Quality Manager

ELENA WISNIOWSKI

*** **** *****, ******** ** ****0

815-***-**** ****************@*****.***

LinkedIn https://www.linkedin.com/profile/public-profile-settings?trk=prof-edit-edit-public_profile

QUALIFICATIONS SUMMARY

Quality Administrator with strong leadership and relationship-building, strategic planning and people-management skills. Key strength in conducting internal audits. Extensive pharmaceutical and automotive experience. Extensive knowledge of ISO 9001, GMP and FDA regulations. Certified Blue Belt Trainer. More than ten years’ experience in management, staffing, organization, training planning and supervision.

•Staff Development

•Change Management

•Policy/Program Development

•Cross-functional Team Management

•Staff Training

•Supervision and Training

•Sound Judgment

•Computer Savvy

•Calm under Pressure

•Complex Problem Solving

•Service Quality Improvement

•Continuous Improvement

•Lean management

•Project management

•Process engineer

•Blue print reading

•Personal development and coaching

•Conflict management

•Training

•Public speaking and meeting management

PROFESSIONAL EXPERIENCE

LMI PACKAGING PRODUCTS, Pleasant Prairie, WI May 2015 - Present

Shift Supervisor

• Responsible for directing work to be performed daily

Product movement through the plant

Scheduling employee weekly hours

Employee daily task list

• Employee selection and training process management

• Performance appraisals and management for direct reports numbering 13

• Manage plant 5S

• Part of panel of 6 providing feedback on software capturing daily labor and productivity

SONOCO PRODUCTS, ThermoSafe Brands, Arlington Heights, IL Nov 2008 – Apr 2015

Division Quality Administrator

On-site crisis manager for at-risk plants.

•Reduced scrap rate by 35%

•Reduced shipping errors by 15%

•Certified Blue Belt Trainer.

•On-site process improvement manager.

•Conducted on-site internal audits of 13 plants

o8 passing on initial audit

o5 passing with follow up support and processes implemented

•Ensured plants followed ISO and FDA guidelines

•Guided process of qualifying new products and new equipment in all manufacturing sites and wrote all protocols.

•Reorganized and streamlined all division operating instructions, policies and forms, which resulted

in division wide standardization of documentation and training at site level.

•Consulted with manufacturing sites in writing and controlling locally controlled operating instructions and forms.

•Mediated with various departments at division corporate and manufacturing site levels to document and control all processes.

Developed weekly site review and analysis of all customer complaints, assessed Root Cause analysis and advised on corrective action plans

ELENA WISNIOWSKI 815-***-**** Page 2

•Weekly and monthly analysis and trending of all customer-generated complaints and distributed to division upper management as well as site management and quality.

•Initiated program that standardized employee training in the corrective action system in manufacturing sites and division corporate departments.

•Managed administrative support to two divisions in the Corrective and Preventive Action (CAPA) program, including database maintenance.

•Trained and guided all required personnel in two divisions on Root Cause Analysis and Training Structure and Methodology.

UTI LOGISTICS – Monee, IL Jul 2006 - Nov 2008

Quality Supervisor

• Successful registration recommendation for ISO9001:2000.

• Directed Action Plan model for ISO 9001 registration

• Implemented project management at all levels and departments

• Developed and implemented internal audits and process walks

• Reorganized all work instructions and documents

• Launched work instruction-based associate training

• Managed trainers

• Mentored dock auditors.

• Developed associate error accountability program.

• Trained all new hires.

• Created Quality Improvement Team

CEVA LOGISTICS - Bolingbrook, IL May 2005 - Jul 2006

Quality Lead and Outbound

• Developed internal audit plan

• Identified gaps and boosted efficiency by error tracking

• Implemented and managed work instructions

• Guided at-risk plants to ensure compliance

• Processed all outbound shipments

CERTIFICATION and EDUCATION

Certified Six Sigma Blue Belt Trainer, Sonoco Operational Excellence, 2013

Moorpark Community College, Moorpark, CA

PROFESSIONAL AFFILIATION

ASQ American Society of Quality

TECHNICAL SKILLS

MS Excel, Outlook, PowerPoint, Visio, Word

Contact this candidate