Management Service
Resume:
Savinder Singh (Sam)
Contact Details
Address : N0. 21 Jalan 4/21B 40000 Shah Alam Selangor.
Mobile No. : 012-*******
Email : *************@**.***
Education
Master’s Degree
Field of Study : MBA - Human Resource Management
Institute/University : AEU Asia E University
Grade : 2nd Class Higher
Diploma
Field of study : Human Resource Management
Institute/University : Malaysian Institute of Personnel Management
Grade : Distinction
Certificate
Field of study : Personnel Management
Institute/University : Malaysian Institute of Personnel Management
Grade : Pass
Executive Summary
Solid expertise to lead and manage key functions of HR Shared Service (i.e. Payroll, Leave, Benefits, Compensation, Taxation, Performance Management, ESOS and HRIS) and deliver quality and reliable HR data and have the ability to translate into measurable and reportable strategies through data and analysis to support Human Resource strategies to the next level.
Partnering as HR Business Partner to deliver highest level of support to business units in areas of Talent Development, Retention, Talent Acquisition, Training and Development, Performance Management, Compensation and Benefits and Employee Relations through value added HR initiatives and solutions to upkeep business expansion moving from local to International operations.
Employment History, Responsibilities, Duties & Significant Achievements
SEGi Group University & College
Position: Director - Group Human Resources Hire Date : 16 November 2015
Responsibility
Oversee the entire HR Group operations from Compensation and Benefits, Talent Acquisition, Performance Management training and development, special project and organisational capability.
BUMI ARMADA BHD
Date Joined Feb 2009 to 7 Jan 2016 (retrenched in October 2015 serving notice last day of service were 7 Jan 2016)
Position: Senior Manager, Human Resources
Business: Bumi Armada Ltd (BAB) is a Malaysia-based international offshore oilfield services provider with presence in over 18 countries spread across 5 continents, underpinned by its access to over 4,000 employees from over 38 nationalities.
Responsibilities
Provide support to business units in the areas of:-
Compensation and Benefits, Talent Development, Talent Acquisition, Retention, Performance Management, Global Mobility, Taxation and Employee Relations.
Manage and supervise all activities and functions of Human Resource Shared Service in the areas of:-
Payroll Operations, HRIS systems, Data Management, Global Mobility, Taxation, Performance Management and ESOS
Offshore Crew contract and payroll Management
Manage day-to-day HR Operational issues
Manage International Assignment for Onshore and Offshore personal
Employee Relations
HR Strategies
Support business unit’s objectives through value added HR initiatives and solutions
Support the organization with global presence pushing HR from local to global player with high expectation in standardization of HR policies and processes, managing increase employees mobility and compliance issues.
10 team members with 7 direct reports.
Job Function HR
Recruitment:
Support headcount planning for BU’s
Work on employer branding for expat attraction
Provide HR diagnostic to identify challenges
Manage Expatriate onboarding challenges
Manage headcount dashboard for analysis and demographics
Support BU’s on annual headcount budget
Support BU’s for International recruitment
Manage Special Projects
Talent Development:
Manage high performers database
Prepare high performers complete profile for Management review
Develop need identifications gap and strength
Initiate 360 feedback assessment
Coordinate with training manager on development plan
Retention:
Manage turnover of high performers
Recommend retention strategies
Conduct high performer exit assessment
Provide resignation dashboard on turnover cost and analysis
Training & Development:
Assist BU’s on TNA based on Job evaluation, performance review, International assignment, job rotation and etc.
