Marketing Services Manager

Hilli M. Christopherson

**** ********** ****** ● San Diego, Calif. 92122 ● 619-***-**** ● *****@********.***

Marketing Services Manager

SUMMARY

Results-oriented professional with excellent project and communication skills. Provide wide range of support for short- and long-term business matters. Direct internal and external events and meetings, collaborate in aftermarket marketing campaigns. Execute new military and commercial business development proposals, internal/external communications, advertising/public relations, collateral materials ensuring brand consistency, including brochures, posters, product sheets and other related materials. Prepare executive presentations and support key business initiatives and projects, including major program management activities.

Strengths include proactive project management, exceptional organization and attention to detail with emphasis on follow-through and successful on-time task execution.

SKILLS

Team leadership

Corporate communications

Strategic partner with senior leadership

Cross-functional guidance

Proposal/Program/Project management

Event & trade show execution

Media & public relations

Marketing & advertising campaigns

Collateral development

Presentation development

Business Development support

Professional Experience

PRATT & WHITNEY AEROPOWER, San Diego, CA (1984 – 2016)

Pratt & Whitney AeroPower, San Diego, Calif, business unit of Pratt & Whitney, segment of United Technologies Corporation (UTC), designs and manufactures a variety of products for commercial and military aircraft. Products include military and commercial airborne auxiliary power and ground power units as well as small expendable and recoverable military turbojet propulsion systems.

Proposal / Program /Project Management

In-depth knowledge of business development and proposal process. Produced multi-volume military and commercial proposals in support of new business opportunities resulting in multi-million dollar contracts. Work scope included development of proposal content and flow, collaborative interaction with support departments resulting in on-time deliveries. Proposal execution encompassed writing, editing, formatting, quality assurance, final packaging as well as tracking of proposal activities and retention of historical proposal library. Coordinated marketing efforts and gathered intelligence in support of new business opportunities.

Supported military and commercial Program Offices in meeting APU program deliverables, including program management reviews, internal and customer meeting logistics, agenda development, status reports, project/program document control, monitoring action items, government export control guidance, APU hardware tracking and inventory reconciliation. Established Standard Work guidelines and tracking tools.

Collateral Materials

Developed internal and external collateral materials in support of new business opportunities and company-wide initiatives. Collaborated with senior-level management and support departments to manage and produce executive presentations, including compelling graphics and marketing materials.

Implemented tracking tool for collateral materials, presentations and proposals facilitating streamlined presentation and proposal production.

Developed presentation templates, including accompanying guidebook for company-wide use, facilitating consistent company identity for internal/ external communication.

Directed photo shoots and video production projects.

Ensured compliance of all policies and standard work requirements related to the release of company-specific information.

Communications

Produced employee communication sessions to inform, educate and engage workforce. Cultivated interest in company’s market opportunities, business processes, customer feedback and business processes, bringing awareness to the positive effect of collaborative work environments.

Supported employee survey communications, and subsequent employee engagement review with team building events. Scripted/edited related employee communication.

Extensive knowledge of corporate strategies and communication, marketing and public relations. Directly supported VPGM with company-critical projects/communications. Liaison to corporate communications.

Advertising/Public Relations

Collaborated with senior management in crafting/editing of news releases and articles. Established annual media plan and advertisement placement. Worked with business development and advertising agency in the development of advertising campaigns. Directed internal advertising agency. Managed development of company advertising initiatives, including budget management.

Trade Shows/Special Events

Principal director of special events and executive meetings, forums, symposiums, town hall meetings, and award celebrations for internal public, senior executives, VIP guests, government officials, and international clientele. Responsible for budgetary and vendor contract management, venue selection, A/V requirements, photography, presentations materials. Experienced in all aspects of trade show and event management. Focal for trade show participation, including product displays and related logistics.

TECHNOLOGY

Software: Microsoft Office Suite, Outlook, InDesign, Photoshop, SharePoint, Apple/Mac platform

EDUCATION

National University, Bachelor of Business Administration/Marketing

LANGUAGES

German

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