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Management Service

Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted:
June 14, 2016

Contact this candidate

Resume:

Savinder Singh (Sam)

Contact Details

Address : N0. 21 Jalan 4/21B 40000 Shah Alam Selangor.

Mobile No. : 012-*******

Email : acu8kn@r.postjobfree.com

Education

Master’s Degree

Field of Study : MBA - Human Resource Management

Institute/University : AEU Asia E University

Grade : 2nd Class Higher

Diploma

Field of study : Human Resource Management

Institute/University : Malaysian Institute of Personnel Management

Grade : Distinction

Certificate

Field of study : Personnel Management

Institute/University : Malaysian Institute of Personnel Management

Grade : Pass

Executive Summary

Solid expertise to lead and manage key functions of HR Shared Service (i.e. Payroll, Leave, Benefits, Compensation, Taxation, Performance Management, ESOS and HRIS) and deliver quality and reliable HR data and have the ability to translate into measurable and reportable strategies through data and analysis to support Human Resource strategies to the next level.

Partnering as HR Business Partner to deliver highest level of support to business units in areas of Talent Development, Retention, Talent Acquisition, Training and Development, Performance Management, Compensation and Benefits and Employee Relations through value added HR initiatives and solutions to upkeep business expansion moving from local to International operations.

Employment History, Responsibilities, Duties & Significant Achievements

SEGi Group University & College

Position: Director - Group Human Resources Hire Date : 16 November 2015

Responsibility

Oversee the entire HR Group operations from Compensation and Benefits, Talent Acquisition, Performance Management training and development, special project and organisational capability.

BUMI ARMADA BHD

Date Joined Feb 2009 to 7 Jan 2016 (retrenched in October 2015 serving notice last day of service were 7 Jan 2016)

Position: Senior Manager, Human Resources

Business: Bumi Armada Ltd (BAB) is a Malaysia-based international offshore oilfield services provider with presence in over 18 countries spread across 5 continents, underpinned by its access to over 4,000 employees from over 38 nationalities.

Responsibilities

Provide support to business units in the areas of:-

Compensation and Benefits, Talent Development, Talent Acquisition, Retention, Performance Management, Global Mobility, Taxation and Employee Relations.

Manage and supervise all activities and functions of Human Resource Shared Service in the areas of:-

Payroll Operations, HRIS systems, Data Management, Global Mobility, Taxation, Performance Management and ESOS

Offshore Crew contract and payroll Management

Manage day-to-day HR Operational issues

Manage International Assignment for Onshore and Offshore personal

Employee Relations

HR Strategies

Support business unit’s objectives through value added HR initiatives and solutions

Support the organization with global presence pushing HR from local to global player with high expectation in standardization of HR policies and processes, managing increase employees mobility and compliance issues.

10 team members with 7 direct reports.

Job Function HR

Recruitment:

Support headcount planning for BU’s

Work on employer branding for expat attraction

Provide HR diagnostic to identify challenges

Manage Expatriate onboarding challenges

Manage headcount dashboard for analysis and demographics

Support BU’s on annual headcount budget

Support BU’s for International recruitment

Manage Special Projects

Talent Development:

Manage high performers database

Prepare high performers complete profile for Management review

Develop need identifications gap and strength

Initiate 360 feedback assessment

Coordinate with training manager on development plan

Retention:

Manage turnover of high performers

Recommend retention strategies

Conduct high performer exit assessment

Provide resignation dashboard on turnover cost and analysis

Training & Development:

Assist BU’s on TNA based on Job evaluation, performance review, International assignment, job rotation and etc.

