ERP Consultant, ERP Project Management
Resume:
Tatenda Delroy Mhlanga
**** ********* ****, *******, ******, Zimbabwe
Telephone:
Email:
**************@*****.**.**
Skype:
tatenda_mhlanga
LinkedIn:
https://zw.linkedin.com/in/tatenda-mhlanga-pmp-b2b67228
Professional Profile
A multi skilled, adaptable and technically-minded PMP-qualified IT professional with a successful background in the planning and management of entire project lifecycles; delivering multiple / complex ERP implementation projects within set timeframes, budgets and to a high quality standard. Has a proven track record within retail, manufacturing, mining, distribution and service industries, displaying strong business and commercial acumen. Works well autonomously with a high level of self responsibility and plays an instrumental role within a successful and productive multi disciplinary team. A capable leader responsible for motivating and training individuals to achieve their own potential and to make a significant contribution to the full delivery of common and cohesive goals. Possesses exceptional problem resolution, organisation, time management, planning and interpersonal skills, utilising superb communicative abilities to build, develop and maintain beneficial relationships at all levels, including stakeholder.
Objective
Looking to secure a challenging and rewarding new consulting role for tier one or upper tier two ERP systems, where skills, knowledge and expertise gained throughout successful career to date can be applied and further development achieved on a professional platform.
Key Areas of Expertise
Sage ERP Evolution
Sage Pastel Partner
Computer Programming: VB.Net
Microsoft Excel
Sage Alchemex
Microsoft SQL
Project Lifecycle
Project Delivery
Business Requirements
Functional Specifications
Implementation Plans
Unified Modeling Language (UML)
Business Modeling
Project Governance
Case Documentation
Technical
Career Summary
Aug 2015 – to date
SAGE EVOLUTION LEAD TECHNICAL CONSULTANT, Chips Enterprise Solutions
Undertaking a multi skilled role with a variety of duties and responsibilities, including testing and approving new versions of Sage Evolution and maintaining associated product knowledge base
Carried out post implementation audit for completed projects and provided developers with requirements documentation for 3rd party software integration to Sage Evolution
Sharing knowledge and best practice when providing high quality training to consultants on multiple technical issues
Personally responsible for the provision of support to clients on an ongoing basis through a variety of medium, including telephone, email and face-to-face
Maintained the internal test environment and tested bug fixes in new versions
Developed proof of concepts in collaboration with members of the sales team during the pre sales phase
Jan 2011 – Aug 2015
SAGE EVOLUTION CONSULTANT, Chips Enterprise Solutions
Certified LU2 Product Consultant responsible for the entire project lifecycle process when implementing new evolution projects through the utilisation of associate methodology; EVO1 to EVO37
Prepared projects, dealt with the scoping and analysis, design and build and final preparation prior to go-live and provision of ongoing support
Certified LU5 & LU6 Pre-sales Consultant responsible for the creation of awareness, and promotion, of company products
Liaised with potential customers to gather information and determine needs and specifications to see if the same can ultimately be delivered through the proposal of tailored sales packages
Provided first line telephone support, personal product demonstration and onsite audits of potential customer’s current solutions
Nov 2009 – Dec 2010
SAGE PARTNER CONSULTANT, Chips Enterprise Solutions
Responsible for the set up and preparation of management accounts for four medium sized companies and for the processing of opening balances for new clients
Effective in the handling of arising client queries or concerns over the telephone or via email. Ensured the efficient transfer of knowledge when providing solutions
Dealt with the implementation, support and data fixing of all pastel products in addition to working on the import of master files into database
Assisted clients with system interface to own software and the change over from manual systems to computerised accounting software
Additionally responsible for writing a variety of different reports
Professional Development
Project Management Professional (PMP)
Sage Evolution ERP – Certified to LU6
Sage Pastel Partner Accounting Software – Certified to V14
Education
BSc (Hons)
Computer Science (Midlands State University) 2009
2 A Levels
Mathematics & Computing
11 GCSEs
Including Mathematics & English
Personal Details
Languages:
English and Shona
Interests:
Travelling, watching soccer, fishing
References are available on request
Contact this candidate