Customer Service Data Entry
Resume:
Shakeitta Eason
Cape Coral, Florida 33993
************@*****.***
WORK EXPERINECE
HOMEMAKER
STORE MANAGER
October 2005 – February 2007
Advance America
Naples, Florida
Schedule employees time off (vacation, sick leave, etc). Monitor hours worked and overtime hours. Ensure that cashier has verified her register before her shift starts. Conduct daily cash register audits. Close out cash register at the end of the day, in preparation for next day. Prepare a weekly schedule for all employees. Ensure employees complete work assignments in a timely manner. Monitor employee’s usage of office equipment (telephone, fax machine, Etc). Give out annual performance reviews. Conduct monthly staff meetings. Train new employees. Provide customer service internally, externally as well as over the phone. Qualify customers who qualify for pay day loans. Money handling and Balancing registers and safe.
Quality Control & Data Entry Specialist
February 2001 – October 2004
Data 2 Logistics
Ft Myers, Florida
Print out daily report of payments entered into a computerized database. Review report of bills to insure that information entered is error free. If errors are found correct information and input revised information in the database then submit for payment.
SALES SUPERVISOR
January 1999 – February 2000
News Press
Ft Myers, Florida
Supervised seven employees needed to transport each employee to designated locations and set up kiosk booths. I helped each employee reach his or her daily goal of subscriptions. I was responsible for payroll that was due at the end of each week for each employee.
SALES REP
January 1997- January 1999
News Press
Fort Myers, Florida
I was set up at designated locations to sell news press subscriptions to the public. Responsible for receiving payments and setting up the individual accounts.
EDUCATION
Edison Community College
March 2001-August 2001 Cornerstone Christian Academy
Some college Coursework completed in Medical Billing and Coding, Medical Terminology, Medical Coding & Billing, Microsoft Office, Filing, Customer Service, Data Entry, Payroll
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