OBJECTIVE
Seeking a position to be part of a great company. With over several years of
experience with a proven record of accomplishment in the areas of inventory,
warehouse, shipping and receiving. I am looking for an interesting, exciting
and rewarding professional opportunity.
SKILLS
Customer Service
Bilingual Spanish speaking
Electronic Access Control
Health Care Security & Security Consulting
Private Education Security
Experience in warehousing and forklift operator
Experience in shipping and receiving
Operations including inventory activities
Demonstrated ability to follow written and oral instructions
Three years of successful experience supervising people
Demonstrated skill in computer literacy
Data entry, alpha and numeric
A team player, acknowledged as “Total Quality Customer Service Professional.”
EXPERIENCE
Ramp Agent/Baggage Handler – Delta Air Lines
Los Angeles, CA 10/2013 – Current
Marshal aircraft on the ramp
Loading and unloading and sorting freight and baggage’s
Servicing aircrafts
Assisting with aircraft pushback and towing
Responsible for maintaining the safety and security of the ramp at all times
Monitor customer safety during boarding and deplaning
Assist passengers in a friendly and courteous manner
Transfer cargo to other gates, other airlines and to passengers
Comply with safety procedures and airline policies
Constantly communicate with flight crew personnel and other ground personnel
Other duties as assigned by supervisor and manager
Transport Driver - U-Haul
Hawthorne, CA 02/2012 – Current
Drive trucks needing repair or maintenance or that have been repaired
Tow trailers as needed to and from repair shop and U-Haul Centers
Drive and deliver U-Haul vehicles from different U-Haul Centers
Pre-inspection checks for preventive maintenance required on vehicles
Keep accurate time and mileage logs
Valid driver’s license and good driving record
Close Protection Operative - Guardsmark LLC,
Culver City, CA 10/2008 – 01/2012
Teamed with former law enforcement.
Teamed with specialized Military professionals.
Provided protection services for corporate executives and ISO 9000 compliant
Concierge/Custodial Leal – Environmental Services, Inc.
Los Angeles, CA 05/2008 – 10/2008
Proper and safe disposal of used and expired chemicals bio hazards
Contracted to firms in Los Angeles.
Provided environmental service to corporate law firms, real estate firms
Provided services to Doctor and Health offices throughout Los Angeles.
Lead Security Officer - Inter-Con Private Security, LLC
Los Angeles, CA 06/2006 – 10/2008
Supervised team of forty-five security guards at Children’s Hospital
Responsible for scheduling, assignments, and problem solving.
Proactive planning led to notable increase in morale my department.
Trained newly installed security guards
Proper and safe disposal of used and expired chemicals bio hazards
Contracted to firms in Los Angeles.
Provided environmental service to corporate law firms, real estate firms
Provided services to Doctor and Health offices throughout Los Angeles.
Heavy Equipment Operator – Menzies Aviation Inc.
Los Angeles, CA 08/2006 – 05/2007
Shift Leader
Operated heavy towing vehicle
Positioned and relocated aircrafts on tarmac
Responsible for scheduling and assignments for employees
Worked in conjunction with Supervisor in regard to questions or concerns with
Scheduling and vacation and time off request for employees
Customer Service Agent/ Baggage Handler – Aviation Safeguard
Los Angeles, CA 06/2004 – 08/2006
Provided passengers with directions and information in regards to terminals
Assisted passengers with baggage and customers service needs
Pre-boarding and post-boarding assistance of passengers
Help with collection of personal baggage in terminal for passengers
EDUCATION
Norwalk High School Graduated with Diploma in 2003 gmail.com
El Camino College 2012-2013
Cerritos College 2003-2004