Customer Service Manager
Resume:
Alison G. Smith
Lehigh Acres, Florida 33972
Email: *************@*****.***
OBJECTIVE:
I would love to obtain a position to grow with your company!
PROFESSIONAL SKILLS:
Preventative Fitness
Muscular Fitness
Aerobic Fitness
Computer or Basic Microsoft Skills
Customer Service
Management Solutions
System Reports
Scheduling
Payroll Processing
Inventory
Submitting Utilization for Insurance
EDUCATION:
Heritage Institute, Fort Myers, FL August 2009 – November 2010
Occupational Associate of Science – Personal Trainer- 18 months
High Tech Central, Fort Myers, FL January2001 - June 2001
Full Specialist License-Nail Technician 600 hours, Esthetician 600 hours
Lehigh Senior High School, Lehigh Acres, FL August 1998 – June 2001
High School Diploma - 4 years
EXPERIENCE:
World Gym, Lehigh Acres November 2010 - Current
Personal Training for 3 years as well as Teaching Group Fitness classes.
Became Assistant Manager in 2013 and in 2015 became General Manager.
Duties include setting Employee schedules, Payroll processing, HR relations, Inventory, submitting Member Utilization to our Fitness Portals as well as experience in Twin Oaks and Club Systems reports. Customer Services include signing members up for service, collecting payments and all financial and verbal disputes.
All about Tranquility Day Spa, Lehigh Acres, FL April2012- December 2014
As Owner, duties included setting client appointments, inventory, cashing out customers, paying bills and vendors, advertising.
As a licensed nail tech and esthetician duties included performing nail enhancements as well as skin care and waxing.
A Bella Soul Day Spa, Lehigh Acres, FL September 2006 – January 2012
Nail technician includes performing nail enhancements.
Esthetician includes Rejuvenating the skin.
First Impression Hair & Nail, Lehigh Acres, FL July 2001 – September 2006
Nail technician, Esthetician
Awarded 2003 & 2004 Best Nail Tech of the Year
References Available upon Request
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