Customer Service Administrative Assistant

Griselda Rodriguez

**** **** **** *****, *** Angeles, California 90047

Message Phone 323-***-****

*****.**********@*****.***

Objective: A genuine desire to obtain and maintain a challenging position with opportunity for growth and advancement. Seeking to obtain a position where my administrative skills can be fully utilized and enhanced.

Qualifications:

I am bilingual, English/Spanish, multi-task, exceptional communication skills, interpersonal skills and problem solving capabilities. Proficient in Microsoft Office, Outlook, and Internet Searches. Professional connections with outside community figures and companies.

Education:

October 2010 - April 2011 - Certificate of Completion - Massage Therapist - American Career College, Los Angeles, California

June 2009 – High School Diploma from Manual Arts High School, Los Angeles, California

Personal Experience:

September 2011 –Present

Nanny - Self Employed, Los Angeles, California

Babysitter for the Magallanes Family

Babysitter for the Wise Family

Instruct children in personal habits such as eating, resting, and toilet habits.

Assist in preparing food for children and serve meals and refreshments to children.

Responsible for children aged 2, 4 and 8.

Made sure that each child was comfortable and that each parent was comfortable leaving his or her child.

Picked them up from school and sports practice and was responsible for getting them a snack and starting them on homework until the parent's returned home from work.

Responsibilities include bathe, dress and groom bathing, cooking dinner, observe and monitor children's play activities.

Keep records on individual children, including daily observations and information about activities.

Discipline children in keeping with the methods requested by the parents

Light housework also performed. Maintain a clean and healthy environment inside the home

Teach children regarding personal cleanliness and social interaction.

Perform basic ground-keeping and pet care tasks.

June 2011 – September 2011

Lead Service Coordinator, Beverly Hills Country, Beverly Hills, California

Food Inventory, data entry for weekly and monthly financial billing/reports.

Responsible for screening all confidential incoming calls and correspondence, answering phones, typing, faxing confidential documents, filling paperwork and assist in any additional duties in the workplace.

Additional skills include Customer Service and General Office Support.

I was responsible for maintaining the appearance of the poolside.

Maintenance check to assurance that there is stock for the different shifts.

Posses strong interpersonal skills and knowledge of conflict resolution among employees and a customer.

Greeted visitors, clients and co-workers in a friendly and professional manner

Maintained an Alpha/ Numeric efficient filing system.

June 2010 – December 2012

On Call Administrative Assistant, Dr. Sachs Institute (Victims of Crime), for Adults, Children & Families Los Angeles, California

Proven leadership, administrative, communication, and strong organizational skills.

Ability to manage multiple tasks with little or no supervision.

Highly motivated, goal oriented, and skilled in dealing with people in a variety of settings

Eager and willing to improve my current skills.

Loyal, dependable, honest individual.

Maintained an inventory of office supplies on a monthly basis as needed (i.e., printer paper, toner, ink

cartridges for various fax machines, printers and type-writers)

Coordinated service/repairs for office equipment (i.e., computers, fax machines, copiers, telephones,

including vending machines)

Typed, composed, proofread, accuracy checked and composed correspondence to include letters, memos,

faxes, forms, etc.

References:

Available upon Request

Contact this candidate