STEVE LIDD
Irvine, CA ***** 714-***-**** (c)
*****.****@***.*** 949-***-**** (h)
HUMAN RESOURCES LEADER
Human Resources professional with demonstrated success developing and executing the HR strategies, programs and policies to impact business results. Effectively drove the delivery of human resources’ tactical and strategic functions in healthcare, managed care insurance, distribution and manufacturing industries. Successful, positive interactions with union, non-union, sales and professional workforces in multi-site locations. Key competencies include:
Strategic HR with Operational Impact Positive Employee / Labor Relations
Risk Management / Compliance
Coaching / Influencing
Training
Talent Acquisition & Retention
HR Metrics / Generalist Functions Performance Management EXPERIENCE
TENET HEALTHCARE 2013 - present
CHRO - Los Alamitos, CA
Rehired to Tenet Healthcare as HR leader for Medical Center with 1100 employees. Strong labor management activities with California Nurses Association and SEIU represented employees.
Achieved 9th highest employee engagement survey score out of 89 facilities across Tenet.
Pro-active, positive interactions with unions. Reduced number of grievances by over 50% and no arbitrations to date.
Successfully transitioned to centralized recruiting model for 4 hospitals in Southern California to reduce time to fill vacancies and expense of contract labor. Active openings reduced by over 40%.
TRI-CITY MEDICAL CENTER 2010 - 2012
Director, Human Resources - Oceanside, CA
Provided leadership for HR functions that included employee/labor relations, recruiting, compensation, benefits, management training and HR operations for a public, district hospital.
Managed/advised on HR practices and initiatives to support hospital objectives; consulted regarding policies, compliance, risk management, employment regulations, performance management and HR metrics. Provided direction to and developed HR staff. TENET HEALTHCARE 2003 - 2009
Director, Employee Relations - Santa Ana, CA
Served as regional HR advisor for California hospitals for national healthcare company. Provided technical and strategic HR support to the management teams at the hospitals on employee relations issues.
Served as HR representative on state-wide negotiating committee for the Service Employees International Union (SEIU) contract. Obtained favorable contract language increasing management flexibility.
Conducted ethics and complaint investigations. Chaired Fair Treatment Program hearings with successful resolution of ten cases in two years.
Achieved 10% reduction in 2009 workers’ compensation costs, savings of $1.8 million. Improved first-year employee turnover in 2009 by more than 12% over prior year. Steve Lidd - 714-***-**** Page Two
PACIFICARE 1997 - 2003
Sr. HR Business Partner - Cypress, CA
Served as an HR leader for healthcare insurance company. Consultant / business partner with client groups in Corporate and California divisions, including health services, medical management, finance, call center, provider network and legal and regulatory affairs.
Selected for the Human Resources Re-Design Team to re-engineer processes, utilizing an employee service center to transition HR away from managing transactional activities. Reduction of transactions allowed for increasing the focus on HR value-added interactions.
Interacted with government agencies for regulatory compliance and information requests. Completed successful OFCCP / AAP audits and defense of DFEH / EEOC discrimination complaints, unemployment claims and civil suits.
KRAFT FOODS 1987 - 1997
Regional HR Manager - Kraft Foodservice - Santa Ana, CA 1990 - 1997 Promoted to new position in California with Kraft Foodservice division. Responsible for four wholesale sales and distribution centers in Southern California with 1,200 employees in union and non-union locations. Two facilities were acquisitions with new management teams to be established. Managed field HR staff.
Served as the chief spokesperson for Teamsters Union contract negotiations and grievance settlements. Contracts settled on time and within guidelines supporting business objectives.
Recognized for pro-active communications with unions that resulted in a 70% reduction in grievances filed.
Area HR Manager – Kraft Dairy Group Division - Atlanta, GA 1987 - 1990 HR responsibilities for three cultured and frozen food manufacturing plants, eight distribution centers and six area sales offices with over 750 employees in the Midwest and Southeast. Traveled extensively.
As Chief spokesperson, negotiated constructive contracts with Teamsters and UFCW unions for plants and distribution centers to clarify, update language to bring in line with policies and practices. Contracts settled on time within guidelines that supported business objectives.
Coordinated and monitored Managing & Appraising Performance (MAP) program. Focused on vertical linkage of goals, consistent processes, communication and succession planning.
Conducted management development programs through Development Dimensions Incorporated (DDI certified) and custom-designed training programs. RALSTON PURINA 1983 - 1987
HR Manager - Davenport, Iowa
HR Generalist responsibilities for human and pet food manufacturing plant with 800+ employees.
Maintained non-union status through two card-signing campaigns by UFCW and won a de- certification election against Grain Millers.
Managed college-recruiting program. Exceeded annual hiring objective of 16 management trainees.
Served as community relations’ representative with United Way and Junior Achievement.
Successfully completed extensive plant operations training program after college graduation and progressed through promotions in HR departments at Iowa and Georgia plants. EDUCATION
BBA, Accounting / Organizational Management University of Iowa, Iowa City, IA