Customer Service Sales Associate

PROFILE

I am a motivated skill worker who has learned to discipline myself as an employee, I have had many battles in the work field. I am a hard worker a single parent looking to have a career, I am dedicated to my job. Progress is a key to successful life and career. I want to be successful with my life as well as my career.

EXPERIENCE

Xerox ACS Aetna Pre-Cert : Current since 08/2014-04/2016 Positon: Pharmacy Tech

Handling Aetna prior authorizations for member’s 65+ Intake Look over faxes that we receive from doctor’s offices RFI making additional outbound calls to prescriber for clinical information Having multiple system’s that are used to handle cases Peoplesafe, RXC claims, Medhok Marriot Courtyard :02/2013-03/2013

Cashier/Server Position

Working in the bistro area in the hotel main entrance . Greeted guest assisted with taking orders and also prepped orders for customer’s Served guest,Clean tables and all stations before leaving . Macy’s Galleria : 08/2013-10/2013 seasonal position Customer Service/Cashier

Worked in men's Polo department as a Sales Associate Folded clothes and made sure zone was neat and up to date. Assisted customer with purchases and items needed. Cash handled and deposited drop at the end of each shift. Starbucks – George R. Brown Convention Center-Aramark-10/2011-01/2013 Cashier inside convention center coffee shop is open all year round for every event. Learned how to make over 30 different refreshments.

Each event we served over 200 + customers.

Learned different than its at each convention and met a lot of successful customers. Received daily tips.

Handled cash and deposited at the end of each shift. Express : Retail sales Associate 10/2010-01/2011 Seasonal Worked in multiple zones assisting customers with clothing. Folded merchandise and kept areas clean.

Worked dressing room area kept clean and maintained customer traffic SKILLS

Computer Skills

Microsoft Word

Micrsoft Excell

HMEDATA

RXC claims

Medhok

Cash handling

Customer Service

Courtney Montgomery

9000 Fondren Road

Tel: 713-***-**** **********.********@******.***

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