Dee Hazen
**** ****** **** ***. ***-*** Sacramento, CA 95758 503-***-**** ***.*.*****@*****.***
Sales Director
Creating business directives and sales processes that add to bottom line profitability
Top performing sales executive with over 20 years’ experience building high-value relationships with C suite executives, diagnosing needs and tailoring relevant and timely communications that lead to opportunity for growth while ensuring client loyalty and success.
End-to-End Solution Selling Revenue and Goal Attainment Team Training and Mentoring Contract and Price Negotiation Market Research and Analysis Budget and Forecasting Global Expansion Problem Solving and Analytical Skills Software as a Service (SaaS) Territory Process Development ROI and Value Proposition CRM and Desktop Automation Tools
Professional Synopsis
First Data Corporation, Omaha NE – Sacramento & Los Angeles, CA 2015 – (present)
Senior Account / Relationship Director
Manage intricacies of a geographically diverse portfolio of mid-tier retail and commercial banking, credit and debit processing clients, demonstrating innovative cloud-based technologies that drive customer/member interaction, promotes competitive advantages, strategically grows business while balancing acquisition with retention costs.
Own client relationships connecting Financial Institutions to their member/customers through digital, mobile and on-line SaaS banking solutions that offer real-time account information, fraud prevention, technological convenience and security.
Align and leverage product managers, solutions consultants, SME and other support teams to persuasively position communications, maintaining and directing follow-up details that enable clients to make informed decisions.
Consistently achieved 100% quarterly revenue attainment, exceeding $3 million annual goal target.
Maintain 100% client retention and profitability rates.
Propose, debate, negotiate complex terms, execute all contract modifications and extensions.
Recognized by management for above goal sales activity and achievement.
Awarded expanded territory and larger account base of clients.
Maintained closing ratio exceeding 75%.
EROAD Inc., Auckland New Zealand - Sacramento, CA 2014-2015
Senior Sales Director (Contract Assignment)
Systematized the global expansion in the U.S. breaking ground and establishing a new market in California, creating a actionable and scalable territory plan as the methodology and framework used by remote sales personnel to further expand into other States and markets.
Conducted informative on-site demonstrations of functional hardware and cloud-based web application to preview advanced reporting capabilities demonstrating real-time vehicle location and speed, ease and accuracy of driver logs and hours of service, vehicle maintenance and scheduling, operating and idle-time fuel consumption calculations, necessary to file various State and Federal regulatory and fuel-tax reports.
EROAD is the first provider in the U.S. to offer motor carriers a consolidated GPS hardware device and SaaS platform to manage critical real-time vehicle information and securely remit weight-mile tax payments.
Identify, qualify and prioritize prospects that lead to initiating sales in California.
Initiate systematic and scalable sales process for US market expansion.
Analyze prospective client technical capabilities, review and detail install and implementation requirements and timelines.
Create opportunity, account and relationship plan incorporating them into pipeline development strategies.
Dee Hazen Resume Page Two 503-***-****
Professional Synopsis (continued)
Mobidia Technology, Inc., Vancouver British Columbia – Tri Cities, WA 2014
National Sales Director (Contract Assignment)
Identify new market segments and target audiences calling on mobile app developers, building relationships with product owners and app development teams within Banking, Travel, Advertising, Gaming and Entertainment industries. Position value of data from in-app activity of nearly 2 million opt-in users worldwide.
Conduct customized web and live meetings demonstrations using Tableau as a visual dashboard to present complex active user data detailing demographic information, app installs by OS platform and device type.
Evangelize raw application data detailing new, active and inactive user downloads and time-in-app usage trends to optimize user experience and grow market share.
Strategically prospect new markets, deliver customized web-presentations, position data-driven insights as business and competitive intelligence highlighting peer group benchmarking analysis.
Experian plc, USA and Australia 2006 – 2014
Senior Account Director, Experian Australia PTY, Melbourne VIC AU (2013 – 2014)
Develop and execute initiatives designed to define territory sales plans, assessing markets and creating strategies for launch of Experian Australian Credit Bureau.
Contributed sharp analytical abilities toward evaluating competition and market trends using social media platforms, trade shows, industry and association publications, financial newsletters, and key regulatory announcements.
Identified and qualified key executives of mid-tier finance organizations throughout Victoria, South Australia, Western Australia, and Tasmania, conducting on-site sales presentations demonstrating and evangelizing the value and benefit of positive credit data to reduce risk.