Conduct new hire induction program
Manage business unit training budget
Ensure mandatory training full compliance
Evaluate training program success rate
Compensation & Benefits:
Manage salary structure for Local and International
Manage and review HR policies and Employee handbook
Support BU’s on transfers, secondment promotion, global mobility, reorganizations and etc
Advice BU’s on Job grade and base pay structure
Perform Annual Increment & Annual Bonus exercise
Perform headcount budget annually on total compensation and benefits cost
Participate in salary survey
Provide HR dashboard on monthly basis to BU’s and Head of HR
Performance Management (PM) :
Support BU’s on employee performance objective and validate with organization objectives
Provide support on PM know how to BU’s and provide training as required
Coordinate yearly PM and work on calibration process with BU’s
Prepare and consolidate mid-year and year end PM report for Management assessment
Prepare PM report and submit to C&B to facilitate Increment and Bonus payout
Manage high performers objective and competencies ratings
Provide HR dashboard on PM for in-depth analysis
Payroll Management:
Lead and manage payroll operations for Onshore and Offshore and regional payroll
Review and investigate payroll P&P for further improvements
Support internal, external and international auditors related to documentation and processes for regional payroll audit
Manage advance and more complex pay related issue i.e. split payroll host and home locations
Ensure full compliance for all mandatory statutory for local and international payroll
Provide payroll dashboard full consolidation (local & International) payroll cost to Management
Work on strategies on centralization and streamline payroll processes
Enforce strict P&P to ensure proper internal control and efficient processing
Manage taxation for international assignment ensuring full compliance
Human Resource Information System (HRIS):
Optimize full potential of SAP-HCM and BASS Crew Management System to support HR strategy
Ensure quality, reliable, consistent and accurate HR data delivery to all stake holders
Manage entire HRM modules i.e. PA, PY, PMS, LM, BM and BASS systems
Coordinate with IT in business process improvement, testing, configuration and new functional deployment
Ensure in maintaining highest level of confidentially for the entire organization on HR data local and International zero tolerance of breach data
Develop, design and implement metrics and reports to support HR business processes
Assist in the development of a new HR Service Delivery Model – project plan
Global Mobility:
Manage and maintain International Assignments database across global location.
Assist BU’s on global mobility policies and procedures
Manage full length personal tax exposure for host and home location throughout the entire duration of assignment
Attend to various issue and manage expectation and provide full assistances
Employee Relations:
Advise and support BU’s on employee relations matters to ensure effective management
Assist in disciplinary issue, grievance handling, employee counselling, performance improvement plan and other disciplinary matters.
Provide consultation to BU’s and line manager in managing diversify nationality in line of communications
Work with IR manager on serious misconduct issue
Significant Achievements
Integrate and consolidate Onshore and Offshore payroll i.e. SAP- HCM & BASS Crew Management System
Implement and go live SAP-HCM for Onshore – Organisation Management, Payroll, Personnel Administration, Leave Management Modules to support business expansion globally.
Develop ESOS Management system
AMBANK BERHAD Aug 2007 to Nov 2008
Position: Assistant Head of HR Operations and HR Shared Services
Business: AmBank is a financial services group in Malaysia whose core businesses are retail banking, wholesale banking, Islamic banking, and life and general, with strong workforce of over 12,000 employees with more than six million individual and corporate customers nationwide.
Responsibilities
Manage and supervise all activities and functions of Human Resources Shared Service in the areas of:-
Recruitment, Payroll, Human Resource Information System (HRIS), Performance Management, and Compensation and Benefits
Employee Self Service and Manager Self Service
Manage day-to-day operational issues
Support Retail division BU’s career
HR Strategies
Ceasing payroll duplication process was a milestone achieved by AmBank Group with the inception of HR Shared Service methodology. Centralized reporting were essential for AmBank to ensure visibility into costs and overall trend are managed well and lead the transformation of HR Shared Service leveraging the potential of ESS and MSS HR model systematizing all transactional activities and pushing HR to focus more strategic value added services and reducing substantial administrative functions.
12 team members with 4 direct reports.
Job Function
Recruitment:
Manage recruitment team KPI delivery from candidate selection, interview, offer letter, and onboarding ensuring full compliance of Bank’s P&P
Provide recruitment trend and analysis for Management review
Manage recruitment headcount planning for AmBank retail division
Payroll Management:
Manage payroll for 8900 employees ensure accurate and timely payment with strict compliance to payroll P&P and to the Union Collective Agreement for Peninsular, Sabah and Sarawak.
