Customer Service Quality Assurance

Abdul Danny Sultani

*** ***** **** #**, *** Rockaway NY 11691

Cell: 718-***-**** ************@*****.*** linkedin.com/in/dannysultani

SOFTWARE TESTING SPECIALIST

I’m Fluent with Dari, Pashto, Farsi, Urdu languages, and also able to communicate with Hindi language. Have worked in department of defense as a linguist and cultural advisor for US Army General, full bird colonel, and majors and also in combat areas in Afghanistan for 4 years. Also planed and attended meetings with governors, and prevent police chiefs of Afghanistan. Customer service skills gained through varied professional experiences. Owned a business, which supervised 10 employers. An analytical, results-oriented and calm individual with outstanding communication and Able to convey complex technical information into language users can understand. Have worked in results-driven fields, Pursuing my passion for software development and testing.

TECHNOLOGY & TESTING PROFICIENCIES

Platforms / Systems:

MS Office Suite; Windows XP/7/8; Mac X; Android Mobile Platform

Programming Languages:

Javas script, Python, HTML.

TESTING EXPERIENCE

QA Specialist for Akimbo Connect web page project in December 2014, Implementing analytics integration (Omniture, Google Analytics), Creating product coverage outline, Developing test plans and evaluating quality of software components, Conducting static tests based on detection, correction and improvement, Building test reports. Experience in Agile/scrum/Exploratory testing

PROFESSIONAL EXPERIENCE

Adecco 175 Broadhollow Rd, Melville, NY 11747 2015 - 2015

Quality Assurance

Leads testing tasks and ensures issues are tracked, reported and resolved in a timely manner. Maintains a defect database to track and trend testing and defects. Worked with a team and had a positive attitude.

Wrote test cases and bug reports in MTM, wrote daily test reports, attended stand up and other meetings. Tested different website and also did daily sanity check on different websites on DEV, INT, UAT environments.

LIS (legal Interpreting Service), Brooklyn, NY 2013 – 2014

Interpreter/ Translator/ Linguist

Facilitated effective communication between two parties that did not speak a similar language, spoken or written

Converted written materials from one language into another, such as books, publications, or web pages.

Zazai Construction Inc., Kabul, Afghanistan 2011– 2013

Consultant/Surveyor

Minimized the costs of projects and enhance value for money, while still achieving the required standards

Prepared plans, contracts, budgets, bills of quantities and other documentation for clients

Mission Essential Personnel, Ford Gordon in Augusta, GA 2009– 2011

Senior Linguist

Performed initial analysis to establish target identification and operational patterns.

Used technical references to analyze communications and non-communications information.

QG INC., Kennedy Fried chicken Bronx, NY 2007 – 2009

Owner/Manger

Managed front-end operations to ensure friendly and efficient transactions at checkout.

Managed sales, Inventory, merchandise and cost controls; trained, developed and supervised 10 employees

Titan NSS / L-3 Communication, Washington, DC 2004– 2007

U.S. Army linguist contractor in Afghanistan

Assisted various U.S. Military teams and military operations as a cultural advisor. Participated in military meetings

Prepared technical and tactical intelligence reports, Gathered and scanned intercepted messages to intelligence

EDUCATION

Per Scholas

Software Testing Education Program

2014

New York City College of Technology

Bachelor degree in Computer Eng.

Expected Date Dec 2015

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