Service Representative Customer
Resume:
Paul Wycoff
Raleigh, N.C. **603
***********@*****.***
Education
Virginia Tech, Blacksburg,VA
August 2008-June 2011
Work Experience
Lincare, Chantillly, VA
Service Representative, May 2014-Jan 2016
Load vehicles with listed goods, ensuring goods are loaded correctly and taking precaution on hazardous goods.
Receive messages or materials to be delivered, and information on recipients, such as names, addresses, phone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
Plan and follow the most effiecient routes for delivery of goods.
Sort items to be delivered according to delivery route.
Obtain signatures and payments, or arrange for receipients to make payments.
Record information such as items received and delivered and recipients responses to messages.
Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.
Perform general office or clerical work such as filing materials, operating duplicating machines, or running errands.
Unload goods from large trucks, and load them onto smaller delivery vehicles.
Strong Students Lawn Care, Alexandria, VA
Lawn Care Expert, Jan 2013-May 2014
Train workers in tasks such as transplanting or pruning trees or shrubs, using equipment, or caring for turf.
Plant or maintain vegetation through activities such as mulching, fertilizing, watering, mowing, or pruning.
Direct activities of workers who perform duties such as landscaping, cultivating lawns, or pruning trees and shrubs.
Inspect completed work to ensure conformance to specifications, standards, and contract requirements.
Establish and enforce operating procedures and work standards that will ensure adequate performance and personal safety.
Air Wisconsin, Dulles, VA
Baggage Handler, Sept 2011-June 2012
Collect money from customers, and record transactions on customer receipts.
Listen to and resolve customer complaints regarding products or services.
Distribute cargo in such a manner that space use is amximized.
Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage.
Determine the quantity and orientation of cargo and compute and compute an aircrafts center of gravity.
Central Intelligence Agency, Langley, VA
Logistics Intern, May 2007-Jan 2009
Direct availabilty and allocation of materials, supplies, and finished products.
Redesign the movement of goods to maximize value and minimize costs.
Protect and control proprietary materials.
Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunites or, in the case of shortages, to minimize negative impact on business.
Develop an understanding of customers' needs and take actions to ensure that such needs are met.
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