Lead on payroll automation of allowance and overtime via system integration of ESS platform
Lead on the decentralization of payroll moving to centralize HR Shared Service
Human Resource Information System (HRIS):
Manage data integrity as per Bank standard and dispense HR data report to HRBP’s and Management within the agreed time line
Ensure all system integration i.e. PY,LM,RM,PMS,TM are synchronizing effectively in data delivery
Provide analysis in tracking data and rectify data miscalculation
Review and revamp HR diagnostic reports to facilitate critical Management decision and support HR strategies
Performance Management System (PM):
Facilitate PMS process based on the policies and procedures driven by the Management
Plan and facilitate mid and year-end review ensuring full compliance.
Ensure PMS submission within the time line to support bonus and increment payment cycle
Coordinate with Group HR on consolidation of performance rating and develop calibration guidelines for division heads and advice on moderation methods
Provide input on Performance Management systems and reward strategy.
Compensation and Benefits:
Manage benefits administration for 8,900 employees and employee dependents of 15,800 are properly administered
Manage retail division salary structure and provide feedback to division head on queries in relation to salary range.
Manage bonus and increment payment cycle within the agreed time frame.
Manage annual salary review and Bonus for retail division and ensure standardization with Group HR on increment and bonus matrix.
Perform regular mapping of benefits plans for better control and facilitate reports for analysis.
Plan and rollout E-leave and E-claims to all employees ensuring implementation and execution in accordance with the Group HR policies and procedures
Work with Group HR in salary survey for retail division on executives’ salary structure alignment with market data and put forward recommendation for pay adjustment
Review benefits policies and make recommendation to Group HR for analysis and approval.
Work on minimizing manual processing by leveraging internal IT division capability on customization of medical entitlement, leave management, staff loan, record keeping and others benefits administration
Manage all communications level in matters relating compensation and benefits to all division heads.
Significant Achievements
Successfully lead payroll centralization by consolidating five payroll entities contributing to significant reduction of payroll headcount from 25 to 15.
Successfully implemented ESS and MSS contributing to significant data accuracy, increasing speed and efficiency, enhancing communications within the organization, paperless transaction and improved employee satisfaction
ASTRO ALL ASIA BROADCAST CENTRE Feb 2007 to Aug 2007
Position: Assistant Manager – HR Operations
Business: All-Asian Satellite Television and Radio Operator (or better known as Astro) is a Malaysian direct broadcast satellite with a customer base of 4.6 million residential customers offering 179 TV channels, including 49 HD channels, delivered via Direct-To-Home satellite TV, IPTV and OTT platforms Pay TV service.
Responsibilities
Perform all activities and functions of Human Resources Shared Service in the areas of:-
Payroll Operations, HRIS systems, ESOS and Benefits Administration
Manage day-to-day HR operational issues
HR Strategies
Supporting HR moving towards ESS and MSS platform by leveraging HRIS capability
2 team members with 1 direct report.
Job Function
Coordinate with the payroll team and manage payroll administration
Review payroll and HR processes for automation and work towards achieving higher efficiency.
Provide feedback to HR vendor on data migration and customization.
Lead and manage Employee Share Option Scheme (ESOS) for all subsidiaries of Astro group and rollout E- ESOS.
Implement Employees Self Service (ESS) and role out ESS within the target date.
Significant Achievements
Develop ESOS web base administration pushing ESOS activities on full automation.
Launch web base Employee Self Service portal for Astro.
MAXIS BERHAD Oct 1993 to Feb 2007
Position: Assistant Manager, Human Resources
Business: Maxis Berhad operates as an integrated communications service provider in Malaysia. It leverage on technology to innovate and offer mobile and fixed voice services, messaging, mobile Internet and wired and wireless broadband.
