Dwayne Richardson
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To whom this may concern,
My name is Dwayne Richardson and I’m applying for this job simply because of my love for strong customer relation skills. I have extensive knowledge in customer service, and my love for researching and applying new ways to interact with others would make me an asset in the sales field. I am always looking to enhance my skills, and take particular interest in assisting customers with their product goals. I desire to work with a company where I can grow as a professional, and where I can make significant contributions to the company, and assist it with meeting and exceeding its goals. Thank you for your time and consideration.
Sincerely yours,
Dwayne Richardson
DWAYNE RICHARDSON
700 Morris Avenue, Bronx, New York, 10451 Home: 917-***-*****Cell: 347-***-****
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CUSTOMER SERVICE PROFESSIONAL
●Cashier and Customer Service Specialist in retail and sales
●More than 10 years experience in account maintenance, problem-solving, troubleshooting, and technical support
●Excellent knowledge of Microsoft Office Applications and proficient in P.O.S. systems.
●Ability to learn new technology, operating systems and repair electronic equipment.
●Management experience, a team player, acknowledged as “Total Quality Customer Service Professional.”
●Excellent interpersonal communications and ability to work with diverse populations.
RELEVANT EMPLOYMENT HISTORY
Diamond Wireless Pelham Manor, NY 801-***-****
Technician Advisor 03/2014 08/2014
Cambridge Security New York, NY 212-***-****
Security Services 04/2012 12/2013
Planned Lifestyle Brooklyn, NY 917-***-****
Concierge 01/2011 06/2011
Inspiration Clothing Brooklyn, NY 347-***-****
Sales Representative 09/2008 – 04/2009
Blockbuster Videos Brooklyn, NY 303-***-****
Rental Associate 04/2007 07/2008
Echo Electronics Brooklyn, NY Out of business
Sales Representative 03/2006 05/2007
McDonald’s Restaurant Brooklyn, NY 718-***-****
Cashier Associate 06/2002 11/2004
EDUCATION & CERTIFICATIONS
High school equivalence Bronx, NY
High School Diploma, 2015
MCNY (Metropolitan College of New York) Bronx, NY
Bachelor in Business Management, present 2017
Reference sheet
Latressa franks
Occupation: Student at MCNY
Relationship: Wife
How long known: 14 years
Contact (347-***-*****
Kevin Beckford
Occupation: Employed at K.F.C
Relationship: friend/workmate
How long known: 10 years
Contact 917-***-****
James Karmee
Occupation: Manager
Relationship: Supervisor/Mentor
How long known: 14 years
Contact 917-***-****
Jamar Chase
Occupation: sales associate
Relationship: Friend
How long known: 12 years
Contact 347-***-****
Francilia Wilkin
Occupation: Business consulting
Relationship: Cousin
How long known: 25+ years
Contact 401-***-****
Rhonda Franks
Occupation: Sales associate\Event planner
Relationship: Sister
How long known: 10 years
Contact 347-***-****