchase order form include supplier or non-consulting services agreement.

2013: TGV Cinemas KLCC(Supervisor)

- Assist in the management of the outcomes of monthly Customer Reviews, linking these to changes in procedure and team training.

- Ensure the use of current Standard Operation Procedures by all team members within the department.

-Handle daily operation and maintain staffs

-Handle cash, be familiar with credit/debit card procedures, and be responsible for large sums of money at times

2013: Customer Care Executive(Maxis)

-Maintain an accurate and current database

-Customer Contact

-Effectively communicate with clients via telephone communication

-Develop and maintain relationships which benefit client

-Feedback/ comments relating to product content and pricing as well as companies performance

-Enquiry Handling

-Take accurate enquiry details from client

-Internal Communications Skills

-Maintain a current and accurate knowledge

-Maintain accurate records of all contacts with clients

-Represent company in a professional manner at all times

-Undertake all responsibilities with reference to procedures

2014: Standard Chartered Bank (Customer Due Diligence Analyst – Review Task Force)

-Maintain an accurate and current database

-Customer Due Diligence analysis and risk level determination

-Clients' information and documentation gathering

-Conduct Source of Wealth (sow), Source of Fund (sof) and transaction activity reviews where judgment is


-Reporting unusual client activities which might relate to money laundering or terrorist financing

-Conduct commercial reviews on FCCRAM High Risk/PEP/SCC clients to ensure the cost of

Enhanced Due Diligence (EDD) is justified

-Applying and imparting knowledge of money laundering processes

2015 - Current: Citigroup Transaction Services (Assistant Manager - Anti-Money Laundering (AML) Operations Analyst

-Investigate and assess alerts relating to potential money laundering risks in the organization

-Monitoring of corporate and/or retail banking client transactions to detect any suspicions of money laundering or terrorist financing activity

-Decision making on when to case escalation or closure

-Ensure efficient identification and monitoring of activities and transactions considered suspicious

-Ensure timely and efficient reporting of transactions considered suspicious

-Daily assessment of SWIFT and AML reports relating to potential suspicious activity

-Stay current with money laundering and terrorist financing behaviors, issues, policies, regulations, criminal typologies, industry best practices, and developing trends

-Help in identifying potential weaknesses in processes

-Act as a subject matter expert to employees, providing guidance on what actions to take in dealing with high risk accounts

-Conduct proper investigation of money laundering alerts or transactions considered suspicious

-Help with AML compliance training on how to identify and report suspicious transactions

-Collect documentary proof and build and maintain case files for transactions deemed suspicious

-Ensure proper record-keeping of data collected and analyzed



Global Vision Research

E-03A-02, 1st Floor,

Block E,Plaza Glomac


Kelana Jaya,47301 Petaling Jaya

H.P: 012-*******



TGV Cinemas KLCC

Level 3 Suria KLCC

50088, Kuala Lumpur

H.P: 012-*******

MR.Trevor Kelly Stephen

Senior Executive

Maxis Mobile services

Menara Sunway Annexe

Bandar Sunway

H.P: 017-*******

MS.Daarshanaa Kurup

KYC Checker

Standard Chartered Bank

No 18 Jln SS21/39

47400 Petaling Jaya

Selangor Darul Ehsan

H.P: 012-*******

MS.Lailatul Azrena



CTSM, Level 6, Capsquare Tower II

Jalan Munshi Abdullah

50100 Kuala Lumpur, Malaysia

H.P: 012-*******

Contact this candidate