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Management Technical Support

Location:
Canberra, ACT, 2601, Australia
Posted:
June 14, 2016

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Resume:

Deepthy Antony acu8j8@r.postjobfree.com

040*******

Career Summary

Overall Experience

4.9 years of IT industry experience in Software Development Services

Expertise in Data structures, Design Patterns, OOP, SDLC, Agile and Test Driven Development

Expertise in web service development using SOAP,REST, Spring and Hibernate

Expertise in working with E-commerce Retail service domain, College Management domain and Telecom service domain

Educational qualification

Bachelor of Technology in Computer Science and Engineering, Kerala University.

Certifications and Trainings

Oracle Certified Professional, Java SE 6 Programmer

Technical Experience

Languages : Java, C, C++

Databases : MySQL, DB2, Oracle 10g

IDE\Tools : Eclipse, Cvs, Svn, Toad, Soap UI, IBM RAD

Frameworks : Spring, Hibernate, Struts, Ant, Maven, MVC, JSF, JPA

Scripting Language : JQuery, JavaScript, PHP, AJAX

Technologies : J2EE, JSP, Servlets, SOAP, REST API, XML, XSLT, XPath, Socket Programming, JMS, JDBC

Server : Apache Tomcat 7.x, JBoss Server, IBM WebSphere Commerce Server

Project Summary

Telstra – Infosys Contractor (July 2014 to present)

Test And Diagnostics Manager

Role: Technical Analyst and Developer

Overview: Test and Diagnostics Manager Application helps Telstra field workers and customer care executives to detect the faulty conditions in the subscriber environment and provide subscribers with simple, automated diagnostic, repair and management options. T&DM acts as a common platform for DSL service assurance testing and diagnosis.

Responsibilities:

Requirement analysis based on business use-case scenarios gathered from various customers, preparation of HLD, LLD and review of test cases.

Actively involved in Coding, Testing, Implementing the business logic as per the client requirement.

Responsible for Code reviews, Technical support to team, Deployment related activities.

As a team lead, responsibilities included handling seven team members, stand up call, technical support to team members.

Development of SOAP web service for the interaction with downstream systems and Restful API to interface with upstream system

Collaborating with developers and performance engineers to enhance supportability and identify performance bottlenecks.

Development of XSL’s to transform XML to target platform language such as HTML using XSLT and XPath expression.

Maintained and developed XML templates to generate XML schema from JavaBeans.

Implemented Java SAX parser to process the XML data and to build JavaBeans.

Implemented JMS to communicate with MQ server

Technologies used are J2EE, Oracle 10g, JDBC, XML, Servlets, AJAX, XSLT, SOAP Web service, RESTful API, JSP, JavaScript, JMS, Socket programming and CVS.

Infosys Technologies- Senior Systems Engineer (Sep 2011 to Jun 2014)

Sears Gift Registry

Role: Core Java/J2EE Developer and Analyst

Overview: E- commerce retail website to assist customers in creating gift registry where the registrant compiles a list of items they wish to receive on the event created.

Responsibilities:

Worked on IBM WCS struts framework for development and integration of role based registry creation.

Developed a Spring/Hibernate based Database Administration and Management web tool to resolve the CSAT issues.

Coordinated with onsite to confirm requirements and develop the requirements within the timeline.

Design and developed DB2 tables as part of checkout module enhancement.

Trained junior members of Development team regarding WCS technology and module functionality.

Performed regression and system-level testing to verify software quality and function before it was released.

Technologies used for this application are IBM WCS, J2SE, JSP, JavaScript, jQuery, AJAX, Hibernate, Spring, JDBC, DB2, Struts and SVN.

College Administration Management System (Nov 2013)

College Main Project

Role: Student

Overview: College Admission Management application is to assist students to apply online for admission to the college. The application maintains the records of all the applications received and generates an internal rank list which is used by the college staff for the selection process. The application is also capable to send email to students/parents on the application status.

Responsibilities:

Worked on PHP and MySQL to develop college admission management software

Coordinated with college management to confirm requirements and develop the requirements within the timeline.

Design and developed MySQL tables to maintain the records of the applicants

Responsible for developing the application

Responsible for providing the Project report

Trained college faculties on how to use the application

Time Table Management (March 2012)

College Mini Project

Role: Student, Mini Project

Overview: Time Table Management System is an application developed in C++ as part of my Mini project in college. This application helps to generate timetable based on the availability of the teaching staff and provide alternate staff option if a particular staff is on leave for the day.

Responsibilities:

Worked on C++ to develop Time Table Management System

Responsible for gathering the information about all the teaching staffs in the college

Responsible for designing, coding and testing Time Table Management software

Responsible for providing the User Guide for the application

Achievements

Infosys Insta Award

Infosys Spot Award



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