Ingrid Icasiano
*********@******.***
OBJECTIVE:
I am seeking an Administrative Support position in a fast-paced organization that allows me to utilize my organizational, office and computer skills. I am seeking opportunities to expand my skills while contributing to the success of the business as a whole. As an employee, you will find me to be easily adaptable to different environments. I work well as part of a team.
SKILLS:
Microsoft Office skills (Word, Excel and PowerPoint), includes Internet usage
Excellent customer service skills including phone and personal interactions
Consistently expanding and growing skills to stay ahead of the changing business requirements, definitely a quick learner and adapter in new situations
Exceptional communication skills, creating positive rapport with customers and staff
Customer service skills and knowledgeable in business management to include scheduling, project management and goal oriented tasks
WORK HISTORY:
Sygma Network- Stockton, Ca
Customer service to include working with customers on all levels
Responsible for completing and documenting OSD’s for goods
Assisting in scheduling inbound freight loads
Use of AS400
Perpetuate efficient operations by creating driver schedules ensuring timely arrival and departures
LKQ Corp- Stockton, Ca
Accurately processed all client orders ensuring timely delivery
Consistently meeting and exceeding company sales quotas
Contributed to increased positive client experience by quickly resolving and handling all inquires
Deliver exemplary client service by establishing strong relationships
References available upon request