Customer Service Management
Resume:
Miranda Moore
******@*****.***
**** **** ****, ******* ****, GA **********@*****.***
Dear Hiring Manger:
Are you seeking a person with process, product and technology support experience, whose flexible and able to work independently and collaboratively with all levels of staff, management and clientele with professional courtesy?
If so, I look forward to assisting your company find solutions to all your needs.
In Appreciation,
Miranda Moore
Miranda Moore
******@*****.***
4705 Kent Road, College Park, GA 30337
TECHNICAL SPECIALIST
In pursuit of a Technical / Helpdesk Support Position in a dynamic environment with opportunities for advancement.
PROFESSSIONIAL SKILLS
•Operate PC & Mac (Apple)
•MS Windows OS, internet, mobile technology, web based tools
•MS Office Suite (Word, Excel, Access, Outlook), SQL querying
•Setup, install & upgrade hardware & software
•Use remote access, assist software, web based tools & web page design
•Customer Service Oriented
•Independent & collaborative worker
•Self-motivated with ability to multi-task
•Poised & patient professionalism
•Quick to learn new industries, concepts, ideas, products and services
•Time management
•Organize, prioritize and plan effectively
•Research, analyze data & report findings in graphic & table forms
•Solve problems, answer questions, resolve issues, make decisions
Miranda Moore ******@*****.***
PROFESSIONAL EXPERIENCE
Merchandiser
Independent Contractor Atlanta, GA 2007-Present
•Build brand presence & maintain manufacture line of goods to increase product sales using creative marketing strategies
•Achieve business objectives & goals through placement of new items, rearrangement of existing merchandise at assigned stores
•Utilize computers, databases, querying, internet, web based tools & mobile technology
Event Staff
Contemporary Services Atlanta, GA 2007-2010
•Validate tickets at entrance
•Assist guests with seating, facility services & directions
•Verify clearance access of restricted areas
Office Support Admin
Independent Contractor Atlanta, GA 2007-2008
•Utilize case tracking systems to organize workload
•Aide with event planning; drafting, reviewing & submitting bids/proposals
•Assist all levels of management and staff with completing ad hoc projects, identifying & resolving problems
Miranda Moore ******@*****.***
EDUCATION
Atlanta Urban League Certification: MOS (Word &Excel)
Atlanta, GA 12/2007
Contact this candidate