Conduct new hire induction program

Manage business unit training budget

Ensure mandatory training full compliance

Evaluate training program success rate

Compensation & Benefits:

Manage salary structure for Local and International

Manage and review HR policies and Employee handbook

Support BU’s on transfers, secondment promotion, global mobility, reorganizations and etc

Advice BU’s on Job grade and base pay structure

Perform Annual Increment & Annual Bonus exercise

Perform headcount budget annually on total compensation and benefits cost

Participate in salary survey

Provide HR dashboard on monthly basis to BU’s and Head of HR

Performance Management (PM) :

Support BU’s on employee performance objective and validate with organization objectives

Provide support on PM know how to BU’s and provide training as required

Coordinate yearly PM and work on calibration process with BU’s

Prepare and consolidate mid-year and year end PM report for Management assessment

Prepare PM report and submit to C&B to facilitate Increment and Bonus payout

Manage high performers objective and competencies ratings

Provide HR dashboard on PM for in-depth analysis

Payroll Management:

Lead and manage payroll operations for Onshore and Offshore and regional payroll

Review and investigate payroll P&P for further improvements

Support internal, external and international auditors related to documentation and processes for regional payroll audit

Manage advance and more complex pay related issue i.e. split payroll host and home locations

Ensure full compliance for all mandatory statutory for local and international payroll

Provide payroll dashboard full consolidation (local & International) payroll cost to Management

Work on strategies on centralization and streamline payroll processes

Enforce strict P&P to ensure proper internal control and efficient processing

Manage taxation for international assignment ensuring full compliance

Human Resource Information System (HRIS):

Optimize full potential of SAP-HCM and BASS Crew Management System to support HR strategy

Ensure quality, reliable, consistent and accurate HR data delivery to all stake holders

Manage entire HRM modules i.e. PA, PY, PMS, LM, BM and BASS systems

Coordinate with IT in business process improvement, testing, configuration and new functional deployment

Ensure in maintaining highest level of confidentially for the entire organization on HR data local and International zero tolerance of breach data

Develop, design and implement metrics and reports to support HR business processes

Assist in the development of a new HR Service Delivery Model – project plan

Global Mobility:

Manage and maintain International Assignments database across global location.

Assist BU’s on global mobility policies and procedures

Manage full length personal tax exposure for host and home location throughout the entire duration of assignment

Attend to various issue and manage expectation and provide full assistances

Employee Relations:

Advise and support BU’s on employee relations matters to ensure effective management

Assist in disciplinary issue, grievance handling, employee counselling, performance improvement plan and other disciplinary matters.

Provide consultation to BU’s and line manager in managing diversify nationality in line of communications

Work with IR manager on serious misconduct issue

Significant Achievements

Integrate and consolidate Onshore and Offshore payroll i.e. SAP- HCM & BASS Crew Management System

Implement and go live SAP-HCM for Onshore – Organisation Management, Payroll, Personnel Administration, Leave Management Modules to support business expansion globally.

Develop ESOS Management system

AMBANK BERHAD Aug 2007 to Nov 2008

Position: Assistant Head of HR Operations and HR Shared Services

Business: AmBank is a financial services group in Malaysia whose core businesses are retail banking, wholesale banking, Islamic banking, and life and general, with strong workforce of over 12,000 employees with more than six million individual and corporate customers nationwide.

Responsibilities

Manage and supervise all activities and functions of Human Resources Shared Service in the areas of:-

Recruitment, Payroll, Human Resource Information System (HRIS), Performance Management, and Compensation and Benefits

Employee Self Service and Manager Self Service

Manage day-to-day operational issues

Support Retail division BU’s career

HR Strategies

Ceasing payroll duplication process was a milestone achieved by AmBank Group with the inception of HR Shared Service methodology. Centralized reporting were essential for AmBank to ensure visibility into costs and overall trend are managed well and lead the transformation of HR Shared Service leveraging the potential of ESS and MSS HR model systematizing all transactional activities and pushing HR to focus more strategic value added services and reducing substantial administrative functions.

12 team members with 4 direct reports.

Job Function

Recruitment:

Manage recruitment team KPI delivery from candidate selection, interview, offer letter, and onboarding ensuring full compliance of Bank’s P&P

Provide recruitment trend and analysis for Management review

Manage recruitment headcount planning for AmBank retail division

Payroll Management:

Manage payroll for 8900 employees ensure accurate and timely payment with strict compliance to payroll P&P and to the Union Collective Agreement for Peninsular, Sabah and Sarawak.

