Administrative Assistant Management

Kristin McKim

Burlington, MA

************@*****.*** 617-***-****

Summary of Qualifications

Adept professional offering 6+ years of experience of administrative support to C-level executives. Dedicated to making the lives of busy executives easier by being their effective gatekeeper, managing complex calendars, prioritizing tasks, and streamlining office operations. Possessing the highest degree of integrity, a great appreciation for taking care of every last detail, while maintaining a flawless record of confidentiality and communicating and liaising internationally and across all department levels.

Software Skills

Microsoft Office Suite and Office365

Quickbooks

Salesforce

SAP

Citrix GoToMeeting, GoToWebinar

Concur

Professional Experience

Exclusive Concepts, Inc., Burlington MA (October 2012 – Present)

Executive Assistant

Assistant to the VP of Operations/HR, VP of Sales, and President/CEO

Calendar Management in Outlook

Screen incoming calls and schedule meetings/conferences including video conferences

Domestic travel arrangements and expense reimbursement

Coordinate, review and execute logistics and presentations for monthly, quarterly and yearly leadership meetings

Salesforce management: creating reports/dashboards, lead generation and account opportunities opened/closed/lost. Send out contracts via DocuSign.

Manage booth logistics for annual IRCE Trade Show

Coordinate all company-wide events including summer outings, holiday events, and community service

Organizational space planning for growth and expansion

Administered accounts payables for general office, event and administration charges; process payments to vendors, resolving any discrepancies; credit card reconciliation; yearly budget planning

Office Management of 55+ employees

TomTom, Inc., Concord, MA (October 2009 - May 2012)

Management Administrative Assistant

Promoted to Management Assistant supporting the VP of Operations, VP of Sales and Marketing in the U.S. headquarters

Heavy calendar management

International/domestic travel arrangements, applications for Visas

Reconciled expenses using Concur

Screened calls, scheduled meetings/video conference, and business correspondence

Planned and coordinated corporate meetings, videoconferences, and events

Prepared purchase orders

Operations and Sales/Marketing department support including forecasting in Salesforce.com

Maintained reseller database of numerous contacts to ensure correctness and current contact information

Receptionist

Provided administrative support to the VP of Human Resources and department

First point of contact for all visitors and guests; appropriated their access to the building and specific individuals

Answered Cisco multi-line telephone console and directed incoming calls

Coordinated meetings onsite/offsite; prepared conference rooms and book caterer

Maintained corporate organization charts, phone directories, and new hire benefit packages, vacation accrual

Received and sorted mail and deliveries

Managed and negotiated pricing for office supplies with different vendors to reduce cost

Mount Auburn Cardiology Associates, Cambridge, MA (August 2007 – October 2009)

Administrative Assistant

Lead scheduler and transcriptionist for a private cardiology office at a well-known hospital.

Management of schedule for eight cardiac physicians and specialists including the Chief of Cardiology and President of Cardiology

Processed patient insurance queries and medical claims

Adhered to stringent clinical protocols pertaining to confidentiality

Maintained all medical records for new and existing patients

Education

Bachelor of Business Administration, American Intercontinental University

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