Customer Service Administrative Assistant

Stanley Joseph

**** ******* ****

Ottawa, Ontario K1C 2W2

Phone: 613-***-**** Cell: 613-***-****

E-Mail: **************@****.**

Objective

Obtain and secure a position as a team player in a people-oriented organization. Maximize my customer service experience, in new environments to achieve corporate goals. Use my strong communication, writing, organizational skills, and customer service background. Experience

Green Party of Canada 07/2015 – 10/2015

Information Officer As an integral part of the Green Party of Canada's election team, Information Officers were responsible for responding to public requests for information, by phone and by email, specifically: Outbound calling to identify voters; Answering telephone calls concerning platform and policy, candidates and ridings, donations and memberships, and other subjects; Replying to emails on a variety of subjects, as above; Composing template emails and telephone scripts for common questions; Composing briefing notes on key policy issues.

Green Party of Canada 12/2014

Seasonal Contribution Processing Agent Under the general supervision of the Digital Director and Membership and Fundraising Administrator, my main responsibilities were to assist and advise the political contributors and supporters. Assist with their end of the year contributions to the Green Party of Canada and updating their contact information. I also ensured and monitored the implementation of the rules and regulations of the Canada Elections Act. Little Turkish Village 2005/12-08/2015

Bus Boy/Dish Washer; Under the general supervision of the manager, my main responsibilities were to Wash dishes, take trash out and cut potatoes; Bring water glasses to newly seated guests; Fold cloth napkins and lay tablecloths.

Columbia Travel Centre 10/2012– 10/2014

Administrative Assistant My duties included filtering calls, greet visitors and customers. File documents, perform searches, answer mail and manage diaries. Organize events and meetings; manage supplies and the smooth running of the office. Take notes during meetings and writing up summaries Performed administrative and office support activities for supervisors. Duties included fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Education

Bachelor in Social Sciences

University Of Ottawa Ottawa(ON)

Completed 2/4 of my degree GPA: Economics 3.50/4.00 High School Diploma 06/2013

École Secondaire Publique Louis-Riel, Bearbrook (ON) Minister of Activities on Student Council

Certifications: Microsoft Suites Certification

Honour Roll (Top 10% of my grad year)

Skills

Bilingual (French & English), Excellent Communication Skills, Data Entry Skills, Front Desk, Leadership, Client Relation, People Person, Organized, Responsible, Excellent team spirit, Ability to work with little supervision, Patient, Respectful, Learn quickly, Honest, Easily Motivated, Self Driven, Well versed in Office-Suite and Reliable

References Available Upon Request

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