Lead on payroll automation of allowance and overtime via system integration of ESS platform

Lead on the decentralization of payroll moving to centralize HR Shared Service

Human Resource Information System (HRIS):

Manage data integrity as per Bank standard and dispense HR data report to HRBP’s and Management within the agreed time line

Ensure all system integration i.e. PY,LM,RM,PMS,TM are synchronizing effectively in data delivery

Provide analysis in tracking data and rectify data miscalculation

Review and revamp HR diagnostic reports to facilitate critical Management decision and support HR strategies

Performance Management System (PM):

Facilitate PMS process based on the policies and procedures driven by the Management

Plan and facilitate mid and year-end review ensuring full compliance.

Ensure PMS submission within the time line to support bonus and increment payment cycle

Coordinate with Group HR on consolidation of performance rating and develop calibration guidelines for division heads and advice on moderation methods

Provide input on Performance Management systems and reward strategy.

Compensation and Benefits:

Manage benefits administration for 8,900 employees and employee dependents of 15,800 are properly administered

Manage retail division salary structure and provide feedback to division head on queries in relation to salary range.

Manage bonus and increment payment cycle within the agreed time frame.

Manage annual salary review and Bonus for retail division and ensure standardization with Group HR on increment and bonus matrix.

Perform regular mapping of benefits plans for better control and facilitate reports for analysis.

Plan and rollout E-leave and E-claims to all employees ensuring implementation and execution in accordance with the Group HR policies and procedures

Work with Group HR in salary survey for retail division on executives’ salary structure alignment with market data and put forward recommendation for pay adjustment

Review benefits policies and make recommendation to Group HR for analysis and approval.

Work on minimizing manual processing by leveraging internal IT division capability on customization of medical entitlement, leave management, staff loan, record keeping and others benefits administration

Manage all communications level in matters relating compensation and benefits to all division heads.

Significant Achievements

Successfully lead payroll centralization by consolidating five payroll entities contributing to significant reduction of payroll headcount from 25 to 15.

Successfully implemented ESS and MSS contributing to significant data accuracy, increasing speed and efficiency, enhancing communications within the organization, paperless transaction and improved employee satisfaction

ASTRO ALL ASIA BROADCAST CENTRE Feb 2007 to Aug 2007

Position: Assistant Manager – HR Operations

Business: All-Asian Satellite Television and Radio Operator (or better known as Astro) is a Malaysian direct broadcast satellite with a customer base of 4.6 million residential customers offering 179 TV channels, including 49 HD channels, delivered via Direct-To-Home satellite TV, IPTV and OTT platforms Pay TV service.

Responsibilities

Perform all activities and functions of Human Resources Shared Service in the areas of:-

Payroll Operations, HRIS systems, ESOS and Benefits Administration

Manage day-to-day HR operational issues

HR Strategies

Supporting HR moving towards ESS and MSS platform by leveraging HRIS capability

2 team members with 1 direct report.

Job Function

Coordinate with the payroll team and manage payroll administration

Review payroll and HR processes for automation and work towards achieving higher efficiency.

Provide feedback to HR vendor on data migration and customization.

Lead and manage Employee Share Option Scheme (ESOS) for all subsidiaries of Astro group and rollout E- ESOS.

Implement Employees Self Service (ESS) and role out ESS within the target date.

Significant Achievements

Develop ESOS web base administration pushing ESOS activities on full automation.

Launch web base Employee Self Service portal for Astro.

MAXIS BERHAD Oct 1993 to Feb 2007

Position: Assistant Manager, Human Resources

Business: Maxis Berhad operates as an integrated communications service provider in Malaysia. It leverage on technology to innovate and offer mobile and fixed voice services, messaging, mobile Internet and wired and wireless broadband.

