Customer Service Microsoft Office

Sarabjot Kaur Randhawa

** ********* ******** ***: 416-***-****

Brampton, ON L6R1V9 ********@***************.**

Objective

To contribute the expertise and skills gained during two years in the office administration field, to an entry level administrative assistant position in a growing business that can benefit from an organized and efficient employee.

Skills Summary

Office Administration Diploma (completed).

Computer literate with an extensive knowledge of Microsoft Office (Word, Excel, Access, PowerPoint, Publisher, Outlook) and QuickBooks.

Proven experience in teamwork and problem solving as have worked as a team leader during various team presentations in the college.

Have constantly finished and presented my assignments on time so a demonstrated capacity to organize work and meet due dates.

Good customer service skills and an ability to provide complete, accurate and detailed information to the visitors as have worked as a cashier.

In-depth knowledge of writing correspondences, business reports, letters, e-mails and other official documents.

Ready to work and converse productively with all levels of associates, customers and other outside contacts. Knowledgeable in oral and written communication, multitasking and perseverance to task completion.

Education

Executive Office Administration Diploma Completed April, 2016

Sheridan Institute of Technology and Advanced Learning, Brampton, ON

Completed courses: Microsoft Office (Word, Excel, Access, Outlook, PowerPoint), Document processing, Administrative Procedures 1 and 2, Business Communications.

Bachelor of Science in Animation Completed July, 2012

Academy of Animation and Gaming, Noida, New Delhi (India)

Completed courses: Adobe (Photoshop, Flash and After Effects), 3D Maya, Studio design and project management, Movie Analysis.

Work Experience

Cashier & Server January, 2016-Present

Mr. Sub, Brampton, ON

Multi-tasked and work alone without any supervision.

Demonstrate efficient customer service skill and 100% customer satisfaction rate.

Received and processed payments by cash, credit card and debit card.

Database Coordinator (Volunteer) January, 2016-Present

Remax, Mississauga, ON

Filed the bank data.

Organized the receipts and managed personal and business expenses using Excel.

Prepared payrolls, buyers and sellers packages.

Made flyers for the advertisement.

Helped in preparing the blogposts and newsletters.

Updated customer information and data on various company websites.

Cashier May, 2015-September, 2015

Popeyes Louisiana Kitchen, Brampton, ON

Demonstrated excellent and efficient customer service skills.

Received and processed payments by cash, credit card and debit card.

Earned a sound knowledge of using scanners, money registers, and calculators to calculate the cost of items that clients purchased.

Worked as a Cashier February, 2015-April, 2015

Mac’s Convenience Store, Orangeville

Learnt customer service skills and maintained a high level of customer service satisfaction.

Handled payments from customers and gave change and receipts.

Provided information to customers and guests.

Software Applications

Advanced Microsoft Word and Excel.

Moderate QuickBooks.

Basic Web expressions and HTML.

Moderate Microsoft Access, Outlook, PowerPoint and Publisher.

Advanced Adobe Photoshop, Flash and After Effects.

Moderate Autodesk 3D Maya and Dynamics.

REFERENCES AVAILABLE UPON REQUEST.

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