Customer Service Representative
Resume:
Houston, Texas *****
***********@*****.***
Objective:
Becoming part of a organization where I am able to learn as well as contribute to the growth of the company with my skill and knowledge aquired over the time and giving in the best of my abilities to the task assigned.
Strength :
Excellent attitude and very dependable
Ouststanding personality and a hard worker
Innovative and loves a challenge
Work Experience:
Einsteins Bagle & Bro. Cashier/Line Prep Houston Texas (June 2015-Present)
oOpened up the store for business hours at 4 am every morning
oCorrectly received orders, processed payments, and responded appropriatly to guest concerns
oUp-sold additional items, beverages, and deserts to increase the restaurant profits
oWorked well with my teammates and openly invited coaching from the management team
Walmart Customer Service Representative Houston Texas (Jan. 2015-May2015)
oAssisted customers with bill payments for various light and phone companies
oAnswered direct questions from customers with concerns
oTransferred money to different states/countries through moneygram
oCashed out payroll and government checks for customers
oProvided excellent customer service to our guest
Apac Customer Service Representative (Feb. 2014-December 2014)
o Took calls from customers of different phone companies(Sprint,Verizon,T-mobile)
oFiled insurance claims for customers in a timely manner
oProcessed card payments over the phone to ship out phones to custumers that were making claims
oAnswered any question customers had about their bills or deductables for their phones
oWorked with a team to make sure we met all requirements for the work day
Walmart Cashier (May 2012-Nov.2013)
oOrganized, stocked, and rotated merchandise
oEnsured that each customer received outstanding service by providing them with a friendly environment
oCashed out customers mechandise in a pleasant and efficient manner while using suggestive selling techniques.
Education:
Klein Forest High School 2007-2011
Highschool diploma
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