Customer Service High School

Alexander Delgado

*** *** ***** ****** ****** City, NJ 07304

305-***-**** ******************@*****.***

Objective

To obtain a position within the company that will allow me to utilize my education and work experience for the benefit of the company as well as for personal growth and professional advancement.

Experience

Hill Country Chicken Broadway, NY

January 2011 – Present

Supervisor / Pastry Sou Chef

Handle employee schedules and supervise

Handle pie orders that are shipped to different states

Assist in four other stores

Handle pastries for entire store

Handle big orders for events and parties

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

Observe speed limits and obey all traffic and road signs during deliveries

Resolve customer or public complaints

Aeropostale Times Square, NY

2010 – January 2011

Sales Associate

Stocking shipments and assuring all was put in proper place and order

Assist in floor moves, merchandising, display maintenance, and housekeeping

Assist in processing and replenish merchandise and monitoring floor stock

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service

Fountainebleau Resort Hotel Miami Beach, FL

2009 - 2010

Restaurant Server / Busser

Responsible for taking the guests orders, keeping them organized, and timing the course of service for guests

Utilize knowledge of the food menu, wine & liquor menu, ingredients in specialty drinks to make the perfect recommendation for each customer

Provide information and directions of resort, including property amenities

Handle customer complaints and always ensured customers left with a smile

Clearing and setting tables, always handling try to serve food

Ensure patrons have everything they need to ensure a pleasant dining experience

Maintained clean and professional upscale appearance

Education

Everest Institute Hialeah, FL

2007 - 2008

Pharmacy Technician Program

Miami South Ridge High School Miami, FL

2001 - 2005

High School Diploma

References Furnished Upon Request

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