Skillfully negotiated and closed new accounts within Automotive, Asset Finance, Banking, Credit Unions, Energy and Utility sectors.
Lead adoption rate of SaaS applications targeting third-party loan origination providers, to effectively market and launch Experian ‘decision-as-a-service’ solution.
Recognized as 1st salesperson in Australia to generate billed revenue across all lines of business.
Set milestones for revenue targets, and negotiated first revenue generating account for Credit Services.
Added 7 key financial service logos.
Organized and partnered with internal stakeholders to promote and cross-sell Marketing Services, Decision Analytics and Credit Services.
Senior Account Executive, Experian US PLC, Costa Mesa, CA - Portland, OR (2006 – 2013)
Converted all regional accounts from indirect ‘affiliate’ relationships to Experian direct sales clients, establish and cultivate relationships calling on senior executives and decision makers within Banking, Asset Finance, Mortgage Lending and Credit Union industries providing customers with direct access to expanded products, solutions and customer support.
Strategically steered business development and expansion opportunities utilizing existing client contacts to drive cross business channel integration.
Systematically and methodically grew annual revenues from $1 million to over $1.5 million – twice.
Facilitated both 1:1 and group meetings targeting C level financial executives analyzing consumer credit data and trends with market and consumer behavioral changes to create tiered pricing structures for Prime, near-Prime and sub-Prime lending while optimizing the financial institutions Return on Assets.
Presented complex data analytics to Finance and Risk officers detailing risk and behavior anomalies to minimize credit risk, optimize customer/member interaction and maintain customer/member longevity and loyalty.
Authored market analysis identifying new line of business targeting over 2,000 Mortgage Service prospects nationwide.
Consistently exceeded revenue targets 5 consecutive years, growing top-line Year-over-Year revenues by over 150%.
Identified and secured 15+ new accounts, generating $500,000+ in annual revenue.
Achieved a consistent closing ratio of 72% and maintained 100% Year over Year client retention rate.
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Professional Synopsis (continued)
Axium, Beaverton, OR 2005 – 2006
Regional Account Manager
Understand the business challenges of professional service firms, foster collaborative relationships with internal and external team members to present compelling communications and engage clients and prospects in discussions that solve the complexity of managing large and often times complex projects that require precise calculation and measurement of time and materials, personnel and overhead.
Drove revenue growth by generating new business, converting high-value Architect and Engineering clients from a legacy enterprise solution to a hosted, cost effective, efficient, cloud-based Accounting and Project Management solution capable of sharing critical information and details throughout the firm for optimum project visibility.
Promote live-meeting and web demonstration previews targeting Principals, CFO’s and Project Managers detailing the robust functionality of a single-solution platform.
Ranked as #1 Sales Executive in the company by increasing revenue 15% month over month.
Set sales record for single highest revenue contract exceeding $100,000 incremental revenue.
Early Career
Staff/Senior Staff Accountant
Performed audit and tax work specializing in mechanical engineers and construction, prepared Compiled and Reviewed financial statements, percentage of completion and job costing reports.
Financial Sales Manager
Obtained State and Federal securities and investment licenses, designed executive compensation, retirement and employee benefit plans.
Corporate Sales Trainer
Lead national training efforts for B2B e-commerce trade and barter exchange. Conducted live on-site training sessions educating over 100 existing barter/trade-exchange brokers how to list and sell products and services via the web.
Wholesale Lender Sales Manager
Represented mid-west Bank expanding wholesale lending activities throughout the west coast. Opened branch offices in Portland Oregon and Spokane Washington, establishing network of over 30 mortgage broker relationships, focused on prime and near-prime mortgage lending products.
Education & Professional Development
Bachelors of Science in Accounting Portland State University
Masters of Science in Accounting Martin J. Whitman School of Management, Syracuse University 2016-2017
Corporate Trainer
National Corporate Trainer – Bigvine “Successful eCommerce using Trade & Online Barter”
Art of Barter, Chicago, IL Dallas Barter Exchange, Dallas, TX Barter Consultants International, Atlanta, GA
Industry Subject Matter Expert & Public Speaker
Credit Association of the Pacific Northwest Oregon, Idaho & Montana Credit Union Forums
Experian – “Understanding Your Credit Profile Report” on Drive-Time radio, Medford, Oregon