Jennifer Lyons
Meadville, PA *6335
*********@*****.*********:********.***********@*****.***
Employment
Vantage Healthcare Network, Meadville, PA 2012-2014
Central Intake
Managed electronic filing systems by recording initial information and updated information when needed
Coordinated with doctors, nurses, insurance companies and the consumer to obtain and expedite prescription orders
Answered telephone and directed calls to appropriate departments and staff
Consulted with other department staff to ensure daily processes ran smoothly
Supports Inc., Meadville, PA 2008-2013
Life Skills Coach
Provided physical support to assist physically and mentally handicapped clients to perform daily living activities
Maintained records of client progress and services performed, reported changes in client condition to supervisor
Transported and supervised clients to activities and events in the community.
Provided emotional support and encouragement to the client daily
Erie Homes for Children and Adults, Erie/Meadville, PA 2007-2013 Direct Support Professional
Provided in home care such as feeding, bathing, and dressing to physically or mentally challenged clients daily
Transported and supervised clients to appointments and activities in the community encouraged socialization
Maintained records of patient progress or problems and discussed with supervisor
Developed and implemented strategies to meet the needs of clients
Volunteer Experience
American Legion Post 111, Meadville, PA 2005-present
Currently sits as the 2nd vice president on the auxiliary board of members; organizer for collections to support the troops and their family members; participates in monthly meetings and mailings for the troops.
Education
Ashworth College Norcross, GA 2013
Associate Degree in Criminal Justice
Tri-State Business Institute, Erie, PA 2008
Certification Dental Assistant