Responsibilities
Perform all activities and functions of Human Resources Shared Service in the areas of:-
Payroll Operations
HRIS systems
Data Management
ESOS
HR Strategies
Played an important role in the implementation and execution of HR Shared Service and HR Helpdesk Service Centre, restructuring the entire HR functions enabling efficient and effective service delivery and upkeep HR strategic activities to maintain continues growth.
1 team member with 1 direct report.
Job Function
Payroll Management
Perform monthly payroll cycle for 25 entities under Maxis Group for 3,500 employees stretching from expatriates, permanent and contract employees
Ensure all payroll processes, calculations and results are successfully calculated with zero error.
Develop and design reconciliation reports and perform multiple system check to ensure zero error
Perform customization on payroll module and work towards improving payroll processes .
Provide feedback to HR vendor on data migration and customization.
Perform system verification of all transactions and ensure all inputs and outputs are check and verified before pay finalized.
Ensure data transitions from PA,TM,BA and ESS transactions are verified and synchronize to payroll module before payroll inception and perform systems check on the delivery of data upload and validate exceptions reports.
Customize manual batch processing of allowances and deductions to support online flat file upload ensuring efficiency and accuracy of data.
Work with consultant to setup a rule base system that offers extreme flexibility in defining a customize rules for payroll calculations without modifying or customizing rule elements.
Human Resource Information System - HRIS & HRHSC
Receive, review and process all relevant source documentation pertaining to hiring, termination, employee status changes, special compensation and etc before data upload to HRIS.
Perform audit on quarterly basis for all data entry for quality control in terms of accuracy and completeness.
Manage the Human Resources Helpdesk Service Centre (HRHSC).
Rollout One Stop Human Resource Helpdesk to allow direct excess query to employees.
Recommend and implement process improvement as well as refining data quality and its effectiveness to further reduce workload.
Provide testing support for enhancements of HR system.
Lead the transformation of E-HR in all levels of data management.
Launch ESS pushing full ownership of employee engagement of personal data
Employee Share Option Schemes (ESOS)
Manage ESOS administration and maintain ESOS Management System
Ensure full compliance with IRD on ESOS tax methods.
Develop and designed employee self-service ESOS portal by leveraging HRM system capabilities automating all ESOS processing via online portal.
Significant Achievements
Implement and go live People Soft -HRM i.e. Organization Management. Payroll Management, Benefits Management, Leave Management and ESOS Management
Transform Maxis being the first in Malaysia embedding HR Shared Service model and go live within 8 months of implementation
Launch HR Help Desk Service Centre incorporating HRM systems integrations
HOLIDAY INN SHAH ALAM Aug 1989 to Oct 1993
Position: Paymaster & HR Officer
Responsibilities
Perform all activities and functions in the areas of:-
Payroll Operations,
Personnel Administration
Oher duties as assigned
2 direct reports.
Job Function
Process payroll for 450 employees and ensure salaries are properly calculated and paid on time.
Update personnel files and as when as required
Provide HR statistic reporting for Management review
Maintenance of staff personnel file, records of annual leave, medical leave, EPF, Socso, Income tax, insurance and Etc.
Work along with Management team on domestic inquiry and staff benefits related issues.
Top Skills
People Soft – HRM
SAP – HCM
Payflex Payroll
BASS Crew Management System
Microsoft Office- Word, Excel, Power Point and etc
Languages
(Proficiency: 0=Poor - 10=Excellent)
Language
Spoken
Written
Bahasa Malaysia
9
8
English
9
9
Availability : Immediately after notice period of 1 month
Miscellaneous
Willing to Travel : Heavy (>50%)
Willing to Relocate : Yes
Possess Own Transport : Yes
Awards & Professional Development
SAP HR and People Soft – Certification
MAXIS Staff Award December 2001
MAXIS Department Award December 2002
MAXIS Staff Award November 2003
Enrol 20 Training Programs on various HR scope
Referees
Available upon request
End
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