Customer Service Sales

Pamela Kirstein

Allen TX, ***** 858-***-**** ***********@*****.***

Health Educator in Public Health

Education

BS in Public Health Education

University of Arizona- Tucson, AZ

A Health Educator with experience in marketing a product to the public and assisting in data for a marketing team, assisting in teaching and managing special education class, who is currently seeking new opportunities in the greater Dallas/ Worth Area.

Have rich and varied experiences in other areas as well, including retail, customer service, Pharmaceutical sales, health study representation, and Patient care.

Work Experience

Field Marketing Representative Dallas, TX, Nov 13, 2015

Geometry Global

Contact regular and prospective customers to demonstrate products, explain product feature, and solicit orders.

Recommend products to customers, based on customers’ needs and interests.

Answer customers’ questions about products, prices, availability, product uses, and credit terms.

Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

Special Education Tech/Para Educator

San Diego Unified School District San Diego, CA, 2013 -2015

Teacher's assistant in special education classrooms, with focus on students with special physical, emotional, and developmental needs. Performance of duties included:

Assisting students with special physical needs, including transporting and hygiene care.

Guiding students in groups and individually through academic material.

Supervising pupils in the classroom and at non classroom events.

Working with special education team to meet student-specific Individualized Educational Program (IEP) goals and objectives

Point of Sales/ Customer service/ Jewelry associate

Kohl’s Department Store San Diego, Ca, 2012-2014

Delivered great customer service by cheerfully welcoming customers, meeting their needs, and knowledgeably answering any questions.

Supported Kohl’s credit card drive by requesting credit card registration and discussing card holder benefits with customers.

Adjustments, discounts and SKU codes.

Responsible for $300 cash drawer.

Organized Display of Jewelry obtained selling Knowledge of Items Gems, Metals, and minerals.

Medical Examiner’s Office

Volunteer (clerk) San Diego, CA, 2013

Assisted in organizing paper work, Filing of Investigational, Autopsy, toxicology reports, customer service skills at front desk.

Program Coordinator in Elementary school Programs

Hickman Elementary in resource to a group, San Diego, Ca, 2004-2009

Coordinated NEA Read Across America (Dr Suess) event for 670-680 students and 35-37 teachers.

Coordinated Red Ribbon Week (awareness for prevention of drugs and tobacco) for entire student body.

Accomplishments

Volunteer work, Coordinator for the Administrator, staff, and students with events, Obtained current Health literature,

Assisted County medical examiner’s office with clerk office work, Instructed students in small groups, recorded health data, Prepare educational material, continued education in training workshops conferences, Completed TABC certification in TX.

SKILLS,

Writing, computer register input, e-mails, logging into computer systems, internet social media, input data, log health data, filling out forms, iPhone functions, Microsoft office 2010, excel 2010, Answering phone calls, customer service skills, C.N.A. skills, Patient student health skills, medical terminology .

Pharmaceutical sales

MMD,INC/ Eli Lilly San Diego, CA, 1999

Intense training and education on neuroscience pharmaceutical products and sales.

Input daily log activity with client through Microsoft word.

Worked independently delivering quality products to psychiatric clinics and mental institution. I had developed personal and professional relationships with physicians and there staff.

Public Health clinical research coordinator

Paraxial international

San Diego, CA,1997

Educated patient care Participants and staff on the prevalence and prevention of osteoporosis.

Encourage Patient and staff to commit and participate in a nationwide study NORA program. Coordinate patient and crew for osteoporosis testing.

Traveled In San Diego and northern California.

Health Educator Internship, Health Educators

Intergroup Of Arizona Tucson, AZ, 1996

Worked closely with in the HMO'S Marketing Department to implement programs on the disease prevention and well-being

smoking cessation, parenting prevention program

Conducted a study to evaluate the impact of the Intergroup of Arizona's Asthma Education pilot program.

The program included over 100 at risk participants with the identified patients ranging from infants to adults.

Certified Nursing Assistant (CNA),

Dependable Nurses in Tucson AZ Health Force, INC Tucson AZ. United Home Care Services san Diego. Manor care nursing home, San Diego. Tucson AZ/San Diego, CA 1994-1999

Tucson AZ/ san Diego, CA

My main duties and responsibility where to log in clients vital signs, help with daily live activity

Entry of health data

Assisted the nurse, patients care

Medical terminology

Accomplishment

Develop educational Martial by Created a questioner for an Asthma program, Observed in a smoking cessation program, travel to wellness events. Refer patients to appropriate health care services; Coordinate an osteoporosis testing program in small DR. Office. Handle cooperative service working relationship with agencies as Pharmaceutical Rep. Patient care.

Skills

INTERNET EXPLORER, MICROSOFT OFFICE 2010 OUTLOOK2010, MIROSOFT OFFICE WORD2010, SOCIAL MEDIA NETWORKING, Interpersonal skills, Customer service skills, Maintain data, data entry, Developed educational materials, Instructor skills, Coordinate communication between family members, medical staff, Administrative staff, CPR/AED for Professional Rescuers with First Aid certification by the American Red Cross

Additional Information

Provide extra assistance to students with different learning ability, and such as non-English-speaking students to modify program so students can understand the concept of the lesson.

Supervise students in classrooms, and observe and correct any lesson demonstration, to help those master assignments and to reinforce learning concepts presented by my instructions.

Observe students' performance, and record relevant data to assess progress.

Present Health subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.

Provided a Health and prevention lesson materials, bulletin board displays, exhibits, equipment, and demonstration.

Maintain updated client records with plans, notes, appropriate forms, or related information.

Advice clients or community groups on issues related to improving general health, such as diet or exercise.

Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.

Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.

Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.

***********@*****.***- 1-858-***-****/ Pamela J Kirstein

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