Sales Customer Service

VICKRUM SINGH

** *********** **** *.*. *** *.*******@*****.***

Richmond Hill, ON L4C 0M7 647-***-****

OBJECTIVE

A Sales Consultant, where my 5 years of work experience, demonstrated leadership skills and strong knowledge of Sales and Marketing will contribute to the growth of the organization.

EDUCATION

Bachelor of Public Administration Graduated in April 2016

York University, Toronto, ON

International Business Diploma Graduated in 2007

Seneca College, Toronto, ON

Relevant Project: Export Marketing Plan Project.

Discussed Canada’s trade position relative to the business environment in emerging market countries

Drawing from research, developed an export ready marketing plan for a Canadian manufactured good or service

Prepared and delivered a business presentation on market opportunities

Demonstrate detailed knowledge of programs in place to assist Canadian exporters

Illustrated the major marketing tools and techniques that can be used in the context of exporting activities of small and medium-sized Canadian businesses (Final Grade: A)

Relevant Courses: International Effective Selling

Provided the tools necessary to partner, add value and secure sales in the international marketplace. Relationship, product and customer strategic skills were developed to identify and maximize opportunities and prepare sales forces to effectively present and sell in the international cross-cultural environment.

WORK EXPERIENCE

Engagement Connector, (part-time) September 2014 – June 2015

York University, Toronto, ON

Front-line contact with York student leaders, program facilitators, faculty and staff

VICKRUM SINGH 647-***-**** / *.*******@*****.*** Page 2 of 2

Called students on behalf of the Dean’s office

Spoke to students via telephone and completed surveys on the computer

Maintained paper filing systems

Helped to set up and organize University events and workshops

Provided special task support as required

Sales Associate, (part-time) September 2012 – December 2013

Mexx, Vaughan Mills Mall, Vaughan, ON

Achieved highest gross earnings on a sale

Met and exceeded sales goals and targets

Assess customers needs and provide assistance and information on product features

Maintained in-stock and presentable condition assigned areas

Remained knowledgeable on products offered and discuss available options

Teamed up with co-workers to ensure proper customer service

Said to be a phenomenal sales person by the store manager

Sales Associate, (part-time) Jan 2007 – May 2008

GNC, Richmond Hill, ON

Awarded as one of the hardest working sales associates

Met and exceeded sales goals and targets

Matching customer needs with right supplements

Developing store marketing displays

Called customers to discuss supplements with families & new customers

Helped to maintain inventory of popular supplements that were in demand

Maintained relationships with local health clubs and gyms

SPECIFIC SKILLS

Experienced and SAT certified in Ms Office – Word, Excel, Power-point

Excellent analytical and negotiation skills

Ability to manage diverse projects, activities and responsibilities

Outgoing and self-motivated

Strong communication skills, with ability to multi-task

Ability to work independently or in a team environment

PERSONAL ACCOMPLISHMENTS & HOBBIES

Achieved Black Belt in Taekwondo

I maintain a healthy lifestyle by regularly going to the gym

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