Management Office

Kimm Louaillier

**** ****** **** 925-***-**** (Cell)

Martinez, CA 94553

**********@*******.***

Professional Experience

Zurich North America - San Francisco, CA 9/12 – Present

Regional Administrative Manager San Francisco, Concord & Fresno Staff Legal Offices

Coordinate and direct all the work activities of the administrative team.

Manages San Francisco, Concord and Fresno Staff Legal Offices

Provides onboarding and training to all new and existing members of the team including lawyers.

Regional trainer for new nationwide case management system.

Sets and executes operational objectives and plans.

Responsible for all office accounts payable.

Conducts staff performance appraisals and makes salary decisions.

Coordinated the physical move of office 6 weeks after start date, including move management.

Responsible for staff recognition.

Responsible for all office events.

Responsible for facilities management.

Handles all HR locally for all three offices.

Manager Morison Holden Derewetzky & Prough, LLP - Walnut Creek, CA 4/97 - 11/11

Office Administrator/ Human Resource Coordinator

Responsible for communicating and implementing company policies and procedures

Responsible for firm being in legal compliance federal, state, and local laws and regulations including, Employment, EEOC, Wage and Hour, Workers Compensation and Harassment.

Responsible for all aspects of recruiting for firm.

Handle all aspects of new personnel.

Manage, counsel, and mediate all employee grievances between staff, attorneys and upper management.

Ability to maintain the highest level of confidentiality and sensitive information pertaining to personnel and company.

Manage direct reports including secretaries, paralegals, records clerks and back office clerk.

Group Administrator for all firm health and welfare benefits including: health, dental, flexible spending, workers compensation, life, general liability, E & O, short and long term disability plans, COBRA and 401(k) plans.

Work closely with outside brokers/vendors to negotiate health and welfare policies each year.

Manage and process all personnel files and changes.

Responsible for staff performance reviews.

Responsible for all vacation and sick time accrual. Approve staff vacation requests. Work closely with payroll clerk each pay period for timesheet accuracy of staff.

Responsible for staff recognition.

Responsible for facilities management of 3 offices in 3 different states.

Responsible for all continuing education classes held onsite for attorneys.

Handle all business licenses and business insurance for all three offices nationwide.

Responsible for coordination of all firm events.

Manage Telecommunications.

Coordinated the opening of 5 offices simultaneously on 2/4/08 in PA, NJ, NY, MD and FL. Activities included move management, hiring of new employees, establishing relationships with local vendors, and new office set up.

Coordinated the physical move of 18,000 sq. foot Walnut Creek office including move management, records management and new office set up.

Responsible for creating Records department from the ground up to a modern highly functional records department.

Major role in purchasing Records Management program and implementation.

Developed and implemented offsite storage, check in, check out system and records retention program.

Education

Advanced Human Resource Certificate - Cal State Hayward

Several management seminars through Skill Path

Bay Area Legal Secretaries Forum – many seminars for legal administrators

Castro Valley High School – 1984

Business Skills

Proficient in Microsoft Word, Excel, Outlook, WordPerfect, Prolaw, Summation, Legal Solutions, Lotus Notes

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