Customer Service Sales

Bernard Floyd II

**** ********* ***, ********, ** 33777 727-***-**** or 931-***-****

**********@*****.***

Professional Summary

Energetic, self-starter and dedicated professional. Solid interpersonal skills relating to internal & external customers. Exceptional leadership and team player capabilities. Strong morals and integrity. Quick learner with high level of diversified skills easily transferable to any environment.

Experience

08/2015 - Present

City of Pinellas Park

Pinellas Park, FL

Storm Water / Street Maintenance Operator

Repair man holes, sewer pipes and drainage pipes

Repair and replace sidewalks and driveways and curves

Asphalt work

Operator heavy equipment ; dump truck, spreader truck, flatbed truck Experience

03/2012 – 08/2015

JB Bromley Construction

Pinellas Park, FL

Construction Crew

Concrete Masonry

Unload and load construction materials, distribute materials

Mix and pour concrete and asphalt; level concrete using trowels and shovels

Operator heavy equipment ; dump truck, spreader truck, flatbed truck Experience

05/2008 – 03/2012

Creative Cultivations

St. Petersburg, FL

Crew Shift Supervisor

Landscape by planting flowers, grass, shrubs and bushes

Perform ground keeping and building maintenance duties

Perform minor repairs and maintenance on equipment

Install rock, cement, lighting, and water

Supervised a crew

Bernard Floyd II

8401 Portulaca Ave, Seminole, FL 33777 727-***-**** or 931-***-**** **********@*****.***

2

Experience

01/2000 – 05/2008

Water Boy, Inc

Safety Harbor, FL

Route Driver / Sales Person

Daily route delivering items; load trucks, performs routine maintenance on trucks

Customer Service – writes customer orders, issues or obtain customer signature on receipt for pickup or delivery, listen to and resolve service complaints

Sales- records sales or deliveries information on daily sales or delivery record. Call on prospective customer to solicit new business, informs regular customers of new products and services Experience

03/1994 – 01/2000

Mug n Jugs

Pinellas Park, FL

Manager

Managing staff, responding to customer complaints, meeting and greeting customers

Scheduling, recruiting, training and motivating staff, ensuring that that all employees adhere to the company’s uniform standards, coordinating the entire operation of the restaurant during scheduled shifts.

Ordering, helping in any area of the restaurant, preparing cash drawers, maintaining high standards of quality control, hygiene, and health and safety

Education:

Dates of Attendance : 08/1984 to 06/1988

Osceola High School Seminole, FL

High School Diploma

Licenses:

CDL License – Class B, Air Brakes, Tanker

Clean driving record

Certifications

OSHA Level 2

Storm Water Management Inspection - Erosion Sedimentation Control

Chemical Response Training

APWA Public Work Leadership

M.O.T. - Certified Maintenance of Traffic

Forklift

Fertilizer Certified

FEMA Certified

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