Responsibilities

Perform all activities and functions of Human Resources Shared Service in the areas of:-

Payroll Operations

HRIS systems

Data Management

ESOS

HR Strategies

Played an important role in the implementation and execution of HR Shared Service and HR Helpdesk Service Centre, restructuring the entire HR functions enabling efficient and effective service delivery and upkeep HR strategic activities to maintain continues growth.

1 team member with 1 direct report.

Job Function

Payroll Management

Perform monthly payroll cycle for 25 entities under Maxis Group for 3,500 employees stretching from expatriates, permanent and contract employees

Ensure all payroll processes, calculations and results are successfully calculated with zero error.

Develop and design reconciliation reports and perform multiple system check to ensure zero error

Perform customization on payroll module and work towards improving payroll processes .

Provide feedback to HR vendor on data migration and customization.

Perform system verification of all transactions and ensure all inputs and outputs are check and verified before pay finalized.

Ensure data transitions from PA,TM,BA and ESS transactions are verified and synchronize to payroll module before payroll inception and perform systems check on the delivery of data upload and validate exceptions reports.

Customize manual batch processing of allowances and deductions to support online flat file upload ensuring efficiency and accuracy of data.

Work with consultant to setup a rule base system that offers extreme flexibility in defining a customize rules for payroll calculations without modifying or customizing rule elements.

Human Resource Information System - HRIS & HRHSC

Receive, review and process all relevant source documentation pertaining to hiring, termination, employee status changes, special compensation and etc before data upload to HRIS.

Perform audit on quarterly basis for all data entry for quality control in terms of accuracy and completeness.

Manage the Human Resources Helpdesk Service Centre (HRHSC).

Rollout One Stop Human Resource Helpdesk to allow direct excess query to employees.

Recommend and implement process improvement as well as refining data quality and its effectiveness to further reduce workload.

Provide testing support for enhancements of HR system.

Lead the transformation of E-HR in all levels of data management.

Launch ESS pushing full ownership of employee engagement of personal data

Employee Share Option Schemes (ESOS)

Manage ESOS administration and maintain ESOS Management System

Ensure full compliance with IRD on ESOS tax methods.

Develop and designed employee self-service ESOS portal by leveraging HRM system capabilities automating all ESOS processing via online portal.

Significant Achievements

Implement and go live People Soft -HRM i.e. Organization Management. Payroll Management, Benefits Management, Leave Management and ESOS Management

Transform Maxis being the first in Malaysia embedding HR Shared Service model and go live within 8 months of implementation

Launch HR Help Desk Service Centre incorporating HRM systems integrations

HOLIDAY INN SHAH ALAM Aug 1989 to Oct 1993

Position: Paymaster & HR Officer

Responsibilities

Perform all activities and functions in the areas of:-

Payroll Operations,

Personnel Administration

Oher duties as assigned

2 direct reports.

Job Function

Process payroll for 450 employees and ensure salaries are properly calculated and paid on time.

Update personnel files and as when as required

Provide HR statistic reporting for Management review

Maintenance of staff personnel file, records of annual leave, medical leave, EPF, Socso, Income tax, insurance and Etc.

Work along with Management team on domestic inquiry and staff benefits related issues.

Top Skills

People Soft – HRM

SAP – HCM

Payflex Payroll

BASS Crew Management System

Microsoft Office- Word, Excel, Power Point and etc

Languages

(Proficiency: 0=Poor - 10=Excellent)

Language

Spoken

Written

Bahasa Malaysia

9

8

English

9

9

Availability : Immediately after notice period of 1 month

Miscellaneous

Willing to Travel : Heavy (>50%)

Willing to Relocate : Yes

Possess Own Transport : Yes

Awards & Professional Development

SAP HR and People Soft – Certification

MAXIS Staff Award December 2001

MAXIS Department Award December 2002

MAXIS Staff Award November 2003

Enrol 20 Training Programs on various HR scope

Referees

Available upon request

End



Contact this candidate